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Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

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Showing 3,584 reviews

September 01, 2016

Great car buying experience! Dave Koob and the staff at Lou Fusz Toyota provided an exceptionally smooth (and no pressure!) buying experience! They helped me choose from an overwh More

by Marilyn Gibson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Church, Dave Koob
Sep 02, 2016 -

Lou Fusz Toyota responded

Hi, Marilyn! We're happy to hear that you had an exceptional experience at our dealership. We're dedicated to hearing our customers' wants and needs in order to find the right car. We're excited to see you and your new Rav4 again at your first complimentary ToyotaCare Service!

September 01, 2016

New car Shane Roemer and Jim Donohue were both very helpful with my new Sequoia. In fact, Jim recognized me from my last time I was there getting a car 5 year More

by mckaymills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Shane Roemer
Sep 02, 2016 -

Lou Fusz Toyota responded

Hi, McKay! We aim to exceed the expectations of our customers and are pleased to hear that you were impressed with your experience. We look forward to seeing you again at your first complimentary ToyotaCare Service.

August 30, 2016

Top Notch Experience I've been to several dealerships and this by far is the BEST experience I've ever had. I am a first time buyer from a dealership and I didn't know wha More

by Cammie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Burch, Bob Burns
Aug 30, 2016 -

Lou Fusz Toyota responded

Hello, Cammie! Thank you so much for the great review, we're delighted to hear about your experience with! We're pleased to hear your kind compliments, we will make sure to pass along your words to everyone in the team! We can't wait to see you again at your first complimentary ToyotaCare Service. Have a great day! - Nathan Pitchford, New Car Sales Manager, nathan.pitchford@fusz.com, 314-966-5404

August 29, 2016

New Sales I had a great experience with Nancy as my sales rep. She was professional and personal. Deserves a 10 overall for her knowledge. I found Nancy to b More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Schubert, Bill McKeown
Aug 30, 2016 -

Lou Fusz Toyota responded

Thank you for leaving us a great review, Mary! Nancy is a great asset to our team and we are happy to hear that she was able to meet all your needs and expectations. We will be sure to pass along your kind words to her! Have a great day! Nathan Pitchford, New Car Sales Manager, nathan.pitchford@fusz.com, 314-966-5404

August 28, 2016

Great experience!!! We met with Mark Kleve and Travis Burch, who went above and beyond to make the purchase of our 4Runner easy and as quick as possible. Mark and Travis More

by Bizkit33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Kleve, Travis Burch
Aug 29, 2016 -

Lou Fusz Toyota responded

Congratulations on your new 4Runner! We are glad to hear that Mark and Travis went an extra mile to make your experience pleasant! They are great assets to our team and they will be happy to hear your kind words. Have a great day and let us know if there's anything else we can do for you! Best, The Lou Fusz Toyota Team

August 28, 2016

Fast, easy, friendly and reliable, quality service After an accident that totaled my car, Scott Christiensen at Lou Fuz was extremely helpful. I needed to find a car that fit my needs quickly. I explai More

by Lholler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen
Aug 29, 2016 -

Lou Fusz Toyota responded

What a great review! Thank you so much for taking the time to leave us a great feedback and recommendation. One of our goals is to find every customer a vehicle that matches their needs. We're glad to know that your experience was pleasant and satisfying! We will make sure to pass your words to Scott! Thank you for your business! Best, The Lou Fusz Toyota Team

August 28, 2016

Positive Experience We had a great experience at Lou Fusz. Scott Christensen was informative and he answered all of our questions. He encouraged us to take our time. W More

by TKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Christensen
Aug 28, 2016 -

Lou Fusz Toyota responded

Thank you for sharing your review! We're so happy to hear that you had a good experience with us. We're proud of the excellent service that Scott provides to our customers. Thanks for your business, we look forward to seeing you again at your first complimentary ToyotaCare Service!

August 26, 2016

Helpful for new car purchase Jim Donohue was very helpful to my husband and I when we came in to look at 2016 Prius v models. My husband had stopped in one day ahead to ask about More

by LWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue
Aug 28, 2016 -

Lou Fusz Toyota responded

Thank you for leaving a great review! We are pleased to hear Jim went above and beyond to provide you with an excellent experience. He will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future. Best, The Lou Fusz Toyota Team

August 25, 2016

Eric Gustafson and the Lou Fusz Toyota Team Eric Gustafson was helpful, patient, and very professional as the rest of the Lou Fusz folks were...from the Internet lady to the insurance lady to Bi More

by edkoslin
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Eric Gustafson, Chelsea Ciuffa
Aug 26, 2016 -

Lou Fusz Toyota responded

Thank you for taking the time to recognize our staff for their great work and customer service. We're pleased to know that you had a great experience during your visit! We appreciate your business and hope to see you again soon! - Mike Hecht, Service Manager, mhecht@fusz.com, 314-966-5404

August 25, 2016

Great Experience My wife and I visited the dealership looking for a 2016 Camry of a very specific equipment configurarion and color. There were none in the whole St. L More

by Manny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Williams, Jamie Stocks
Aug 25, 2016 -

Lou Fusz Toyota responded

Hi, Manny! Our team loves going above and beyond to get our customers exactly what they want and need. Customer satisfaction is our top priority. Thank you for your business and for the great review! Enjoy your new Camry!

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