
Lou Fusz Toyota
St Louis, MO
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excellent I was looking for a new Toyota Camry LE. I was enough fortune to have Ms. Schubert as my dealer. She is excellent. I got the best possible deal. Than I was looking for a new Toyota Camry LE. I was enough fortune to have Ms. Schubert as my dealer. She is excellent. I got the best possible deal. Thanks for this beautiful Christmas gift. More
Above and Beyond Service and Professionalism Initially, I contacted Fusz Toyota to price a set of wheels and tires for a used 4Runner, which I was nearly about to purchase from a different dealer Initially, I contacted Fusz Toyota to price a set of wheels and tires for a used 4Runner, which I was nearly about to purchase from a different dealer.....little did I know, it was the beginning of the most superior car buying experience I've ever had! Mark Jackson, in the parts department, displayed the utmost professionalism and his willingness to work with me on a quote for wheels and tires prompted me to shift gears on my vehicle search. Thinking to myself...."If Mark was so willing to work with me, I wonder what the sales team would do to meet my needs on a 4Runner?" I was set on finding the answer to this question, so I decided to drop by the Fusz dealer and see if the sales team could recreate this experience. Upon entering the dealership, Shane Roemer stepped forward to see what he could do for me. It didn't take long for me to realize that there was going to be no "pressure to buy" or "fake friendliness" involved with this exchange. Shane listened to my needs and we found a new 4Runner. Unfortunately, this particular vehicle was just out of my price range. Fear not though, the sales manager and Shane went out of their way to find a deal that was suitable and viable for my financial situation. After going back and forth for a couple hours, we were able to come to a deal and, as they say, the rest is history. In conclusion, let me mention that I rarely write reviews, nor have I ever been a repeat customer when it comes to purchasing a vehicle. Well, here I am writing a review for a dealer that went above and beyond the call of duty; I can't predict the future, but I will also admit that Lou Fusz very well could be my last stop as far as future vehicle purchases go. They will certainly be my first choice when it's time to retire the new Toyota 4Runner sitting in my garage. Much thanks to the Lou Fusz Toyota Scion team!! More
Hybrid Hylander purchase Shane was a terrific salesman for new car purchase. He had all of the right information without all of the pushiness! And, he was only one week on the Shane was a terrific salesman for new car purchase. He had all of the right information without all of the pushiness! And, he was only one week on the job and was already very knowledgeable about the car. What he didn't know he found out quickly. I loved the added touch of him filming the car and sending it to us the next day so we could look it over from our own home! More
Great Experience!! Great overall experience!! Mark Kleve was our salesman, and made the purchase easy, and combined that easy process with great customer service. I ha Great overall experience!! Mark Kleve was our salesman, and made the purchase easy, and combined that easy process with great customer service. I had been looking for a vehicle for serval months before finding a fair price at Lou Fusz. More
Great used car buying experience I was on the fence about whether I wanted a new car or used car or just wait another year or so. Jim Donahue and Jeff (from Used Cars) both worked wit I was on the fence about whether I wanted a new car or used car or just wait another year or so. Jim Donahue and Jeff (from Used Cars) both worked with me and were really patient. They were patient and helpful through multiple visits. They didn't pressure me, they gave me space, they let me take multiple test drives, and then they finally gave me a great deal! Love my new used highlander!!! More
Wonderful Purchase Experience I was hesitant to purchase from another dealer until I was greeted by my salesman Matt Ciuffa. Matt was the kindest, informative, and professional sa I was hesitant to purchase from another dealer until I was greeted by my salesman Matt Ciuffa. Matt was the kindest, informative, and professional salesperson that I could have when making a major purchase. I will send my family and friends to Lou Fusz in the future. Thank you!!! More
Excellent Service I was serviced by Nancy Schubert and she was truthful and honest during our negotiations. Nancy was very helpful in requesting and listening to my d I was serviced by Nancy Schubert and she was truthful and honest during our negotiations. Nancy was very helpful in requesting and listening to my desires and concerns during my car buying experience. More
"Just Looking" I searched for a Toyota Highlander on the internet, compared pricing and ended up at Lou Fusz. I was fortunate to meet Jeff Lenz, and drove off drivi I searched for a Toyota Highlander on the internet, compared pricing and ended up at Lou Fusz. I was fortunate to meet Jeff Lenz, and drove off driving the SUV of my dream! Jeff was very professional, down to earth and listened to my needs and wants. I will definitely recommend Jeff to my friends. Thanks Jeff for your time, I enjoyed the adventure! More
Helpful and Honest As a young female who knows absolutely nothing about cars, I was nervous about talking to car salesmen about purchasing a car. Although my experiences As a young female who knows absolutely nothing about cars, I was nervous about talking to car salesmen about purchasing a car. Although my experiences at other dealerships were not the best, my experience at Lou Fusz Toyota with Eric Gustafson was great! Eric helped me find the car I wanted, was very knowledgeable about cars, and offered honest advice. I now have my first car- and it's my dream car!! More
Scott Christensen Mr. Scott Christensen, with whom we dealt in buying our Toyota Prius, was most helpful. Working with him was a pleasant experience and my wife & I wou Mr. Scott Christensen, with whom we dealt in buying our Toyota Prius, was most helpful. Working with him was a pleasant experience and my wife & I would strongly recommend him. to our friends. Jim & Jul Poag More