
Lou Fusz Toyota
St Louis, MO
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Bought new Scion iA Everyone was very friendly and helpful buying my first car. Daniel helped me find a car with a manual transmission and stayed within my budget. Everyone was very friendly and helpful buying my first car. Daniel helped me find a car with a manual transmission and stayed within my budget. More
Very pleasant experience with Lou Fusz This is my second attempt looking for a replacement car within the last month. If I have known (I know, I know, hind sight is 20/20), I should have c This is my second attempt looking for a replacement car within the last month. If I have known (I know, I know, hind sight is 20/20), I should have come to Lou Fusz in the first place for a more pleasant and professional buying experience. Just to mention, Shane is a brilliant and professional person to work with. Most certainly will recommend him. More
Toyota Highlander Very good experience as we worked our way through all your teams that each had a part in our new purchase. Shane Roemer was our sales person and he di Very good experience as we worked our way through all your teams that each had a part in our new purchase. Shane Roemer was our sales person and he did a great job explaining everything to us. My only complaint is that they need restroom facilities at both ends of the building. Long way for an older person to walk. More
Making things right My daughter and I purchased a pre-owned 2011 Toyota Rav 4 last December (2014). Several months later, while my daughter was away at school, someone s My daughter and I purchased a pre-owned 2011 Toyota Rav 4 last December (2014). Several months later, while my daughter was away at school, someone scraped her bumper in a parking lot and then tried to remove their paint from her bumper. Afterward, the loosened paint was hanging from her bumper in large pieces. You could just pull the paint off - it looked really bad. I went back to the dealership and showed Jeff Strum, the manager, a piece of the paint along with pictures of what the bumper looked like. He agreed that it was not normal for the paint to be flaking off in such a manner and we made arrangements for my daughter to bring her car in to have it fixed when she came home for Thanksgiving break. We dropped the car off on a Monday morning and the car was ready by Wednesday. It looked beautiful! We were so pleased and happy that they stood behind their product and were willing to take that extra step to "make things right." Great customer service. Thank you. More
Excellent and Efficient While, I had done a great deal of research ahead of time, the staff at Lou Fusz Toyota made sure that all my questions were complete. The process was While, I had done a great deal of research ahead of time, the staff at Lou Fusz Toyota made sure that all my questions were complete. The process was both quick and enjoyable. My sales associate Daniel made me feel at ease and made sure I was comfortable throughout the car buying process. This is definitely a place I would visit in the future. More
My second Tundra from Lou Fusz This 2016 Tundra, which I just picked up yesterday, is my second purchase from Lou Fusz Toyota. Had I not been happy the last time with my purchase This 2016 Tundra, which I just picked up yesterday, is my second purchase from Lou Fusz Toyota. Had I not been happy the last time with my purchase and following service by Mike Wolz I would not of gone back this time. I walked in pretty much knowing what I wanted and what I was going to pay. Patrick McLafferty understood and it was quick and painless. He did not have in stock what I needed but found exactly what I was looking for. His communications on the building of my truck and it's arrival kept me informed every step of the way. Travis Burch sold me the extras that fit my needs and I look forward to enjoying my new Tundra which I am now headed out to wax!!! Of special mention is the fact that when my old vehicle was being valued it was noticed that there was a stack of raffle tickets, supporting a Veterans group I support, on my console and when I left the dealership they were all purchased by dealership personnel. More
Excellent, honest service Bob Burns was extremely helpful, patient, and friendly while I was starting my shopping experience. When I was ready to begin to making a deal on a ca Bob Burns was extremely helpful, patient, and friendly while I was starting my shopping experience. When I was ready to begin to making a deal on a car, Bob & Jeff Strum walked me through their no haggle pricing strategy- Jeff even sat with me at Bob's desk to avoid the back-&-forth cliche of dealerships. Bill Miller didn't work with me on the finance paperwork- he worked *for* me on it. Bill helped put together a finance & coverage plan that makes me feel secure with my investment. It was a great experience, and will definitely be recommending this team! More
Great Sales Crew I traded in my Rav4 2013 model for a 2016 Rav4 and am very excited. Shane Roemer is a fantastic salesman to work with and helped me find what I was l I traded in my Rav4 2013 model for a 2016 Rav4 and am very excited. Shane Roemer is a fantastic salesman to work with and helped me find what I was looking for. Love the knowledge of Shane and the undecided attention I received. Plus, the incentive program they have at Lou Fusz is really unique. Thank you, Shane. More
Great experience I had a great experience purchasing a pre-owned vehicle at Lou Fusz Toyota Scion. Matt Ciuffa did a great job getting me what I was looking for. I had a great experience purchasing a pre-owned vehicle at Lou Fusz Toyota Scion. Matt Ciuffa did a great job getting me what I was looking for. More
New car Eric Gustafson helped me purchase my new car. He was very knowledgeable and helpful of the whole process. I couldn't think of a better place then Lou Eric Gustafson helped me purchase my new car. He was very knowledgeable and helpful of the whole process. I couldn't think of a better place then Lou Fusz to purchase my car. Thanks! More