
Lou Fusz Toyota
St Louis, MO
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Finding a jewel I loved my 2007 Toyota Matrix. There was only one problem. It had a manual transmission and my left knee is shot. (That happens when you get old.) I l I loved my 2007 Toyota Matrix. There was only one problem. It had a manual transmission and my left knee is shot. (That happens when you get old.) I looked at CRVs, HRVs, RAV4s, Highlanders, and realized all I really wanted was a Matrix with an automatic transmission. Enter Jeff, Emmanuel, and Travis at Lou Fusz Used Toyota. They had a 2009 Matrix with only 35,000 miles on it! Nineteen times the original owner had it serviced, not because of mileage, but because of the dates. They offered me a fair trade-in value for my old machine, cleared the outstanding balance, and set me up with a sweet car. My payment went up $60 per month. My insurance costs rose 86 cents every six months. Where's the downside? How can such a bargain exist, you ask? Look up the color called Sundance Metallic. It is the same color as Autumn Squash soup at Panera's. Folks can sure see me coming, but I'm inside, so I'm cool with it! More
Quick and Easy Very friendly staff. Everyone was transparent. Process was quick and easy. I highly recommend my salesman. James Donohue was very helpful and answer Very friendly staff. Everyone was transparent. Process was quick and easy. I highly recommend my salesman. James Donohue was very helpful and answered all my questions #bonesdonohue More
Seamless process! I appreciated the ease of the car buying I experience I had with Lou Fusz Toyota. Shane was extremely, friendly, helpful and was able to get me into I appreciated the ease of the car buying I experience I had with Lou Fusz Toyota. Shane was extremely, friendly, helpful and was able to get me into a reliable car. I have already started recommending this dealership to my friends and family. It was a pleasure doing business with them. More
Best car purchasing experience I have ever had. Emmanuel really knows how to connect with people. Very trustworthy, friendly, and professional. I wouldn't hesitate sending someone to him to buy a ve Emmanuel really knows how to connect with people. Very trustworthy, friendly, and professional. I wouldn't hesitate sending someone to him to buy a vehicle. Overall positive experience that I will undoubtedly have again for my future purchases. Thank you, Emmanuel! More
Very Friendly Super nice people No hassle. Easiest vehicle transaction I have ever made. I will do all my future car business here. Jeremy was awesome! He really Super nice people No hassle. Easiest vehicle transaction I have ever made. I will do all my future car business here. Jeremy was awesome! He really worked out a good deal for me. More
Great Dealership, Better Employees The dealership itself was clean and much like any other dealership is. Honestly nothing that sets it apart from another. What sets this dealership apa The dealership itself was clean and much like any other dealership is. Honestly nothing that sets it apart from another. What sets this dealership apart is the employees. I came in to look at a truck (just look) and was not rushed at my car or fought over in the waiting room. I was politely asked if I needed anything and never felt pressured. Even when Shane showed me the truck he never made me feel like I needed to make a decision, he simply was there to answer questions. This is the reason I came back to purchase the truck over going to another dealership. Shane laid out my options well and made sure I got what I wanted. I did get hosed slightly on my trade in, but they have to make money too. Sell privately if you can. But after you sell your current car make sure you go to Shane at Lou Fusz Toyota. More
Fast and professional Jeff Travis and Bob were great to work with, speedy very professional. Gave me the best deal possible with no hassle. Also appreciate them staying aft Jeff Travis and Bob were great to work with, speedy very professional. Gave me the best deal possible with no hassle. Also appreciate them staying after hours on a Saturday. More
Easiest car buying experience ever Have successfully used Lou Fusz for service for our 2011 Prius. Stopped in to search for 2017 Prius. Jim worked with us to out-match a deal from ano Have successfully used Lou Fusz for service for our 2011 Prius. Stopped in to search for 2017 Prius. Jim worked with us to out-match a deal from another Toyota dealer. He was efficient, engaging, but not overbearing! He knew and explained the differences in our 2011 and the new 'quirky' 2017. The changes Toyota made were thoughtful and beneficial!!! Great experience! More
Amazing customer service!!! Scott Chirstensen was THE best dealer I have ever worked with. I didn't feel pressured and he took the time to explain all of the features of my car a Scott Chirstensen was THE best dealer I have ever worked with. I didn't feel pressured and he took the time to explain all of the features of my car afterwords. There wasn't any awkward small talk. I truly felt like he treated me like a friend. I know one thing for sure. Lou Fusz gained a life long customer today! I LOVE my new RAV4! More
Fantastic experience Went into Lou Fusz Toyota to test drive a Highlander and 4 Runner. Met with Jim Donohue who asked a few questions and promptly had us test driving th Went into Lou Fusz Toyota to test drive a Highlander and 4 Runner. Met with Jim Donohue who asked a few questions and promptly had us test driving the two different models. Within a short time we were sitting in Bob Schneider's office purchasing a Highlander. We can not speak highly enough of our fantastic experience we had during and after our purchase. We will be returning to Lou Fusz in the future. Thank you, Jim and Bob, for your service! More