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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

May 25, 2017

Jim Donohue was excellent and most professional! Thanks! My experience at Lou Fusz was so easy ... everybody was extremely helpful! Jim, thanks so much for taking the time to assist me/us ... probably drop More

by SisterClaudia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
May 26, 2017 -

Lou Fusz Toyota responded

Thank you for sharing your review! We're happy to hear that Jim and our team provided you with the great service you deserve. We're proud of our friendly, hassle-free atmosphere. We hope to see you again, we appreciate your business and your kind words!

May 21, 2017

I enjoyed my experience with Lou Fusz Toyota. Jim was great to work with and made it easy to purchase my 4Runner from him. He didn't put any pressure on purchasing a car which made it a fast and More

by Kimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
May 22, 2017 -

Lou Fusz Toyota responded

Thank you for the review, Kimmy! We're happy to see that Jim was able to help you have a five-star purchasing experience. We appreciate your business and your recommendation. Congratulations on your 4Runner!

May 20, 2017

scott chistensen We just drove off with a leased rav4xle. I compare turning in a car and leasing or buying a new one to going to the dentist............. Not normally More

by Mr Schmohawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen, Travis Burch, Chuck Church
May 21, 2017 -

Lou Fusz Toyota responded

Thanks for sharing your review! We're happy to hear that Scott and our team made your experience enjoyable and hassle-free. We appreciate your business, please let us know if we can be of service in the future!

May 19, 2017

Great people at Lou Fusz Toyota!! I had a great experience at Lou Fusz Toyota. Found a car on line, was assisted by Shelby on who to contact at the dealership. Met Roger, who assisted More

by Tammy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Burch, Joe Gustafson, Roger Heffernan
May 19, 2017 -

Lou Fusz Toyota responded

Thank you for the five-star review, Tammy! We're glad that Shelby and Roger were able to help you have an enjoyable experience. Congratulations on your purchase!

May 19, 2017

Good experience Bought car from saleswoman Nancy Schubert. She was cordial, matched another dealership's lower price, and accommodated our special payment situation, More

by nagmountable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert
May 20, 2017 -

Lou Fusz Toyota responded

We appreciate you taking the time to write us such a great review! Nancy will be pleased to hear your kind words. We strive to do all we can to make sure our customers are taken care of and that they head home as satisfied as you. Please think of us again for any of your future needs.

May 17, 2017

My New Highlander! Jeremy was so great to work with! So was the manager Chuck! Both got things done quickly and efficiently. My lease was done in an hour and a half and More

by Kkdurbs76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Church, Jeremy Danziger
May 19, 2017 -

Lou Fusz Toyota responded

Thank you for the five-star review! We're happy to see that Jeremy, Chuck, and the team helped you have a five-star experience at our dealership.Please don't hesitate to contact us if you have any other questions. Congratulations on your purchase!

May 16, 2017

Quick, Easy, Great Experience Nancy did a wonderful job finding the car I wanted and kept me very informed along the way while it was being built, she was great during the whole pr More

by Jim Schaperkotter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert, Bob Schnieder
May 17, 2017 -

Lou Fusz Toyota responded

Jim, I'm so pleased Nancy helped you find the car you wanted. Thanks so much for coming to see us. It was a pleasure to have you. We hope you continue to enjoy your new vehicle. Thanks again.

May 15, 2017

Love the lot fusz experience The staff is always friendly and helpful. I feel respected and not pressured. They are great with follow up assistance after my purchase is complete More

by 5 times
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen, Bob Schnieder
May 16, 2017 -

Lou Fusz Toyota responded

Thank you for your review. Our team always puts customer care first and we are glad that you could experience this. We appreciate your business with us and invite you to come back!

May 15, 2017

Great buying experience but not so good finance experience Selecting the car and coming to the agreement with the salesman was great. He went above and beyond to make us happy. In the finance office however, More

by STLbuyer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Travis Burch, Joe Gustafson
May 17, 2017 -

Lou Fusz Toyota responded

Thanks so much for coming to see us. I appreciate you taking the time to post a review about your experience with us. Thank you for bringing to my attention your experience with the finance director. I will look into this to see how we might do a better a job in that regard. Regardless, it was an absolute pleasure to have you come to us. We look forward to helping you again. Thank you.

May 12, 2017

Amazing Experience My wife recently was in a major car accident with her 2008 Toyota Sequoia. Unfortunately, the car was totaled. We were searching far and wide for a More

by sktownsend
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Chuck Church, Cody Cox
May 13, 2017 -

Lou Fusz Toyota responded

We are so glad we could turn you and your wife's negative experience into a positive one! We are proud of Chuck and all our staff for all their hard work at providing excellent and professional customer service. We strive to go above and beyond for our customers and to ensure they find the perfect car for them at the right cost for their needs. We are happy you are enjoying your new Sequoia and welcome you back at any time.

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