
Lou Fusz Toyota
St Louis, MO
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Purchase of a new car. Norman Drove all the way from Rolla to purchase a new RAV4. We were lucky to get Todd Sterling as our Sales Consultant. He provided the kind of ind Norman Drove all the way from Rolla to purchase a new RAV4. We were lucky to get Todd Sterling as our Sales Consultant. He provided the kind of individualized service and assistance that is normally expected but rarely received. After a small hitch in the process, Todd got the problem resolved and within a matter of minutes we were back on track and got the deal agreed upon and finalized. Todd Sterling is the epitome of what a Sales Consultant should be. Thank you Todd and rest assured if we decide to buy another automobile we will come see you and we will recommend you to anyone else that know. A definite asset to any new car dealership. Although not listed below, an additional Thank You goes to Sarah Monroy. Your assistance was also appreciated in the process of our new car buying experience. More
Service Beyond Expectations! I just want to say thank you for the great people you have at your Toyota pre -owned location. I have 2 daughters and they both needed cars within 3 w I just want to say thank you for the great people you have at your Toyota pre -owned location. I have 2 daughters and they both needed cars within 3 weeks of each other. Both of them purchased Toyota Corolla's from Mark Kleve and financed their cars through Tracy Floyd. What an experience! Mark Kleve was awesome! I can't put into words that would do justice to his willingness to help find the perfect car's for my daughters. NO PRESSURE sales and his knowledge of the vehicles all adds up to a very enjoyable experience. Once we finished with Mark, we were sent to financing. Tracy Floyd was exceptionally nice and NO PRESSURE. She explained all of the options that were available in detail and was extremely helpful in selecting the best options to fit my daughter's budgets. We left the dealership extremely happy! Again, Thank you for the exceptional buying experience. We will be back the next time we need a vehicle and I will tell everyone that is looking to buy a vehicle if you want a NO PRESSURE enjoyable experience when buying a vehicle, go to Lou Fusz Toyota Pre-owned Division! "Service Beyond Expectations" Sincerely, Rick Babb More
Rav4 Rocks!!!!!! This was my first Lou Fusz experience!! I was in the market for a new Rav4 and my situation was a little tricky but Eric Gustafson got the deal done! This was my first Lou Fusz experience!! I was in the market for a new Rav4 and my situation was a little tricky but Eric Gustafson got the deal done! he was able to answer all my questions and get me where I needed to be! I walked away with a big smile on my face and a new car, that I know will last me a looooooooong time!!!!!!!!! Thanks Eric!!! and Nathan and I can forgot Bill!! More
Quick and painless After a frustrating day of looking at cars in the St. Charles area last Saturday, I finally decided to text Todd Sterling, my former boss at a previou After a frustrating day of looking at cars in the St. Charles area last Saturday, I finally decided to text Todd Sterling, my former boss at a previous company we both used to work at. My big mistake of the day was not calling him first, but it never really occurred to us that we could even consider getting into a Toyota, as we had a different budget in mind. A 2011 Camry with low miles caught our attention and we test drove it, quickly came to a price (Todd's doing), got approved for financing, and had in principle come to a deal. The only thing that held us up from concluding the deal that night was us wanting to get approval from our credit union for financing as we were hoping for a lower interest rate. Approval was granted the following Monday and Todd came in on his day off to see the deal through to the end. Our experience with both Todd Sterling and Tracy Floyd was easy, stress free, and frankly humorous and gregarious. If Todd is still in the business when it comes time for us to get a new car, he will be my first and only call I will ever make. To Todd Sterling, I owe you a big thank you. May you have a great and prosperous year. More
3rd time buyer This is my third car from Lou Fusz,excellent experience! Appreciated my saleman,Joe Fuson,his salesmanship and also Bill McKeown in finance in work This is my third car from Lou Fusz,excellent experience! Appreciated my saleman,Joe Fuson,his salesmanship and also Bill McKeown in finance in working the numbers. Thanks folks! Michael P. More
Returning Buyers - and see no reason to go anywhere else Nancy did an excellent job. Straightforward, no pressure, these are the facts and the numbers. Very knowledgeable, and we got a fair deal. We'll go Nancy did an excellent job. Straightforward, no pressure, these are the facts and the numbers. Very knowledgeable, and we got a fair deal. We'll go back to Lou Fusz again. More
Great buying experience , wonderful customer service. Chrissy and Tom made the overall experience of buying a car what it should be, hassle free and comforting. Thank you , wonderful customer service. Chrissy and Tom made the overall experience of buying a car what it should be, hassle free and comforting. Thank you Clint and Brooke More
Best car buying experience!! Chrissy Davis was the greatest. She was very patient, she answered all our questions and complied with all our request. She was very knowledgeable and Chrissy Davis was the greatest. She was very patient, she answered all our questions and complied with all our request. She was very knowledgeable and she helped us make an informed decision. We were able to make a deal with no pressure, no hassle, and no haggle. We shopped all the Toyota dealers in St. Louis and we got the best deal at Lou Fusz. Again Chrissy was great to work with and she was a lot of fun. Go to Lou Fusz for your Toyota. More
Buying Experience Joe Fuson was very professional. The price was fair and it was refreshing to have a sales associate that wasn't pushy. I give the group 5 our of 5. Joe Fuson was very professional. The price was fair and it was refreshing to have a sales associate that wasn't pushy. I give the group 5 our of 5. More
Excellent deal, very easy and fast. This was my first experience in buying a new car and it was a great one. Kris made everything very easy and wasted no time. I think we made it clear This was my first experience in buying a new car and it was a great one. Kris made everything very easy and wasted no time. I think we made it clear we were ready to buy a vehicle, Kris recognized that and was willing to work with us, thus making the negotiations painless. I would most definitely recommend Kris to my friends who are looking to buy a vehicle. Bill was also very helpful on the financial side of the process. Overall, the whole experience was a very positive one and the team that was helping us was tremendous. More