
Lou Fusz Toyota
St Louis, MO
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What can I say ?? John took great care of us and I would What can I say ?? John took great care of us and I would send my friends and family to this dealership (even though we live over 100 miles away) . What can I say ?? John took great care of us and I would send my friends and family to this dealership (even though we live over 100 miles away) . John (AKA Captain America) took time out from making movies , ridding the world of evil and being a supportive member of his brothers entourage and off season training partner (Quarterback mark sanchez of the world famous NY Jets)to help us with our purchase of a new 2012 sienna mini van. He even took the time to followed up after the sale . We are very happy with the van and we will be back when the time comes for our next Toyota. More
This is the 6th Toyota that we've purchased at Lou Fusz Toyota. We take all of our cars there for service. We have been very pleased over the years. The sales process has been painless. We love our Toy Toyota. We take all of our cars there for service. We have been very pleased over the years. The sales process has been painless. We love our Toyotas! More
My husband and I visited your dealerhip to look for a new Camry. Albert Koesterer greeted us on the parking lot immediately. He answered our questions and took us for a test drive. His knowledge and friendly Camry. Albert Koesterer greeted us on the parking lot immediately. He answered our questions and took us for a test drive. His knowledge and friendly non-pressure approach is actually what brought us back to Lou Fusz the second time. Albert was then assisting another customer. Instead of having us wait, he inrtoduced us to John Sanchez. After talking with John for a few minutes, he found the exact car we had been looking for, a 2012 Camry demo. He also answered our questions and stayed with us through the process of buying the car. Camry's do sell themselves, but your salesmen sold us on Lou Fusz dealership. More
My wife and I are researching new cars and we had the opportunity to learn about what Toyota has to offer from Mrs. Mullen. She was very friendly and not over the top like we typically have experienced i opportunity to learn about what Toyota has to offer from Mrs. Mullen. She was very friendly and not over the top like we typically have experienced in our quest to find what fits us. My wife tends to lean towards the flashier bigger vehicles, while I tend to lean towards the more fuel efficient models. Elizabeth pointed out the better qualities of what we both like and in a very diplomatic way helped us settle our debate and we have not purchased it yet but we are very much interested in a Highlander hybrid. I have to say as much as I liked the Highlander, I liked the salespersons approach based on facts vs. just the same old sales pitch. I will buy from Lou Fusz Toyota not only for the product, but for the excellent customer service. I can only hope the rest of my experience will match the way it started! Thank you! More
Been taking my Camry to Lou Fusz Toyota for years and they've kept my car in top running condition. I've found them to be the friendliest and most thorough in the area. I always enjoy talking to Matt a they've kept my car in top running condition. I've found them to be the friendliest and most thorough in the area. I always enjoy talking to Matt about sports when I'm there. Although he's usually real busy he always takes a minute to chat with me. He always remembers my name and it's like we picked up the conversation right where we left off. I only mention this because if you can understand the efforts they put into being friendly with each individual person, when thousands of people come through that place each month, then you can imagine how thorough their work is in the garage. More
I recently purchased a 2012 Toyota Prius from Lou Fusz. The salesman was Albert Koesterer. Albert treated my wife and I professionally, respectfully and was very knowledgeable about the vehicle. Albert too The salesman was Albert Koesterer. Albert treated my wife and I professionally, respectfully and was very knowledgeable about the vehicle. Albert took the time to explain the features from inside and out. We test drove the vehicle and Albert also assisted in testing out some of the features with the new Toyota entune system. Albert never made us feel pressured into purchasing a vehicle. When we submitted the information for our trade-in and offer on the vehicle, Albert worked for us to get the best deal we could. I would highly recommend using Lou Fusz to anyone and especially Albert Koesterer. Also the finance department was outstanding. The took the time to explain all the various maintenance packges, and again I never felt pressure to purchase any. Also they worked for me to get me the best rate possible! More
Me and my wife went for a Toyota Car purchase in St.Louis.We choose Lou Fuse mainly because of the friendly and courteous talk by the sales person,James Donohue.We had an excellent deal.We were intr St.Louis.We choose Lou Fuse mainly because of the friendly and courteous talk by the sales person,James Donohue.We had an excellent deal.We were introduced to everyone there including the service department where we may have to go in future.Every one was exceptionally very good.Jim was exceptional very good in answering our e mails immediately,whether it is in the evening or Sunday.I have never seen a salesperson responding like this.E ven though we had pretty much the same deal with three different dealers in St.louis,we choose Lou fuse mainly because of the initial conversation we had with Jim.He excelled all sales persons from the other dealerships we delt with.So in short our rating for Jim is: A FIVE STAR. and the rating of the dealership is also A Five Star. Viswanathan Subbaratnam More
My review is don't ask for Linda Taylor as your sales person. Im obviously shoping for a new car & I understand my credit may be bumpy but jeees im still able to qualify.To me she didn't even posses the person. Im obviously shoping for a new car & I understand my credit may be bumpy but jeees im still able to qualify.To me she didn't even posses the basic skills needed in order to provide a new car shopper with a great buying experience from start to finish. There was no timely knowledgable service when it came to calling me back to update me!!!! During my hole bad experience I had even left a deposit to secure the car until further notice. I finally had enough bad service I decided to go elsewhere to purchase. It even took an hour & a half to get back my deposit.....WOW by far thee worst car shopping experience:( More
Jim was a very knowledgable salesman and was persistent with his follow up without being annoying. He helped me find the car I was looking for and gave me a good price on my trade in. with his follow up without being annoying. He helped me find the car I was looking for and gave me a good price on my trade in. More
James Donohue was an outstanding salesman! He was patient while he got keys for several different vehicles we looked at today; he was very professional, and understanding while negotiating the price on our n while he got keys for several different vehicles we looked at today; he was very professional, and understanding while negotiating the price on our new van! Highly recommended Toyota dealer and exceptional salesman! More