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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

November 05, 2017

Nancy Schubert was the primary reason my buying experience was so positive. Her knowledge of product was excellent. In addition she listened to what it was I wante More

by CoCo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert
November 04, 2017

New Car We just bought our second Toyota Highlander from Lou Fusz with the help of Jim Donohue. He was great and very informative. Bill McKeown was super with More

by kbaker383
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Bill McKeown
Nov 05, 2017 -

Lou Fusz Toyota responded

Thank you for the five-star review! Congratulations on the second Toyota! We are so glad to hear everything went smoothly, and that Jim and Bill took good care of you. We appreciate your business, and look forward to next time!

November 04, 2017

Great Sales Experience Scott was very knowledgeable and spent time showing me new product features. The car arrived sooner than expected. The business side was quick, with More

by Louis Latzer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen, Bill McKeown
Nov 04, 2017 -

Lou Fusz Toyota responded

Thank you for the five-star review, Louis! We are happy to hear that the car-buying process was excellent, and that Bill and Scott took good care of you. We appreciate your time and business, and look forward to your future visits!

November 03, 2017

new car purchase Helpful making a deal which combined our price point with the options we were interested in on the make and model we were interested in. More

by S&T
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Nov 03, 2017 -

Lou Fusz Toyota responded

Thank you for taking the time to review us! It was a pleasure to work with you, our team genuinely cares about helping you find the perfect car for you at a great deal. Thank you for choosing Lou Fusz Toyota!

November 03, 2017

Painless Experience I never enjoy shopping for or purchasing a vehicle, but the experience at Lou Fusz Toyota was not bad at all. It took more than six weeks from my fir More

by Nancy Fischer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emmanuel Alcasabas
Nov 04, 2017 -

Lou Fusz Toyota responded

Hi Nancy, We are happy to read we were able to make the purchasing process enjoyable for you. That is our main goal. Thank you for sharing your experience and welcome to the family!

November 02, 2017

2018 Camry As a first time buyer, I was unsure whether or not I'd be approved for the car I wanted. Frankie made my experience very easy, and his confidence real More

by Emily M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Nov 03, 2017 -

Lou Fusz Toyota responded

Congratulations on the purchase of your first car, Emily! Thank you for choosing Lou Fusz Toyota, we look forward to having the opportunity to serve you in the future. Wishing you many happy miles in your new Camry!

November 01, 2017

A fair deal We committed to buying a 2006 4Runner sight unseen although we live more than 400 miles from the dealership. It was unnerving committing to a vehicle More

by erin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Burch, Chelsea Ciuffa, Frankie Jones
Nov 03, 2017 -

Lou Fusz Toyota responded

Hi Erin, Thank you for sharing your detailed review! Chelsea, Frankie, Travis, and the team were happy to help you in your search. We are disappointed to learn of any concerns once you were home and we will be sharing your feedback with management. However, we are glad you would do business with us again and look forward to it. If you need anything do not hesitate to reach out to us.

November 01, 2017

Pleasant Experience No Pressure It's been years since I've purchased a vehicle and I wasn't sure of what I wanted. Because I've been a Lou Fusz customer for a number of years, I want More

by ELW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Chuck Church, Cody Cox
Nov 02, 2017 -

Lou Fusz Toyota responded

Thanks for sharing your review! We're happy to hear that you had such a good experience with us. We'll be sure to pass along your kind words. We appreciate your business, just let us know if we can be of service in the future!

November 01, 2017

Excellent! Very helpful people! Accomodating. Had an amazing deal with them! Very informative. Took the time to familiarize me with the car! Fantastic job with t More

by rich pingkian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, James Hutsler
Nov 03, 2017 -

Lou Fusz Toyota responded

Thank you for your feedback! We're always happy to answer any further questions that you may have about your vehicle, just let us know how we can be of service!

October 31, 2017

Our Search For and Purchase of a Used Prius Was so Easy! We found our new-to-us car on CarGurus.com. The Lou Fusz dealership responded as soon as we contacted them and we went for a test drive the following More

by Prius Fleet
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kleve
Nov 02, 2017 -

Lou Fusz Toyota responded

Thank you for sharing your review! We're delighted to hear that Mark took such great care of you. We'll let him know to keep up the great work. We appreciate your business; enjoy your Prius!

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