
Lou Fusz Toyota
St Louis, MO
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Coming through this time This is our 3rd used car we have bought here and the first time around was a good experience, second time was not as good. Didn't seem like the sales This is our 3rd used car we have bought here and the first time around was a good experience, second time was not as good. Didn't seem like the sales associate cared about trying to save us a little money. Price of car went up by I believe about $500 as we gave it a few days to think about purchase and when we decided to buy they wouldn't come back down to the original price that is was when we first looked at it. But the third time around which was just a week ago we went. We drove a car we liked and decided to purchase it with the understanding that we would get a second key for the car because it only had one. I realize these keys can get expensive but you should always have 2 keys with a car for obvious reasons and I was beginning to think I was getting the run around about getting a second key but I found out today I will be getting one. So glad because this car dealership is convenient for me and I would go back next time I'm in the market for a car. BUT if they had not come through for me on the key they would have lost a good customer and they would not of been recommended. More
Excellent Experience Professional service from both the sales and business side. This is the second Toyota we have purchased from this Dealership and from Jim Donohue. We Professional service from both the sales and business side. This is the second Toyota we have purchased from this Dealership and from Jim Donohue. We were delighted that they had the exact model in the color we wanted and with all the additional features we desired. More
Excellent Service Buying my first car was a breeze with the assistance of Brian Williams. Brian was attentive, knowledgeable, and personable throughout the entire shopp Buying my first car was a breeze with the assistance of Brian Williams. Brian was attentive, knowledgeable, and personable throughout the entire shopping process. As someone who has relatively little knowledge of cars, I very much appreciated Brian's patience--he was always willing to answer every question, provided valuable (and impartial) insight into the different small SUV models on the market, and was very detailed in his explanation of the inner-workings of the car (RAV4 hybrid) itself. I would definitely work with him again in the future. More
Spectacular service Eric and Nathan were a huge help to us when we decided to purchase a new truck. They spent several hours test driving new and used vehicles with us an Eric and Nathan were a huge help to us when we decided to purchase a new truck. They spent several hours test driving new and used vehicles with us and eventually help us to pick the one that was right for us. Very happy with the wonderful experience and help from this salesman and manager. More
Smooth Sailing Our experience with Lou Fusz was just what we needed after losing our Corolla of ten years in an accident. Eric Gustafson and Bob Schneider held our Our experience with Lou Fusz was just what we needed after losing our Corolla of ten years in an accident. Eric Gustafson and Bob Schneider held our hand, got us what we wanted and got us in and out in quick time with no hassles. We are very happy with the new car, the price and the experience in general. More
Awesome Scott Christensen did an amazing job at getting the deal done fast. I was so happy not be stuck there all day. He made it so easy. Everyone there is s Scott Christensen did an amazing job at getting the deal done fast. I was so happy not be stuck there all day. He made it so easy. Everyone there is so nice and accommodating. I love Lou Fusz Toyota!! More
everything went smooth Good experience, easy processing, friendly staff, would come back again, everything was explained on how to use the features in the new vehicle and al Good experience, easy processing, friendly staff, would come back again, everything was explained on how to use the features in the new vehicle and all questions were answered More
Overall great experience Purchasing my 4Runner at Lou Fusz was a great experience. Everyone was so friendly and accommodating and made what can be a stressful experience enjoy Purchasing my 4Runner at Lou Fusz was a great experience. Everyone was so friendly and accommodating and made what can be a stressful experience enjoyable. My 4 year old daughter was there with me and everyone went out of their way to make sure she had plenty of things to do to keep her busy and entertained during the process. I would definitely recommend this dealership. More
Customer friendly staff Our overall experience with the staff at Lou Fusz Toyota ranging from our first customer interaction all the way to signing the dotted line on the con Our overall experience with the staff at Lou Fusz Toyota ranging from our first customer interaction all the way to signing the dotted line on the contract was nothing short of exemplary. This was our third car purchase but was the easiest and most remarkable for the fact that there was zero stress and anxiety during the process. The sales staff including Shane and Sarah and the financial advisor Bill respected our decisions and choices throughout the sales process and they delivered us the vehicle we wanted with total peace of mind and satisfaction. Will strongly recommend Lou Fusz to all our friends and acquaintances. More
Wonderful Customer Service My purchase of a new car went very smoothly. Eric Gustafson was extremely helpful in meeting my requirements for a vehicle. I would recommend Lou Fusz My purchase of a new car went very smoothly. Eric Gustafson was extremely helpful in meeting my requirements for a vehicle. I would recommend Lou Fusz to my family and friends. More