
Lou Fusz Toyota
St Louis, MO
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Shane Roemer was exceptional. Shane was very helpful and knowledgeable and saw everything through until after the purchase, including following up. Couldn't have asked for a better Shane was very helpful and knowledgeable and saw everything through until after the purchase, including following up. Couldn't have asked for a better experience. More
Gene Gardner excels at his work. Gene responded to my inquiries promptly. I was able negotiate a great price over the phone after seeing the car in person. Gene went above and beyond Gene responded to my inquiries promptly. I was able negotiate a great price over the phone after seeing the car in person. Gene went above and beyond expectations in working with me to get a price I could afford on a low mileage 2012 Scion xB. Travis was really outstanding in securing a financing package that fit into my budget. I would highly recommend working with these fine gentleman when searching for your next vehicle purchase. Way to go Lou Fusz. I can't thank this team and dealership enough. More
Highlander Everyone was great to work with from the first visit to driving the vehicle off the lot. Scott C walked through the purchase and all the bells and whi Everyone was great to work with from the first visit to driving the vehicle off the lot. Scott C walked through the purchase and all the bells and whistles on the new vehicle. Thank you!! More
Second time is charm Excellent experience. Only St. Louis dealer (I contacted 3) with the exact model and options in stock. they made a competitive bid online. Chase Wi Excellent experience. Only St. Louis dealer (I contacted 3) with the exact model and options in stock. they made a competitive bid online. Chase Winters handled the sales. He was new to Fusz, but religiously sought answers to questions and features about the car with which he was unfamiliar. Everyone in the dealership was helpful and quickly addressed any questions during the transaction. They pointed out some very slight hail damage to the vehicle I was buying, and we worked a solution to this. My experience with this transaction was much better than my last experience at this dealership in 2010, when I felt some uncomfortable high pressure tactics were used concerning dealer supplied options and extended warranties. There was absolutely none of that this time. More
Great experience! I have purchase perhaps 12 or 13 cars in my time, 6 of them Lexuses. I have never had a better experience than I did buying our son's 4 runner from Sh I have purchase perhaps 12 or 13 cars in my time, 6 of them Lexuses. I have never had a better experience than I did buying our son's 4 runner from Shane Roemer at Lou Fusz. We were actually able to negotiate the deal by text, and all details were handled perfectly. Shane even came in on his day off to help us as we were common in from out of town. This operation has definitely earned my business! More
EXCELLENT EXPERIENCE FROM START TO FINISH!!!! The team we worked with from start to finish Shane Roemer; Chelsea Darrow and Jamie Stocks were awesome from start to finish. Professional; honest; k The team we worked with from start to finish Shane Roemer; Chelsea Darrow and Jamie Stocks were awesome from start to finish. Professional; honest; knowledgeable and direct. More
Excellent Experience - Chase Winters We worked with Chase Winters. He was excellent to deal with. He was very honest and helped us to find the right Toyota Sienna option for us. He even We worked with Chase Winters. He was excellent to deal with. He was very honest and helped us to find the right Toyota Sienna option for us. He even sent a video before our second visit which pointed out options that we didn't realize we had on our current 2015 Rav4! We will come back to Lou Fusz for our next car. More
Another Great experience. Lou Fusz automotive group and their sales team did it again. My wife and I have been dealing with car salesmen and sales managers for the last 3 month Lou Fusz automotive group and their sales team did it again. My wife and I have been dealing with car salesmen and sales managers for the last 3 months and even though we asked again and again for the out the door price, there was always a "hidden fee" or "after market add on" that would cost us extra and wasn't included in the price. We walked away from everyone of those deals frustrated and wondering why these sales teams weren't trying to make a sale. We stopped in Lou Fusz on a whim after heading out to lunch after another deal that went south. We walked onto the lot and saw a 2014 C Class and that is when Gene came out to ask us if we needed help. Gene Gardner made our experience a great one. He was helpful, friendly and easy to deal with. We took the car for a test drive. We made an offer on an out the door price, Gene went and asked the sales manager. They came back with a counter that fell right into the range we were looking at and we were finally done. We have purchased 3 of our last 3 cars from the Lou Fusz automotive group and have had great experieneces with each and every purchase from our 2002 Kia Sedona when they came out, to the Fiat 500L the wife just purchased from Fiat Metro East. The sales teams are exceptional and do a great job and make you feel like they want your business and they aren't just looking at you like a number to make their monthly quota. Thanks again to Gene Gardner and the Lou Fusz team for making our experience a great one. More
Excellent Experience Our entire experience dealing with Lou Fusz and our sales person, Eric Gustafson, was excellent. He is so knowledgeable about the cars, answered ever Our entire experience dealing with Lou Fusz and our sales person, Eric Gustafson, was excellent. He is so knowledgeable about the cars, answered every question we had, explained all the car features and even showed us how to work some of the new technology we had never used before. He made sure we found the exact car we wanted, with the features that were important to us. He explained how leasing a car worked, again answering all our questions and clearing up our misconceptions about leasing. We now have a gorgeous 2016 Camry SE and leasing it was a totally positive experience. Thanks so much Eric. We'll certainly recommend you and Lou Fuse to our friends and family. Cathy and Dennis C More
Excellent! Knowledgeable friendly helpful rep, B Williams BRian Williams is an asset to Lou Fusz Toyota. Words to describe my experience with Brian and to a point with Nathan: patient, dedicated to his cust BRian Williams is an asset to Lou Fusz Toyota. Words to describe my experience with Brian and to a point with Nathan: patient, dedicated to his customers, knowledgeable, friendly, very informative. I appreciated the time Brian took to go over all the options of my car after the purchase. Great to work with him! More