
Lou Fusz Toyota
St Louis, MO
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Great New Car Experience I was really not looking forward to buying a new car at all. We knew we needed a new car badly. We bought our first car brand new at Lou Fusz 15 yea I was really not looking forward to buying a new car at all. We knew we needed a new car badly. We bought our first car brand new at Lou Fusz 15 years ago. We traded that car in on a 2017 Highlander (trade in price was great). Jim Donohue was really the right person for us - we just wanted to get it done. We know that we will have this car for 15 years too. Jim was very patient with our son who had lots of questions and was excited about the new family car. He could not have been nicer. I would highly recommend Jim Donohue. More
New Vehicle Purchase We traveled all the way from Wentzville to make our purchase at your dealership. Don Cole was great to work with. Definitely worth the drive. We traveled all the way from Wentzville to make our purchase at your dealership. Don Cole was great to work with. Definitely worth the drive. More
Vehicle Purchase We spent hours with Brian Williams while deciding on the purchase of a 2017 Rav4. He was well informed and answered our questions and concerns which h We spent hours with Brian Williams while deciding on the purchase of a 2017 Rav4. He was well informed and answered our questions and concerns which helped in making our decision. We have been customers of Lou Fusz Toyota since the 80's and are very satisfied with this dealership More
Great experience Scott Christensen was the salesman I worked with and he was great. He obtained a great price on my trade in and worked with me to find an affordable Scott Christensen was the salesman I worked with and he was great. He obtained a great price on my trade in and worked with me to find an affordable new Rav 4. He stayed long past regular closing hours to complete the deal, made sure I understood all the features and called the next day to see if I had any questions. I will definitely recommend Scott and Lou Fusz Toyota. More
Most Excellent Nancy was very helpful from start to finish. We were at another dealership, ready to buy a car. We called Nancy at Lou Fusz because they had the car i Nancy was very helpful from start to finish. We were at another dealership, ready to buy a car. We called Nancy at Lou Fusz because they had the car in the color we preferred. She made our price work over the phone. We left that dealership and bought the car from Lou Fusz. Everything was just as she said when we got there, no hidden or extra fees. The process was stream-lined. We have purchased vehicles in the past from Lou Fusz and plan to continue. More
Great Experience We purchased a new car with Shane. He was super helpful, responsive, and patient throughout the entire process. Shane demonstrates exceptional custo We purchased a new car with Shane. He was super helpful, responsive, and patient throughout the entire process. Shane demonstrates exceptional customer service and knowledge. He walked us through every step of the purchase process and at the end, took the time to explain and show us how to operate all of the features and technology that our new vehicle offered. Thanks so much Shane! More
Easiest Car Buying Experience Ever I just purchased a certified used Prius here - by far the quickest and easiest car I've ever purchased. Mark was great, provided lots of helpful inf I just purchased a certified used Prius here - by far the quickest and easiest car I've ever purchased. Mark was great, provided lots of helpful info and the whole process, once I made the decision to buy the car, only took a couple of hours. I test drove a couple of models and he gave honest and practical advice comparing the two. More
Quality Service, Quality Work Hit a curb during a bad ice storm in December. This place was the closest certified dealership to me. It took a while to get it completed but they wer Hit a curb during a bad ice storm in December. This place was the closest certified dealership to me. It took a while to get it completed but they were slammed (no pun intended) with work to say the least. Jeff's an MVP for that place, sincere and cares about his customers satisfaction. Jeff's amazing crew is second to none, they know their stuff and do high-quality work. My Hyundai had a noise after the work was completed (the cleaner noticed it and said something!!) and even though Jeff knew I was upset from it taking so long, he would not let the car go until his crew took a look at it again. I'm ultimately glad he made that call. He went above and beyond to satisfy me and in the end I'm glad I made the choice to take it there. Thank you Jeff and thank you Lou Fusz Toyota Collision crew, you're all heroes in my eyes. More
Used car purchase Purchased recent certified used car. Jim was our salesman from 9 years ago. He was great to work with. Gave us auto show tickets which lead us back t Purchased recent certified used car. Jim was our salesman from 9 years ago. He was great to work with. Gave us auto show tickets which lead us back to your dealership. Aprreciated having the car cleaned up prior to leaving and Jims explanation of the tech features. More
Wonderful team at Lou Fusz Toyota! Had a really great time working with the guys at Lou Fusz. Mark Kleve helped me out, and helped me look through the inventory and identify what would Had a really great time working with the guys at Lou Fusz. Mark Kleve helped me out, and helped me look through the inventory and identify what would meet my needs very well, and offered great service when I was ready to buy. Exceptional staff here! Everyone was so helpful and provided my family and I great hospitality, as well as a great price on my car PLUS service! More