Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Toyota
St Louis, MO
3,586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,586 reviews
September 22, 2015
very efficient Nicely handled by their entire staff. Nancy Schubert was my sales person and did a great job. Very happy with my new Highlander. The entire process Nicely handled by their entire staff. Nancy Schubert was my sales person and did a great job. Very happy with my new Highlander. The entire process was seamless and efficient. More
by mcbn
Employees Worked With
Nancy Schubert, Bill McKeown
September 18, 2015
Organized, understanding, listened to my needs and concerns Jim Donohue was an excellent representative for Lou Fusz Toyota. He conducted himself in a professional manner, was warm and friendly to my wife and Jim Donohue was an excellent representative for Lou Fusz Toyota. He conducted himself in a professional manner, was warm and friendly to my wife and I, and took time with our questions and concerns. More
by James Sinner
Employees Worked With
Jim Donohue
September 18, 2015
Nancy Schubert is great to work with!! Nancy Schubert made us feel welcome and understood. We were in previously and didn't enjoy the experience. She made the sale happen. She went over all Nancy Schubert made us feel welcome and understood. We were in previously and didn't enjoy the experience. She made the sale happen. She went over all of our options and when we decided on a car, she went over all of the options to be sure we knew how everything worked. She was wonderful!! More
by autobuyer
Employees Worked With
Nancy Schubert
September 17, 2015
Very helpful My salesperson, Nancy Schubert, was very helpful. She helped me chose the right car for my needs. Then she spent time instructing me on how to use all My salesperson, Nancy Schubert, was very helpful. She helped me chose the right car for my needs. Then she spent time instructing me on how to use all the features. I did not feel like I was under any pressure to buy More
by Firsttimepriusowner
Employees Worked With
Nancy Schubert
September 11, 2015
We were treated like family This is the second car that we have bought from Lou Fusz Toyota. Our top notch experience the first time brought us back yet again. We were not disa This is the second car that we have bought from Lou Fusz Toyota. Our top notch experience the first time brought us back yet again. We were not disappointed with our service the second time around! Jeff, and everyone we encountered, treated us like family, and we left feeling great about our purchase and loving our "new" car. These guys are terrific. More
by beccabootiful
Employees Worked With
Jeff Lenz
September 08, 2015
An Easy Buying Experience My salesperson, Jim Donohue, provided a no-pressure buying experience with virtually no hassle. We were able to narrow my choice down to one of severa My salesperson, Jim Donohue, provided a no-pressure buying experience with virtually no hassle. We were able to narrow my choice down to one of several cars and then negotiated a fair price, without any of the usual drama. This is a longstanding St. Louis Toyota dealership whereI've had good experiences in both the service department and showroom. More
by MM320
Employees Worked With
Jim Donohue
September 05, 2015
Love my highlander Was treated like family the second we got on their lot. There was no pressure or in your face sales pitches. Sales people were extremely knowledgable Was treated like family the second we got on their lot. There was no pressure or in your face sales pitches. Sales people were extremely knowledgable on their vehicle information and helpful. Would HIGHLY RECOMMEND TO ANYONE!!!!!!! More
by Kw15
Employees Worked With
Scott Gryzmala, Nathan Pitchford, Eric Gustafson, Chuck Church
September 02, 2015
Got the Car I Wanted! Had a very good experience with Jim Donohue. He answered all our questions and gave us a great deal on a 2016 Camry. Would definitely recommend this Had a very good experience with Jim Donohue. He answered all our questions and gave us a great deal on a 2016 Camry. Would definitely recommend this dealership and Jim for your next new car. More
by patriotic6
Employees Worked With
Jim Donohue
August 26, 2015
Love my Acadia Great experience from the start to the end of our purchase. We live 5 hours away so we were putting a lot of trust and faith in the Lou Fusz team. Gre Great experience from the start to the end of our purchase. We live 5 hours away so we were putting a lot of trust and faith in the Lou Fusz team. Great communication through text, phone calls, and emails. Vehicle was everything in person as was described in communication and pictures. Would definitely recommend purchasing your next vehicle with them. A special Thank You to Nathan Pitchford and his team. More
by Neeter
Employees Worked With
Matt Ciuffa, Nathan Pitchford
August 22, 2015
Good experience in purchasign a car from Lou Futz Found what I was looking for on their website along with pricing, then called for an appointment with Jim Donohue, Jim showed me the car then went ov Found what I was looking for on their website along with pricing, then called for an appointment with Jim Donohue, Jim showed me the car then went over the pricing and services offered by Lou Futz. The pricing, two year Care Service package and the Engines Forever coverage convinced me to purchase a 2015 Toyota Camry XSE. Jim was a pleasure to work with, no high pressure selling, just good customer service. More
by Satisfied Customer
Employees Worked With
Jim Donohue
