
Lou Fusz Toyota
St Louis, MO
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Helpful service Daniel Burrow was helpful and not the least pushy (a common fault of car sales people) from the time I called for an appointment until I drove out the Daniel Burrow was helpful and not the least pushy (a common fault of car sales people) from the time I called for an appointment until I drove out the door. Daniel cleared my other car and placed belongings where they had been before. Thanks! More
Smooth car buying experience Patrick Mclafferty and the team at Lou Fusz Toyota made my car buying experience a breeze. They worked quickly to find the exact car that I wanted, a Patrick Mclafferty and the team at Lou Fusz Toyota made my car buying experience a breeze. They worked quickly to find the exact car that I wanted, answered all of my questions, and were quick to respond to calls and emails. This is a friendly, no pressure dealership. I would recommend them to anyone shopping for a new car. More
Brandon's Excellent Tech Help I received delivery of a new 2015 Camry in May. Brandon was not my salesperson but I am writing to let you know what extraordinary technological help I received delivery of a new 2015 Camry in May. Brandon was not my salesperson but I am writing to let you know what extraordinary technological help I have received from him since getting my Camry. I am a 72 year old senior and the technology on the Camry creates real challenges for me. I have multiple graduate degrees but none in the area of technology. So, while I am not stupid, I have not grown up with technology and have learned most of what I now know in the past 10-15 years. My last Camry was 15 years old and had none of the technological features now common on new cars. I have had to meet with Brandon Whitehead on several occasions because I found the owner manuals confusing or I couldn’t remember all I was told at the time I picked up the car. Brandon has been exceptionally patient in helping me. He has gone over some things 2-3 times but has never been condescending or made me feel stupid. He has been consistently courteous and eager to be helpful. He puts me at ease with his sense of humor and his understanding that technology can be overwhelming for some folks. He explains things clearly and seems to intuitively know the basis of my confusion; he is an excellent teacher. Brandon Whitehead is the primary reason I would recommend Lou Fusz to potential car buyer friends. Should I need to buy another car, I will certainly hope that Brandon is available to be my salesperson. More
Superior service and attention during the sales process Our sales consultant was Jim Donohue; we had been discussing a new RAV 4 since March 2015. We finally made our decisions in December and he was very h Our sales consultant was Jim Donohue; we had been discussing a new RAV 4 since March 2015. We finally made our decisions in December and he was very helpful in guiding us through the sales process, He then took time to show us the features of the new car and introduced us to several other people at the dealership. The day of the sale was his usual day off work; but he made the trip to the dealership to assist us in concluding the sale and taking possession of the new car. The RAV 4 is the fourth new car we have purchased at Lou Fusz; I trust the service department to service the car according to the maintenance schedule. I continue to be very pleased to work with Lou Fusz and would recommend this dealer to anyone. More
Fast, friendly and easy Mark Kleve was a joy to work with and I look forward to recommending him in the future. He had clear answers to each of my questions and took care of Mark Kleve was a joy to work with and I look forward to recommending him in the future. He had clear answers to each of my questions and took care of me like family. More
Top notch experience start to finish for a nervous buyer Our salesperson Nancy Schubert was accommodating and patient with this emotional mom pregnant with her second child and nervous about making a $25000 Our salesperson Nancy Schubert was accommodating and patient with this emotional mom pregnant with her second child and nervous about making a $25000 purchase to replace her beloved 15-year-old kaput corolla. She pulled numerous cars for my husband and I to test drive and compare side by side, and was always available for our questions. She was easy to get ahold of via text and email and responded promptly to all our inquiries (even responding to an email sent within the hour on a Sunday night after 9pm!). Neither Nancy or Travis Burch, our finance manager, were pushy or deceptive at any step of our purchase, and we never felt like we were getting the old car dealership tricks- last minute added costs, good cop/bad cop on pricing, or a bait and switch- like we have experienced at other dealerships. The entire experience was straightforward and comfortable from start to finish and I love my new RAV4. More
Good place to get a car Our salesman Daniel Burrow sure made us feel welcome to the car lot, very nice person,he treated us very good, and he got us a good deal on the Prius Our salesman Daniel Burrow sure made us feel welcome to the car lot, very nice person,he treated us very good, and he got us a good deal on the Prius 5,from now on this will be our salesman for any future cars, also we will recommend others to Daniel Burrow for there cars. Thank you Paul Gruenenfelder More
New Car Purchase Had a great experience purchasing a new car. Everyone is friendly and helpful. I recommend Lou Fusz Toyota for your next car purchase. I love the new Had a great experience purchasing a new car. Everyone is friendly and helpful. I recommend Lou Fusz Toyota for your next car purchase. I love the new Rav4 we bought. Shane Roemer was an excellent salesperson. More
Great experience! The entire staff was great to work with. Make the experience as pleasant as possible. Bob Burns went above and beyond to make sure we were happy and w The entire staff was great to work with. Make the experience as pleasant as possible. Bob Burns went above and beyond to make sure we were happy and well taken care off. Super guy!!:) More
Scion used car Looking for a quality used vehicle for my son to take to college. Stopped in at Lou Fusz Toyota based upon seeing several possible vehicles on their Looking for a quality used vehicle for my son to take to college. Stopped in at Lou Fusz Toyota based upon seeing several possible vehicles on their website. My son and I were greeted by salesman Mark Kleve, I explained our situation and Mark was extremely easy to work with. After selecting a 2012 Scion to test drive, Mark put no pressure on us to make a decision, but we were very interested in this vehicle and were able to close the deal this same evening. I am very pleased with the vehicle and great service. I also have the peace of mind because a very comprehensive warranty came with the vehicle that last several years. More