Lou Fusz Toyota

I really like working with a consistent Service Advisor. Scot Gryzmala is someone I trust to recommend what needs to be done to my vehicle to keep it safe to drive as well as on the road for thousands more Scot Gryzmala is someone I trust to recommend what needs to be done to my vehicle to keep it safe to drive as well as on the road for thousands more miles. I've been going to Lou Fusz Toyota and using their service department since I purchased my first Toyota in 1989 and I think I've been working with Scott almost from the beginning. Thanks for doing a great job - it keeps me coming back. More

Scott Gryzmala is a wonderful service advisor. He always explains what is wrong very clearly. He tells you what needs to be done, and what can wait until the next time. He gets the ar right in, and they f explains what is wrong very clearly. He tells you what needs to be done, and what can wait until the next time. He gets the ar right in, and they finish it on time. They also honor all coupons. Robert Prywitch More

We'd seen a couple of cars online, went to see them and arrange a test drive of one car the following morning. The car was ready to go, warmed up - thoughtful on such a cold and wet day. Our test drive and arrange a test drive of one car the following morning. The car was ready to go, warmed up - thoughtful on such a cold and wet day. Our test drive did not confirm all our issues and Lou Fusz staff let us drive home and check out trunk capacity. We found the car would be too small, therefore unsuitable. Tara arranged for us to test drive our second car immediately. When we decided on the car we headed off to other appointments and when we returned everything was ready for us - freshly cleaned, fueled and other than finalizing paperwork we were ready to go. We received a follow up call two days later to check everything was OK and were given a reminder to get in touch if we needed help with anything. So far we are very happy with the car. More

I needed to buy an affordable car quickly for my son who was away at college. Todd Sterling was an amazing salesman who worked with me by making my purchase as easy as possible. We stopped by the dealership was away at college. Todd Sterling was an amazing salesman who worked with me by making my purchase as easy as possible. We stopped by the dealership late Saturday afternoon and he made the whole process of buying a car effortless and quick.His patience and understanding of my financial situation went beyond my expectations. I will definitely recommend Todd and Lou Fusz dealership to all my friends and family! Thanks Todd More

Very upsetting/disappointed experience when car shopping should be fun - an upgrade to our new family car. I went and test drove the vehicle on a weekday. The car was fine, honestly it was not my dream car should be fun - an upgrade to our new family car. I went and test drove the vehicle on a weekday. The car was fine, honestly it was not my dream car or anything but the price seemed to be reasonable and as a full time mom, I really didn't have much time to look around, so we decided to make a deal on the following Sat. I got confirmation from the salesman that the car was still available on the following Friday and again on Saturday morning before we left the house. I explained to the salesman that I lived far away from the dealership and I had to drag along my 2 year old toddler. He seemed understanding and ensured that he would give me a call if the car was sold before I got there. I went over there on Sat morning, put away other weekend plans, excited and brought all the associated paperwork with us. When we got there, he was not available! We waited and waited in the waiting area. When I finally went to the front desk and asked again, another salesman said the car that I was asking was sold the day before! Then, our salesman showed up 10-15 mins later after that and tried to sell me another more expensive car! We wasted a whole Saturday morning! I am not filing this complaint because the car was sold. It's completely understandable. You snooze, you lose. It's a fair game. BUT we were supposed to be told if that happened before we went over there. I CALLED, EMAILED multiple times! Right before we drove there. The salesman should have the honesty to check and tell us that the car the sold the day before, instead of just sending us there. Especially when they knew we had a long drive there with a small child. It ruined the mood of the whole weekend for me. I will never go back there. No matter how good the deal is. There is no family value there. Now, I don't even want a Toyota. More

Jimmy Conaway made the purchase process easy and low-key. He has done a great job educating me about the features of my new Camry after the sale.I definitely recommend Jimmy to anyone looking for a pleasant He has done a great job educating me about the features of my new Camry after the sale.I definitely recommend Jimmy to anyone looking for a pleasant car-buying experience. More

I have never bought a car at Lou Fusz before, but after working with everyone there to purchase my car I plan to use them from now on. They made the process easy and painless. I worked with Dan Bozzay when working with everyone there to purchase my car I plan to use them from now on. They made the process easy and painless. I worked with Dan Bozzay when I purchased my Prius. Unlike most car salesman he didn't pressure me, didn't hound me for my information, or any other tactic that turns me off from wanting to deal with someone. He was helpful every step of the way, knew about the car (which surprisingly a lot of car salesman don't ), answered all my questions, and made sure I knew before and after I bought my car that he was there in case I needed any help or had any questions. If you are thinking about buying a car I would highly recommend working with Dan Bozzay and Lou Fusz. More

We came in to checkout a couple of used Prii. Tara stepped right out to greet us. She was quick to get the info we were looking for regarding the car we were checking out in the lot. As the computer stepped right out to greet us. She was quick to get the info we were looking for regarding the car we were checking out in the lot. As the computers were working a little slow inside she set us up for some test drives while we were waiting for the carfax on the computer. She was patient as we discussed different features of the car. We wanted to check out another vehicle that was not on the lot we were in at the time. Tara was quick to pop over to the other lot, get it, and bring it over for us to see. Since the second car was very new to their dealership it was still in processing to get safety inspected to allow test drives. Although the car wasn't ready for a test drive Tara was kind enough get it for us to check out without driving it. More

He was the best sales man' that i have ever had to deal with, He was like a great friend that would go out of his way to help you. with, He was like a great friend that would go out of his way to help you. More

I'm in the market for a used car and ended up at Lou Fusz Toyota. They are so friendly and helpful there and have helped to make my car search a smooth process! I'm especially impressed with the salesman I'v Toyota. They are so friendly and helpful there and have helped to make my car search a smooth process! I'm especially impressed with the salesman I've been working with, Mark Kleve. He's very polite and completely knowledgeable without being pushy at all. I haven't felt pressured and that's very important to me. I would absolutely recommend Mark Kleve and Lou Fusz Toyota to anyone in the market for a car and great customer service! More