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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

October 10, 2016

Satisfying sales experience This is our second used car purchase from Lou Fusz Toyota and we couldn't feel better about it. Matt Ciuffa assisted us and helped to make the sale pr More

by TM
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Ciuffa
October 08, 2016

Joe Gustafson stands out in a crowd! Joe Gustafson deserves the man-of-the-year award for outstanding professional service! Just completed purchase of a Camry and thanks to Joe's knowledg More

by Very Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gustafson
Oct 09, 2016 -

Lou Fusz Toyota responded

Thank you for your kind review! We're proud of the great service that Joe provides to our customers. We'll be sure to pass along your kind words. Congratulations on your Camry, we appreciate your business! We look forward to seeing you again at your first complimentary ToyotaCare Service.

October 08, 2016

Third new Toyota from Lou Fusz Toyota My new, orange, Prius c is the third vehicle I've purchased from Lou Fusz Toyota, the second from salesperson James Donahue. I don't even THINK of goi More

by Sforsyth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Scott Gryzmala, Bill McKeown
Oct 09, 2016 -

Lou Fusz Toyota responded

Thanks for sharing your review! We're so happy to hear that you've had such great experiences with us. We'll let James know to keep up the excellent work! Congratulations on your new Prius - it sure looks amazing in orange! We look forward to seeing you again at your first complimentary ToyotaCare Service. If you have any questions at all about the use of your Toyota’s tech or hybrid system, or simply want to take a deeper dive into the nuts and bolts, please join us on the third Wednesday of each month at 6pm in the Service Drive. We ask that you please call the store and confirm your place, or send in the form at "http://fusztoyota.com/lou-fusz-toyota-owners-events.html

October 01, 2016

Exceptional service Both Scott and Bill are more than helpful for the whole time: not only the knowledge of the cars but also really put himself into the customer's shoes More

by miha_xx
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Christensen, Bill McKeown
Oct 03, 2016 -

Lou Fusz Toyota responded

Hello, thank you for your review. We are very happy to hear that Scott and Bill were so helpful and provided great recommendations. We aim to always put our customers first. Thanks again!

September 27, 2016

Highlander Hybrid purchase Shane Roemer was excellent to work with. He invested the time to explain all the features and the performance of the hybrid and the regular Highlande More

by highlander
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Shane Roemer
Sep 28, 2016 -

Lou Fusz Toyota responded

Thanks for sharing your review! We're so glad to hear that you had a good experience with us, even thought you hadn't enjoyed shopping for a vehicle in the past. We'll let Shane know to keep up the excellent work! Congratulations on your new Highlander, we appreciate your business! If you have any questions at all about the use of your Toyota’s tech or hybrid system, or simply want to take a deeper dive into the nuts and bolts, please join us on the third Wednesday of each month at 6pm in the Service Drive. We ask that you please call the store and confirm your place, or send in the form at "http://fusztoyota.com/lou-fusz-toyota-owners-events.html

September 27, 2016

Lou Fusz Toyota is great! First experience with Toyota and it was awesome. Jim Donohue was very personable and knowledgeable, he answered all of my husband's questions and con More

by home1099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Bill McKeown
Sep 27, 2016 -

Lou Fusz Toyota responded

Hello! We're happy to hear that our team provided you and your husband with so much assistance and attention, we will make sure to pass along your compliments to all of them! We greatly appreciate your business, and we look forward to seeing you again at your first complimentary ToyotaCare Service.!

September 23, 2016

Returning Customer Our family has bought our last 6 cars with Jim Donohue at Lou Fusz. We always enjoy working with Jim and the rest of the staff at the Dealership. More

by chrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Sep 23, 2016 -

Lou Fusz Toyota responded

Thank you for taking the time to recognize Jim for his hard work and great customer service! He will be thrilled to hear your compliments, Chris! We greatly appreciate your continued business! We look forward to seeing you again at your first complimentary ToyotaCare Service

September 22, 2016

Great experience! 2nd vehicle purchased and a great experience both times. Scott Christensen and Bill Mckeown were a pleasure to deal with, they were honest, friendly, More

by Rbatt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen, Bill McKeown
Sep 23, 2016 -

Lou Fusz Toyota responded

It is wonderful hearing from out happy customers, so thank you for sharing your experience with us! We are proud of our friendly, efficient service and we happy to know we've achieved that with you! We look forward to seeing you again at your first complimentary ToyotaCare Service! Have a great day!

September 22, 2016

Timely, knowledgeable, I had the pleasure of working with Scott this weekend and must brag! He certainly knows his stuff- answering questions before I could ask him. He made More

by CART16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen
Sep 23, 2016 -

Lou Fusz Toyota responded

Thank you so much for sharing your positive experience with us. Scott is a great asset to our team who enjoys going above and beyond to provide his customers with a top-notch buying experience, and we are happy to hear he continues to achieve that! Please let us know if there's anything else we can do for you! We can't wait to see you again at your first complimentary ToyotaCare Service

September 22, 2016

Extra Helpful I visited 2 auto body supply stores and they didn't have the touch up paint I needed. Jeff Venetis mixed the correct color of paint for my car and he More

by Jan
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Venetis
Sep 23, 2016 -

Lou Fusz Toyota responded

We are pleased to hear you had an excellent experience with our team, Jan. Please feel free to let us know if there is anything we can do for you. We appreciate your business and hope to see you again at your first complimentary ToyotaCare Service.

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