Back

Lou Fusz Toyota

St Louis, MO

4.9
3,584 Reviews

10725 Manchester Rd

St Louis, MO

63122

Directions

By Type

Showing 3,584 reviews

May 20, 2021

Great, friendly service that let us make a choice without being ‘pushed’ or ‘led’ any certain way. This our second time to buy a car in Lou fusz, and the service never change. More

by heard61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Abramson, John Sanchez
Jun 04, 2021 -

Lou Fusz Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 20, 2021

Joe Gustafson & Mr. JD were a great team. I found that the car I wanted on line so Joe replied quickly by email and text but when I walked in Jeremy (Mr. JD) was the first person I met and Joe wasn’t ther More

by Terriking4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (Bob) used car sales manager , Joe Gustafson, Jeremy Danziger, John Sanchez
Jun 04, 2021 -

Lou Fusz Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

May 20, 2021

We worked with Jim Donohue to purchase our new 2021 Rav4 Limited. Jim was attentive to what we was looking for in a vehicle. He was very thorough in explaining the features of our new car. He made the bu More

by The Gatermanns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Donny Nolting
Jun 04, 2021 -

Lou Fusz Toyota responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

May 20, 2021

Buying a new car can be difficult and Ryan Pacatte at Lou Fusz made it a very easy process. The vehicle was ordered and he kept me up to speed with weekly updates. Overall the buying experience was one of t More

by Chuck Agers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Ryan Pacatte
Jun 04, 2021 -

Lou Fusz Toyota responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

May 20, 2021

Johnny did an EXCELLENT Job!!! Very knowledgeable and patient. The location of the dealership was convenience for me. The dealership was clean and the staff was very welcoming. More

by kadams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Johnny Huynh
Jun 04, 2021 -

Lou Fusz Toyota responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

May 19, 2021

Joe Gustafson and John in Finance went to extreme measures to help me in a difficult situation. Even when they were busy, they remained dedicated. More

by Leslieb1984.lb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gustafson, John Sanchez
Jun 04, 2021 -

Lou Fusz Toyota responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

May 19, 2021

Great, friendly service that let us make a choice without being ‘pushed’ or ‘led’ any certain way. Tony Castiglioni sold us a new Tacoma that we are very happy with. 10/10, will recommend doing business with More

by Kurt P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill McKeown, Tony Castiglioni
Jun 04, 2021 -

Lou Fusz Toyota responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

May 18, 2021

The dream team is Blake, Chelsea, Donny, Shane and their car detail team at this location. 5 stars isn't enough to stars to rate the hand crafted experience you will receive, and if you're reading this now, More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chelsea Ciuffa, Shane Roemer, Donny Nolting, Blake Perrin Hebert
Jun 04, 2021 -

Lou Fusz Toyota responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

May 18, 2021

Bought my third new Tundra from Jim “Bones”. Absolutely the best experience purchasing a vehicle. Excellent service, very fast and no question unanswered. Get one! More

by Geoff Dace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Donohue, Bill McKeown, Chuck Church
Jun 04, 2021 -

Lou Fusz Toyota responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

May 18, 2021

Blake Hebert is the best. His knowledge of my new C-HR features sealed the deal. This is my fifth new car from Lou Fusz Toyota spanning a time period of over 30 years. More

by chrisohenry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Perrin Hebert
Jun 04, 2021 -

Lou Fusz Toyota responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

...
88
...