
Lou Fusz Toyota
St Louis, MO
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Great Dealership, great people! I worked with Scott Christensen on my purchase of a new Toyota. He made sure all my questions were answered, and had deep industry knowledge on how to I worked with Scott Christensen on my purchase of a new Toyota. He made sure all my questions were answered, and had deep industry knowledge on how to make the purchase process comfortable. If you're ever around there, look him up, He's a rockstar. Great dealership with great people! More
Excellent, friendly and trustworthy I was very impressed by their professionalism, honesty and integrity They were all friendly and wonderful to work with Chelsea Darrow was very prom I was very impressed by their professionalism, honesty and integrity They were all friendly and wonderful to work with Chelsea Darrow was very prompt in her internet communications Shane Roemer was not pushy and maintained excellent communication with me More
Don Cole was the best Awesome service. Great experience and extremely friendly. Saw what I loved and don Cole was able to make sure it was able to get done for me so I high Awesome service. Great experience and extremely friendly. Saw what I loved and don Cole was able to make sure it was able to get done for me so I highly recommend him and also the dealership to everyone thank you again More
Fast,easy service Lou Fusz Toyota was great, it was the best car buying experience we have every had. All the employees we had contact with were pleasant and not pushy Lou Fusz Toyota was great, it was the best car buying experience we have every had. All the employees we had contact with were pleasant and not pushy. This makes the customer experience so much more enjoyable. Scott, our sales manager, was the most efficient sales person we have ever had. He didn't have us sitting around wasting our time waiting for financing to get all the paper work together, he used that time and showed us our car inside and out. I love his time management skills!!!!! He did an awesome job helping us get familiar with our new Sequoia and answered all of our questions about our new car. This was really nice, because now we do not have to waste our time reading the manuals to learn all the cool features on our car. LOVED the whole experience. More
Enjoyable, helpful, and a wondwrful experience. Went to buy a 2015 corolla. Helped by Emmanuel. Wonderul person he provided outstanding service! I got the car I wanted for the price that I asked f Went to buy a 2015 corolla. Helped by Emmanuel. Wonderul person he provided outstanding service! I got the car I wanted for the price that I asked for. Thank you Lou Fusz. Thank you Emmmanual! -Jim More
Very happy! My husband and I had a very good experience while purchasing our new Highlander limited! When we left Lou Fuez, Frankie Jones made us feel as if he we My husband and I had a very good experience while purchasing our new Highlander limited! When we left Lou Fuez, Frankie Jones made us feel as if he were part of our extended family. We traded stories about our kids, families and lives. He never made us feel pressured at all, and was very patient helping us get the very best deal possible. He took the time to take our picture with our new car, go over all the features available, and give us tips to get the most out our driving times. I couldn't recommend a better sales associate for someone wanting to purchase a vehicle! Jennifer Zahn More
Great experience, great car Shane and Chuck and Bill were great. Shane helped me get the car I wanted within my price range and didn't engage in high-pressure sales tactics to up Shane and Chuck and Bill were great. Shane helped me get the car I wanted within my price range and didn't engage in high-pressure sales tactics to up-sell me. He worked with me and even stayed late, inconveniencing himself and his partner to make sure to give me the tour of the insides of the vehicle so I could drive off safely and with the knowledge I needed to enjoy the car's features. Chuck was upfront about some imperfections on the car's exterior due to the lengthy time it had sat on the car lot before I came to purchase it and immediately made us an offer to discount the price of the vehicle and to make the body repairs free of charge. He really won my wife over when he offered to install seat warmers in her car, a Jeep Patriot purchased from a different dealer, as part of that discount/repair. He seemed to have a handle on the goings-on at the location and I felt like he was there to do whatever necessary to make sure our experience was a great one. Bill was considerate about helping us pick out the extras as we finalized our deal, and when we came back a few days later and asked for some changes to reduce how much we had spent on those options, he was just as considerate about helping us find the right price for our budget while still offering us those quality services. It was a good experience overall. I was impressed by the way that the location used texting and then saved those text conversations in a location where all the employees could access it so they got up-to-speed on our previous conversations with employees and knew where to pick up from. I was also impressed that they managed to beat the sales price offered by a competitor, and continued to negotiate that down as the competitor lowered theirs to try to get us back over there. Finally, Shane followed up diligently on making sure I got my car back in for the exterior repairs (it only took a day to complete and the car looked perfect afterwards) and to get my wife's seat warmers installed. I would recommend this location and this staff in particular. More
Buying a new highlander Buying a new car from Lou fusz was great. Frankie and John were Joe were both great to work with. I will be back to buy any new cars in the future, Buying a new car from Lou fusz was great. Frankie and John were Joe were both great to work with. I will be back to buy any new cars in the future, and I have already told a friend of mine to go there for a new car and ask for either of them More
Great review for Scott Christenson and Bill McKeown I was extremely pleased with the service we received on Saturday from Scott Christenson. and Bill MKeown. Even though we arrived at 3:30pm in the afte I was extremely pleased with the service we received on Saturday from Scott Christenson. and Bill MKeown. Even though we arrived at 3:30pm in the afternoon, they both took their time with us and answered all our questions. They had no problem staying beyond closing time to make sure we had everything we needed. Scott was very patient as he explained all the tech functions inside the car and asked me to save up any questions I may have as I may not have thought of them all at the time. He also encouraged me to call or come in whenever I have any questions or concerns. Scott helped transfer all our belongings from the old car to the new car. We were very pleased with the trade in allowance we we received for the car we handed in and we are thrilled with our new car. Many thanks!! More
The Lou Fusz experience This is the 4th vehicle we have purchased from the Lou Fusz network , a Scion Tc, Nissan Rogue , Toyota Carolla, and now the SR5. couldnt be happier d This is the 4th vehicle we have purchased from the Lou Fusz network , a Scion Tc, Nissan Rogue , Toyota Carolla, and now the SR5. couldnt be happier dealing with Jim Donahue and the people at Lou Fusz. Jim always answers my questions directly with none of the typical sales BS you get at other dealerships. I'm sure that when we need another vehicle we will be visiting one of the Lou Fusz auto dealerships.if I could rate them higher than 5 stars ,I would More