
Lou Fusz Toyota
St Louis, MO
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Jim Donohue was excellent and most professional! Thanks! My experience at Lou Fusz was so easy ... everybody was extremely helpful! Jim, thanks so much for taking the time to assist me/us ... probably drop My experience at Lou Fusz was so easy ... everybody was extremely helpful! Jim, thanks so much for taking the time to assist me/us ... probably dropping everything else on your list of 'to do's' to help me with purchasing a new car. Thanks for taking the time to show my everything and help me transition into my NEW VEHICLE!!! You all are awesome! Blessings! More
I enjoyed my experience with Lou Fusz Toyota. Jim was great to work with and made it easy to purchase my 4Runner from him. He didn't put any pressure on purchasing a car which made it a fast and Jim was great to work with and made it easy to purchase my 4Runner from him. He didn't put any pressure on purchasing a car which made it a fast and enjoyable experience. I'm very pleased with my purchase from Lou Fusz as well as the coverage. I have already recommended Jim to a co-worker that is looking to buy a car. More
scott chistensen We just drove off with a leased rav4xle. I compare turning in a car and leasing or buying a new one to going to the dentist............. Not normally We just drove off with a leased rav4xle. I compare turning in a car and leasing or buying a new one to going to the dentist............. Not normally a pleasant experience. Our experience with Scott and the entire team at Lou Fusz was nothing like that. They bent over backwards and made us feel like part of the family. This is my 6th car I have leased from Lou Fusz. We love Toyota cars and their service department and I would recommend this dealership to anyone looking a great product , good people and fair treatment. , Thanx again Scott Jeff & Barb Gelber More
Great people at Lou Fusz Toyota!! I had a great experience at Lou Fusz Toyota. Found a car on line, was assisted by Shelby on who to contact at the dealership. Met Roger, who assisted I had a great experience at Lou Fusz Toyota. Found a car on line, was assisted by Shelby on who to contact at the dealership. Met Roger, who assisted me with finding a car to buy for my daughter. Roger was very friendly and made the experience very fast and easy. Roger is a real professional and very kind. He sat and talked with me while the process of buying a car was completed. Travis was very quick and professional, and Joe helped me make the surprise for my daughter's car come true. More
Good experience Bought car from saleswoman Nancy Schubert. She was cordial, matched another dealership's lower price, and accommodated our special payment situation, Bought car from saleswoman Nancy Schubert. She was cordial, matched another dealership's lower price, and accommodated our special payment situation, following us home so we could grab my checkbook. Answered all our questions. More
My New Highlander! Jeremy was so great to work with! So was the manager Chuck! Both got things done quickly and efficiently. My lease was done in an hour and a half and Jeremy was so great to work with! So was the manager Chuck! Both got things done quickly and efficiently. My lease was done in an hour and a half and I couldn't have been happier with the car and how they worked with me to get the monthly payment I needed! Jeremy answered all my questions and I could tell he really cared about the needs of his customers. I have never had such a great experience buying a car! Plus--I loved the red bow and the selfie stick! A great touch before driving my new car away! More
Quick, Easy, Great Experience Nancy did a wonderful job finding the car I wanted and kept me very informed along the way while it was being built, she was great during the whole pr Nancy did a wonderful job finding the car I wanted and kept me very informed along the way while it was being built, she was great during the whole process and was very responsive to any and all of my questions throughout. Overall experience was great, very quick and easy. Bob in finance also did a great job breaking down my options, making sure I got the best deal possible, and was very friendly. Would highly recommend Lou Fusz Toyota. More
Love the lot fusz experience The staff is always friendly and helpful. I feel respected and not pressured. They are great with follow up assistance after my purchase is complete The staff is always friendly and helpful. I feel respected and not pressured. They are great with follow up assistance after my purchase is complete as well. More
Great buying experience but not so good finance experience Selecting the car and coming to the agreement with the salesman was great. He went above and beyond to make us happy. In the finance office however, Selecting the car and coming to the agreement with the salesman was great. He went above and beyond to make us happy. In the finance office however, it took very long to go over the warranties and packages available. We weren't over pressured but selecting the packages was strongly emphasized. We spent absolutely no time discussing the terms of the loan. When I questioned the interest rate, I was quickly told it was good. After getting other rates on my own and calling the finance director the next day, I was able to get an interest rate that was 1.4% lower in less than an hour. The fact that this was able to be done so quickly after I made some noise, makes me believe that the finance director was less than honest the first time around or is not good at his job. More
Amazing Experience My wife recently was in a major car accident with her 2008 Toyota Sequoia. Unfortunately, the car was totaled. We were searching far and wide for a My wife recently was in a major car accident with her 2008 Toyota Sequoia. Unfortunately, the car was totaled. We were searching far and wide for a new/used Sequoia with the features and equipment that we desired. Unfortunately, due to dealer inventory levels of Sequoia's it is not easy to have a wide selection at any particular dealer. We reached out to Chuck Church at Fusz Toyota to assist with our search. Chuck was able to locate a vehicle and bring it to the dealership within a few days. We were more than grateful for his knowledge and network to find the right vehicle. More importantly was the service throughout the process. Chuck and Cody were always providing us information about the ETA of the vehicle, pricing etc. Upon arrival, Cody greeted me and offered to first review the vehicle and make sure everything was ok and a full tutorial of the vehicle. Their customer service and follow up through the entire process was wonderful. The pricing and purchase process was painless. Thanks for taking a bad experience (car accident) and turning into a positive experience. We love our new Sequoia. It is refreshing to see such a quality group of people. More