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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

July 26, 2017

Car buying made easy! Recently purchased my second Toyota from Lou Fusz. Love meeting and interacting with the staff there. Jim and Bob, and Shirley were awesome to deal More

by Repeat Customer
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Bob Schnieder
July 26, 2017

Lou Fusz Toyota Customer Service George Hobbs helped us make a decision for my new car. His patience and knowledge helped us make a choice from Highlander to RAV4 Thank you! More

by ROBERT SCHAEFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schnieder, George Hobbs
July 25, 2017

Sales Interaction We experienced very good customer service throughout the entire process. No sales pressure at all, just knowledgeable and helpful assistance. My wif More

by Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert, Nathan Pitchford, Bob Schnieder
July 24, 2017

Easy and fast car purchase My husband and I purchased a new 4Runner with the help of Scott. He made the process very simple, fast and convenient. I would recommend working with More

by Krause
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen, Patrick McLafferty, Bob Schnieder
Jul 25, 2017 -

Lou Fusz Toyota responded

Congratulations on your 4Runner, Krause. We're pleased to hear that Scott provided an easy and quick buying experience. We truly appreciate your business and wish you a safe drive.

July 22, 2017

Great buying experience We just bought our 4th new Toyota from Lou Fusz, so obviously we're happy with this dealership. Jim Donohue was helpful and provided great service. More

by greenbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Bill McKeown
Jul 22, 2017 -

Lou Fusz Toyota responded

Congratulations on your 4th Toyota! We appreciate you giving us the opportunity to continuously earn your business. We're glad to hear that you always have a positive experience with us and look forward to providing another.

July 21, 2017

We had an outstanding new car purchase experence at Lou Fusz Very friendly, helpful service. Gave excellent advice, didn't push the most expensive model. Great price, no hassle. Great service from both the sale More

by picky carguy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Nathan Pitchford
Jul 21, 2017 -

Lou Fusz Toyota responded

Thank you for choosing Lou Fusz Toyota! We're glad to hear that Jim and Nathan were able to help you find what you were looking for with us. We appreciate your business and hope you'll think of us again for your future automotive needs.

July 20, 2017

Quick, easy and hassle free Shane was very helpful and accommodating. I would highly recommend buying a car here. It was easy, quick and hassle free. Shane went the extra mile to More

by TPYTEL5
Recommend Dealer
Yes
Employees Worked With
Nathan Pitchford, Shane Roemer
Jul 21, 2017 -

Lou Fusz Toyota responded

Thank you for sharing your experience with Shane! We were glad to be of help during your search and we hope to work with you again.

July 20, 2017

Jim Donohue Jim is the reason we return to Lou Fusz. We met in 2000 and this is our 5th car our family has purchased from Jim. More

by cardsinstl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Jul 21, 2017 -

Lou Fusz Toyota responded

Thank you for sharing your experience with Jim. We appreciate your loyalty and we have enjoyed working with you and your family. If you need anything please let us know!

July 20, 2017

Ask For Frankie. Frankie was very informative and was with me throughout the whole process. After signing all the paper work, Frankie even stayed after hours to explai More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Jul 21, 2017 -

Lou Fusz Toyota responded

Hi David, Thanks for sharing you stellar experience with Frankie! We want our customers to leave with a car they can fully operate on day one. We are happy to hear this was the case for you. Enjoy your new vehicle!

July 18, 2017

Worst service from lou fusz , manchester branch The after sale car service from lou fusz will be disappointing and treatment from them will stun you because you will real face of lou fusz after you More

by Chandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philip Fusz, Nancy Schubert, Laura McClure
Sep 05, 2017 -

Lou Fusz Toyota responded

Hello - First, I want to apologize for your recent experience at our dealership. We strive to make sure every customer receives the attention and care necessary to make the car buying process as simple as possible. I am disappointed that you did not receive this experience, and I will speak to the individuals that you tagged above. If you have any further matters that you would like to discuss, please don't hesitate to reach out. Customer feedback is the only way we can grow and improve, and I appreciate that you took the time to provide this for us. Best, The Lou Fusz Team

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