
Lou Fusz Toyota
St Louis, MO
Filter Reviews by Keyword
By Type
Showing 3,584 reviews
Good warm friendly service Jeff Lenz was the best. Kind, courteous and very helpful. Took time to answer all my questions and then some. No pressure just great service. I would Jeff Lenz was the best. Kind, courteous and very helpful. Took time to answer all my questions and then some. No pressure just great service. I would definitely recommend him to anyone that is thinking of buying. More
Easiest auto buying experience ever! Jeff Lenz gave us outstanding customer service. He even came in on his day off to finish our deal. We are beyond satisfied with our experience at Lou Jeff Lenz gave us outstanding customer service. He even came in on his day off to finish our deal. We are beyond satisfied with our experience at Lou Fusz Toyota and recommend them to anyone who is in the market for a new vehicle!! More
Outstanding Customer Service AMAZING customer service to the whole Lou Fusz staff. Especially to Scott Christensen he is very informative and helpful. THUMBS UP we will be back! AMAZING customer service to the whole Lou Fusz staff. Especially to Scott Christensen he is very informative and helpful. THUMBS UP we will be back! More
Excellent sales person 'Eric Gustafson" I bought my Toyota Prius here. I was new to the country and had no much experience driving in US. Eric was really patient and made me very comfortable I bought my Toyota Prius here. I was new to the country and had no much experience driving in US. Eric was really patient and made me very comfortable. Even after the car purchase he kept helping me with every problem I faced. A true sales person. He even drove to my house to help me with my car in the parking lot. I really appreciate all his help and support in all the procedures. Wish him the best!! Bhawana More
EASY CAR PURCHASE MY SALESPERSON GENE GARDNER WAS GREAT. HE IS NORMALLY WORKS PRE OWNED, BUT I ENDED UP BUYING NEW. HE WAS ACCOMMODATING AND NOT PUSHY. HE DID EXACTL MY SALESPERSON GENE GARDNER WAS GREAT. HE IS NORMALLY WORKS PRE OWNED, BUT I ENDED UP BUYING NEW. HE WAS ACCOMMODATING AND NOT PUSHY. HE DID EXACTLY WHAT WAS NEEDED. I WOULD RECOMMEND HIM TO ANYONE LOOKING TO BUY A CAR NEW OR USED. THE FINANCE DEPT WAS EXTREMELY HELPFUL AS WELL. GREAT DEALERSHIP. More
Easy car buying We worked with Patrick McLafferty and he made it a very easy process. He was informative, resourceful and helpful without being pushy. I would not h We worked with Patrick McLafferty and he made it a very easy process. He was informative, resourceful and helpful without being pushy. I would not hesitate to contact him if I have any questions even though the deal is done! More
Great Purchasing Experience Shane Roemer was great to work with. He made the buying experience very enjoyable, and was more than willing to work me regarding price & trade-in val Shane Roemer was great to work with. He made the buying experience very enjoyable, and was more than willing to work me regarding price & trade-in value. Look forward to the service after the sale. I have no doubt it will be top notch. More
Great experience at Lou Fusz's Toyota I'm so happy that I found my Toyota Highlander at Fusz's Toyota on Manchester. Shelby and James helped me with an appointment to get things started. T I'm so happy that I found my Toyota Highlander at Fusz's Toyota on Manchester. Shelby and James helped me with an appointment to get things started. Then I met Shane, and he was just awesome to work with. I was not looking forward to the whole experience, honestly. I'd kept my previous Highlander so long that the thought of going through the process was daunting to me. I was overwhelmed. I didn't feel out of touch with Shane. He was so nice and personable. My brother in law was with me, and after our initial visit and test drive, he told me how much he liked Shane and that I should stick with him. I'm so glad I did! He didn't rush me, and I appreciated that SO much. He gave me a fair price, answered my questions, texted and called me back, explained all the functions of the car. He even suggested places for lunch and helped us plug in an address on the gps system! When we accidentally called him while browsing the radio, he laughed and tried to help us find the Sinatra channel! The two young men who worked in insurance and warranty plans were also very efficient and courteous. I'm very pleased with every aspect of my car purchase! More
Great and easy We appreciate if car salesman and financial guy takes us seriously w/o trying to ignore what we really want. We got it! Thank you for following up on We appreciate if car salesman and financial guy takes us seriously w/o trying to ignore what we really want. We got it! Thank you for following up on our wishes. More
Excellent Jeff Lenz's customer service was outstanding! He was very patient to our needs. He was also very kind and accommodating to my family. This was the Jeff Lenz's customer service was outstanding! He was very patient to our needs. He was also very kind and accommodating to my family. This was the smoothest process of buying a car that I've ever had! More