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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

April 04, 2017

Great Experience with Frankie Jones & Lou Fusz Frankie was straightforward and easy to work with. His approach is low pressure and honest which made it an easy decision to chose to work with him an More

by Will E.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Apr 09, 2017 -

Lou Fusz Toyota responded

Thanks for your review, Will! We're happy to hear that Frankie provided you with such great service. We appreciate your business, please let us know if there's anything else we can do for you!

April 03, 2017

Exceeded Our Expectations!! We cannot be more pleased with the outstanding experience we had at Lou Fusz Toyota on March 31 while purchasing our new 2017 Camry XLE. From start t More

by Charles Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Pitchford, Eric Gustafson, Chuck Church, Dave Koob
Apr 03, 2017 -

Lou Fusz Toyota responded

Thank you for your wonderful review, Charles! I am happy to hear about your sales experience with my team. Congratulations on your new 2017 Camry XLE!

April 02, 2017

Change of Management I had previously bought four Toyota's from Lou Fusz Toyota. One Sienna and three Avalon's. I went back to them because in the past it had not been t More

by Will11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Church, Frankie Jones
Apr 02, 2017 -

Lou Fusz Toyota responded

Will, we regret to hear that we didn't meet your expectations. We always want our customers to have an enjoyable, hassle-free experience with us. We would appreciate a chance to make it up to you; your satisfaction is important to us. Please contact me at your convenience so I can address any concerns you have. -Nathan Pitchford, New Car Sales Manager, nathan.pitchford@fusz.com, 314-966-5404

April 02, 2017

Great experience, great dealership! We had a great experience leasing two new cars with Lou Fusz Toyota. We worked with Frankie Jones and he made the process fun and easy. He was knowl More

by test
Customer Service
Recommend Dealer
Yes
Employees Worked With
Frankie Jones
Apr 03, 2017 -

Lou Fusz Toyota responded

Congratulations on your new leases! It will definitely be my pleasure to let Frankie know about your review. Should you need anything in the future, please do not hesitate to reach out.

April 01, 2017

Helpful and Excellent My car was totaled and Jim assisted in in procuring a Rav4 without all the stress of buying a new car. Jim was able to point out the different option More

by toyota3x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Apr 02, 2017 -

Lou Fusz Toyota responded

Thank you for the five-star review! We're glad that Jim was able to help you have a great purchasing experience and make you feel welcome. We appreciate your business and look forward to serving you again in the future!

April 01, 2017

New RAV4 Everyone I worked with at Lou Fusz Toyota was incredibly nice and explained every step of the process thoroughly. Scott was very helpful in finding me More

by kt sides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen, Bob Schnieder
Apr 02, 2017 -

Lou Fusz Toyota responded

Thanks for sharing your review! We're happy to hear that Scott and our team provided you with such helpful service. We're proud of our friendly, hassle-free atmosphere. Congratulations on your new RAV4, we appreciate your business!

March 31, 2017

Highlander I got exactly what I wanted! Trailer hitch and all! This is the second Toyota I have purchased from Lou Fusz Toyota. Jim was VERY knowledgeable abo More

by Annasgma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Mar 31, 2017 -

Lou Fusz Toyota responded

Thank you for the five-star review! We're glad that you had a great car-buying experience with Jim. We appreciate your business and look forward to serving you again in the future!

March 31, 2017

Awesome car buying experience Everyone at Lou Fusz made my car buying experience easy and stress free. I will continue to purchase cars there and will recommend Jim Donohue to frie More

by Luvmy4runner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Mar 31, 2017 -

Lou Fusz Toyota responded

Thank you for the five-star review! Jim is a great asset to our team; we'll tell him to keep up the great work. We appreciate your business and look forward to serving you again in the future.

March 31, 2017

Jim Donohue is as straight and to the point as it gets. I've just completed my 5th transaction with Jim. I've recommended him to family and friends because I know he'll take care of them. He is so great to More

by Skaggs9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Bill McKeown
Mar 31, 2017 -

Lou Fusz Toyota responded

Thank you for your business and your review! Jim is a great asset to our team; he'll be happy to read your kind words. We appreciate your loyalty and look forward to serving you again in the future!

March 30, 2017

Very Helpful Sales Staff This dealership was suggested to me by people i work with. I'm glad i came here. I knew what cars i wanted to test drive and Brian Williams had each More

by mike78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Williams
Mar 31, 2017 -

Lou Fusz Toyota responded

Thank you for the kind review, Mike! We're happy to see that Brian was able to attend to your needs and provide you with a five-star experience. We appreciate your business and look forward to serving you again in the future!

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