
Lou Fusz Toyota
St Louis, MO
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No haggle car shopping,what a great idea! Eric Gustafson was the first salesman to approach my wife and I and it was lucky for us.He was very informative and also willing to understand our nee Eric Gustafson was the first salesman to approach my wife and I and it was lucky for us.He was very informative and also willing to understand our needs.I explained that my Subaru Legacy had been totaled and I needed a new car now.He was willing to make a great deal on a 2016 Camry XSE and I love it.I was very upset that my Subaru had been wrecked but Lou Fusz made that pain go away,almost.They didn't do anything wrong,I just loved my Legacy. Thanks to everyone at Lou Fusz Toyota. Thanks again to Eric Gustafson. Steve K. More
Simple and straightforward...no gimmicks. Nothing but the best from Lou Fusz dealerships. This is the third car bought from Lou Fusz dealerships and our salesman Jim Donohue was awesome. Nothing but the best from Lou Fusz dealerships. This is the third car bought from Lou Fusz dealerships and our salesman Jim Donohue was awesome. More
Excellent Experience w/4Runner - 1st Time Toyota Buyer Right from the start my sales person Brandon Whitehead was genuinely interested in helping me find the 4Runner I wanted and provided detailed answers Right from the start my sales person Brandon Whitehead was genuinely interested in helping me find the 4Runner I wanted and provided detailed answers to the many questions I had. As an owner of 3 prior vehicles of a different manufacturer, I had a lot of questions. He checked incoming inventory and took the time to review each of the vehicle options with me. Upon delivery of the 4Runner, I couldn't be more pleased with the experience I had at Lou Fusz. More
Straightforward Dealership and Salesman We had not bought a car from a dealership in many years - bought from friends/Relations. I likened going to a Dealership or Used-Car Lot with being wo We had not bought a car from a dealership in many years - bought from friends/Relations. I likened going to a Dealership or Used-Car Lot with being worse than Root Canal surgery. However, after touring a few other dealerships and going on the recommendations of others, including our Mechanic, we are very happy about the transaction we had at Lou Fusz with Salesman Don Cole. Don did not try any 'tricks of the trade' or try and persuade us into buying something we are not happy with. He worked with us on the final costs and it was a very businesslike and smooth transaction. We had held on to one of our old vehicles for 16 years - we simply did not want to go through the former hassles of buying another one as there were none available from people we knew and trusted - however, we certainly will not be holding on to our second older vehicle for anything like that far past the sensible point, now that we are aware that buying a car is not the absolute ordeal it used to be. We will be back to Don Cole and Lou Fusz and, based on our experience, would recommend them very highly indeed. More
Great Buying Experience Our sales person, Joe Gustafson, was very easy to work with, professional, and knowledgeable. My husband found just the car he was looking for and Joe Our sales person, Joe Gustafson, was very easy to work with, professional, and knowledgeable. My husband found just the car he was looking for and Joe took care of the rest! We were also extremely impressed with Finance Manager, Travis Burch. He was a "straight shooter" and worked with us to get to the payment we wanted (including the extra protections). We never felt rushed or pressured in any way. It was altogether a great experience. More
Great Experience! I RARELY rate a company let alone rate an employee but this experience is worth my time! Bob Burns was great to work with! I had to carpool with m I RARELY rate a company let alone rate an employee but this experience is worth my time! Bob Burns was great to work with! I had to carpool with my friend the day I made my purchase, He went out of his way to follow me to their place of business and brought me back to the dealership. I was able to take the car for a few hours to try it out. When I returned with my 3 year old; he was extremely patient and kind...kept her busy with cartoons and balloons! I have bought several used cars from LF in the past but I must admit the best sales person by far has been Bob! More
Very good seller and very good saleman I already bought the new cars at Loufusz few times , once again we came back again on May/14/2016 . Mr Patrick Mc Lafferty and Mr Brian Williams gave I already bought the new cars at Loufusz few times , once again we came back again on May/14/2016 . Mr Patrick Mc Lafferty and Mr Brian Williams gave us a really fast transaction, save us a lot of times. Absolutely we will come back again to buy any Toyota . Thanks a lot for perfect customer services More
Easy transaction. No pressure. Each staff member was helpful in the buying and closing process; all were low-pressure, friendly and professional. Thanks for helping us find the righ Each staff member was helpful in the buying and closing process; all were low-pressure, friendly and professional. Thanks for helping us find the right car. More
Exceptional! Scott Christensen, our salesperson, was AWESOME to work with. He spent a great deal of time going over all the features with us, and showing us how to Scott Christensen, our salesperson, was AWESOME to work with. He spent a great deal of time going over all the features with us, and showing us how to work all of them. On a scale of 1 to 5, I would give Scott a 10. Your service department is excellent too, we always took our old Prius there for service. We LOVE our new Prius, but what's not to love!!! It's a beautiful car. More
Exceeds expectations Scott Christensen was a great salesperson. He exceeded all of my expectations thought the entire process. You sell a great product and have an excelle Scott Christensen was a great salesperson. He exceeded all of my expectations thought the entire process. You sell a great product and have an excellent team! You're really focused on customer service and it was a great experience. More