
Lou Fusz Toyota
St Louis, MO
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Fast, Fair and Friendly Chelsea was very efficient in settling many of the details on the internet before we ever came into the store. Jim was very personable and answered al Chelsea was very efficient in settling many of the details on the internet before we ever came into the store. Jim was very personable and answered all our questions clearly. He did an excellent job of explaining the features of the car during the delivery process. So much high tech stuff to explain! We also particularly enjoyed talking about his (and his father's) baseball careers. We did not need financing but Eric did an excellent job explaining all the features and benefits of the extended protection plans. More
Cody Cox Rocks Cody Cox is the perfect car salesman. He is extremely knowledgeable about the product and features and able to patiently explain everything from the Cody Cox is the perfect car salesman. He is extremely knowledgeable about the product and features and able to patiently explain everything from the USB port to the sales tax in layman’s terms. He takes in the buyer’s requirements and ideas, processes them and then expertly guides and directs the buyer around the showroom and the lot. He is careful and thorough in his demeanor to ensure the buyer (me) is onboard at each step. No pressure. No fluff. Smooth. Friendly. Efficient. Honest. Always with a smile and a firm handshake. Cody is the salesman who is in it for the long term, not just to sell this car, but the next one and the next one and the next one. He’s in it to answer any car questions I have, before, during and after the sale. It seemed that he was always available to help, by phone, email, texting. Cody is a salesman in a class by himself. More
Awesome!!! I loved working with Jim and Nathan. They were very easy to get a long with and made the experience very easy. I would recommend them to anyone buying I loved working with Jim and Nathan. They were very easy to get a long with and made the experience very easy. I would recommend them to anyone buying a Toyota. More
Smooth Without any pressure or hassle the salesman took care of my dealings in a timely manner, found us what we were looking for and made a deal we were hap Without any pressure or hassle the salesman took care of my dealings in a timely manner, found us what we were looking for and made a deal we were happy with More
No pressure!! Yay! I really appreciate the fact that Lou Fusz pre owned car salesmen LISTEN to my stated price range and only showed me cars that fit my budget. We went I really appreciate the fact that Lou Fusz pre owned car salesmen LISTEN to my stated price range and only showed me cars that fit my budget. We went to another dealership who, after hearing my range, immediately steered me to vehicles that were at least 50% more expensive than my upper range and when I said I couldn't afford them tried to force me into a finance situation I was not interested in and was very uncomfortable with. Gene Gardner had a list of cars, priced already and never once tried to show me anything outside of my budget. One of the cars he steered me to turned out to be the car I bought on Saturday. I can state unequivocally that the whole process was as stress free as possible. Prices were fair, no high pressure to buy something I can't afford. I will definitely shop here again and will recommend to anyone looking for a decent pre owned vehicle. Thank you! More
Hassle Free Purchase Jim Donohue helped us when we purchased our new car last month. He was easy to deal with and straight to the point. Overall, great service! Jim Donohue helped us when we purchased our new car last month. He was easy to deal with and straight to the point. Overall, great service! More
Great car even better service I Finally found a 4Runner that was almost everything I wanted it to be. However, this one didn't have a sunroof or leather. After talking with my sa I Finally found a 4Runner that was almost everything I wanted it to be. However, this one didn't have a sunroof or leather. After talking with my salesman I was told I could add leather and a sunroof even though it was a used car. Now I'm all in and negotiating for the 4Runner adding heated leather and a moonroof.. After striking a good deal I left a more than satisified customer! The day came about a week later when it was time to bring it in for the leather/heated seats/moonroof installation. To my surprise it was only a few days later when it was completed. This is where things got tricky. There were multiple issues with my new interior, sunroof button locations, broken plastic and heated seat buttons drilled into the front seats plastic molding. So needless to say I was upset and I immediately took the car back. After talking with my sales group and being assigned Jimmy to take on my project personally Jimmy and I went through each part that Needed attention and then he was off to fix it. Long story short they exceeded my expectations and the final car is unbeleivable!!! Everything was fixed and I was compensated for my time. Worth its "wait" in gold!! More
Frankie Jones is the best! I shop for cars often so I want fast and efficient. Frankie did exactly that. He knows the business and is trustworthy. Thanks. See you next time! I shop for cars often so I want fast and efficient. Frankie did exactly that. He knows the business and is trustworthy. Thanks. See you next time! More
An Enjoyable Experience at a Car Dealership Impressed with the concept for selling a vehicle - excellent support from Matt Cluffa - timely response to an Auto Trader inquiry, submitted an inform Impressed with the concept for selling a vehicle - excellent support from Matt Cluffa - timely response to an Auto Trader inquiry, submitted an informational video about the vehicle, courtesy, product knowledge, assistance with a test drive route since unfamiliar with the area, short wait period to sale documents, and a friendly atmosphere. I will contact a Lou Fusz dealership for my next vehicle. More
Overall great experience Jim Donohue got me a deal on the car I wanted. Highly recommend his service if your in the market for a car. Lou Fusz Toyota is very preofessional. Jim Donohue got me a deal on the car I wanted. Highly recommend his service if your in the market for a car. Lou Fusz Toyota is very preofessional. More