
Lou Fusz Toyota
St Louis, MO
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Absolute unbelievable experience - from sales (Steve) to finance, the entire process of getting me into a 2010 Toyota Corolla was enjoyable and hassle-free. No hidden fees, no hidden sales pitches. These gu finance, the entire process of getting me into a 2010 Toyota Corolla was enjoyable and hassle-free. No hidden fees, no hidden sales pitches. These guys are very friendly and straight shooters. I started working with Steve and let him know exactly the car (Corolla) I was looking for as well as the style. After speaking with him, he was able to give me a great deal while offering Lou Fusz's lifetime powertrain warranty! The finance department was also unbelievable including quick and hassle free. The fact I did not choose to go with extra warranty policy was not a 10 minute hassle of explaining to me why I should. Thank you so much - you have me as a lifetime customer! More
Jim Donahue (with the support of Larry Zeid) worked tirelessly to get the new Land Cruiser for me at the right price and in a timely fashion. Even though I do not like to wheel and deal on pricing, Jim tirelessly to get the new Land Cruiser for me at the right price and in a timely fashion. Even though I do not like to wheel and deal on pricing, Jim made it relatively painless and I drove away with a very big smile on my face. My trade-in was a 2004 Land Cruiser with over 283,000 miles. This is the reason I chose to get another Land Cruiser. I would recommend these men and the dealership to anyone anytime. More
I visited several Toyota dealers in the area. I wanted to trade in my 2003 Tacoma with only 32,000 miles on it. Not because I didn't like it or there was anything wrong with it, but I wanted a bigger/saf to trade in my 2003 Tacoma with only 32,000 miles on it. Not because I didn't like it or there was anything wrong with it, but I wanted a bigger/safer vehicle. Steve was the only one to give me a fair price for my Tacoma as well as a very good discount on the new Tundra. Also, he had to look all over the country for a specific color and setup/accessories. More
Jim worked very hard to get me the best possible trade-in. He very kindly transferred all items from the trade in model to the new car. The deal was completed without hassle. Should I have an occ trade-in. He very kindly transferred all items from the trade in model to the new car. The deal was completed without hassle. Should I have an occasion to purchase a new card in the future, I will choose Fusz. More
I had a great experience at Lou Fusz Toyota. As a first time car buyer, I found Jim to be very helpful in making my decision. After dealing with several salesman throughout my search, I found Jim to be the time car buyer, I found Jim to be very helpful in making my decision. After dealing with several salesman throughout my search, I found Jim to be the best. I appreciated how Jim did not pressure me in buying a certain car. He gave me the facts and details and allowed time for me to decide. He was great to deal with and I definitely recommend him! Thanks Lou Fusz Toyota and Jim for being so friendly and helpful! More
I found Jim to be very helpful in answers my questions, was willing to look for the car that I was interested in buying, explained a lot about- how the Hybrid works and how to get the best milage etc from was willing to look for the car that I was interested in buying, explained a lot about- how the Hybrid works and how to get the best milage etc from the vehicle. He was very courtious during my visits and phone calls. I strongly recomend Jim for getting your new Toyota at Lou Fusz. R. Hahn More
I went in via internet quote, so I did most of my own work upfront. Stacey was awesome; very friendly, helpful, informative and seemed interested in what I needed. Jim was fine. I asked a few question work upfront. Stacey was awesome; very friendly, helpful, informative and seemed interested in what I needed. Jim was fine. I asked a few questions via email that didn't get answered and I made the appointment to come see him, so I'd say he wasn't all that pro-active. He got the job done and he seems like a nice guy, but I would give him a 3.8/5 and I'd give Stacey a 5/5. Jim met my expectations and Stacey exceeded them. You (car dealers) have an interesting business. I think the reason that people are hesitant to deal with you directly is because they know instinctively that those clients who are the most confrontational with you wind up getting the best pricing, and those who give you the least resistance get the worst pricing. It certainly was true in my case. So in the end the deals still get done, but in most other retail businesses the dynamic is reversed. Individual salespeople probably know this and shield the customer as much as possible from this pricing-dance, but it sure doesn't get people like me fired up about giving more referrals. Anyway, I'm sure you're very successful and I think you all will do fine, but since you're asking for my opinion, you got it. -Jim Wood More
This is the second car I have purchased from Lou Fusz Toyota and like to use their facility due to the proximity of location to my home, their willingness to work with me on choice of car and price, and Toyota and like to use their facility due to the proximity of location to my home, their willingness to work with me on choice of car and price, and the people. I would recommend others to consider giving them an oppportunity before making a purchase elsewhere. More
We greatly appreciate all that Jim Donahue did for us today. We wanted a certain car and he made it happen in a timely manner . Whenever we are in the market for buying another Toyota we will diffently today. We wanted a certain car and he made it happen in a timely manner . Whenever we are in the market for buying another Toyota we will diffently visit Fusz Toyota first. Warmest Regards, Mary and Thomas Szvetecz More
We are extremely pleased with the service rendered from start to finish. Jim Donahue was superb in his efforts to acquire the best deal possible, in finding and explaining the vehicle that we had in mind, start to finish. Jim Donahue was superb in his efforts to acquire the best deal possible, in finding and explaining the vehicle that we had in mind, and going the extra "few" miles to get the color vehicle requested in the shortest amount of time. We could not ask for more. We would highly recommend Jim to anyone considering a new (or used) vehicle. Everyone went out of their way to make us feel right at home. We are extremely satisfied and will do business with them again in the future. More