
Lou Fusz Toyota
St Louis, MO
Filter Reviews by Keyword
By Type
Showing 3,584 reviews
Thoughtful and informative experience I have always trusted a purchase with Toyota, & now I can also express my confidence in Lou Fusz salesmen. I worked with Frankie Jones for the purcha I have always trusted a purchase with Toyota, & now I can also express my confidence in Lou Fusz salesmen. I worked with Frankie Jones for the purchase of my Highlander, and gladly recommend his work after the past two days. Frankie is professional and personable, making the entire car buying process ideal for auto transitions. Many thanks, Sarah More
Pleasant Experience My experience in purchasing a new vehicle yesterday was very pleasant, My salesman, Jim Donohue, was very helpful with my trade-in and financing, and My experience in purchasing a new vehicle yesterday was very pleasant, My salesman, Jim Donohue, was very helpful with my trade-in and financing, and getting me out the door. It only took about two hours from the time I walked in the door until I left with my new car. More
Return customer Thank you Roger Heffernan for exceeding my expectations again! From the moment I walked through the door I felt at ease. I have purchased vehicles fr Thank you Roger Heffernan for exceeding my expectations again! From the moment I walked through the door I felt at ease. I have purchased vehicles from you before and I will continue to do so in the future. Your expertise is like no other. I will definitely be back. More
Great experience Our sales person, Mark Kleve was very personable and helpful. He found the right car for us and made the time we spent at the dealership very pleasant Our sales person, Mark Kleve was very personable and helpful. He found the right car for us and made the time we spent at the dealership very pleasant. We had another appointment after our purchase. Travis Busch respected our time and took us through the sales process very quickly. We will buy from this dealership in the future. More
Vathsana - nebraska After being told NO so many times I finally got told yes! This dealer ship worked with me super well especially from being out of town! They worked wi After being told NO so many times I finally got told yes! This dealer ship worked with me super well especially from being out of town! They worked with me to try to get Me my car I've been looking for! They made everything super easy for me from start to finish and we're super quick about everything. Everyone who works here is super friendly! Thank you so much for my acura tsx! More
Leasing a Rav4 was an excellent experience My wife and I bought a Rav4 from Lou Fusz Toyota. We were assisted by Scott Christensen, who took time to understand our needs and he answered all of My wife and I bought a Rav4 from Lou Fusz Toyota. We were assisted by Scott Christensen, who took time to understand our needs and he answered all of our questions and concerns during the purchasing process. This is the first time we leased a car and Scott explained the benefits based on our being retired, not driving over 12,000 miles a year and being able to move onto a new care in three years. Ask of Scott to assist you in your next purchase of a Toyota. You will be pleased with his service. More
Happy Customer Great experience with Lou Fuzs got a xxxx of a deal on a new 2017 Camry and our Salesmen Shane Roemer really knows his cars. Ask for Shane. He will do Great experience with Lou Fuzs got a xxxx of a deal on a new 2017 Camry and our Salesmen Shane Roemer really knows his cars. Ask for Shane. He will do you rite. I will definitely buy many cars from them in future. More
Stress free and pressure free The entire USED CAR team was professional, caring, informative and passionate about what they do. They went out of their way to make sure I got the be The entire USED CAR team was professional, caring, informative and passionate about what they do. They went out of their way to make sure I got the best deal and my sales consultant (Don) went out of his way to make sure all of the details that all I wasn't thinking of in the moment were taken care of- like changing the battery on one of the key bobs because it wasn't working when he tried it, checking the freon when I noticed it might be low on the test drive, and having it detailed again before I purchased the one I drove. I wasn't expecting such attention to detail and care before and after the sale. It was a completely different enviroment than the other dealerships I visited and I would recommend Lou Fusz Toyota without any hesitation. More
Wonderful Service As a person who doesn't enjoy how long the car buying process is, I genuinely enjoyed my time with our salesperson Emmanuel Alcasabas and our Finance As a person who doesn't enjoy how long the car buying process is, I genuinely enjoyed my time with our salesperson Emmanuel Alcasabas and our Finance Manager Travis Burch. These two were a true delight and never pressured us or made us feel unimportant. I would recommend them time and time again and they are the very reason we would recommend this dealership. I will say Jeff, the Used Car Manager, was very sales-y, blunt and rude. He didn't let me finish asking questions or offer to find a solution to my issue. I was hoping more for our trade-in, but that isn't the reason I was upset with him. It was that he bluntly said "no" to me over and over each time I asked a question and then tried to smile at me. In sales, you should never just blurt out no over the person's question even if it isn't something you can do. Jeff clearly needs customer service training. I would have left happy if he would have been respectful even if he couldn't give us more for the trade in. As I said, Emmaunel and Travis were the best to work with and managed to salvage my distaste. I would count them as genuinely great people. More
Silverado My wife and I found a Silverado online and sent an inquiry. We were having a hard time finding a HD Silverado to pull our travel trailer. Before My wife and I found a Silverado online and sent an inquiry. We were having a hard time finding a HD Silverado to pull our travel trailer. Before we got to the Lou Fusz Toyota store we received a walk around video and we were greeted by Roger at the door. We were able to get what we wanted for our trade. We left in our new truck and financing was handled by Travis. What a great place. We love our truck. More