Lou Sobh Honda - Service Center

Untruthful experience After replacing my ignition switch my horn didn't work so I took it back to Lou Sobh Honda and Sar Chanthala told me it would cost well over $100 to r After replacing my ignition switch my horn didn't work so I took it back to Lou Sobh Honda and Sar Chanthala told me it would cost well over $100 to repair even though it worked just prior to my first visit and didn't afterwards. I went home and removed the panel and the horn plug wasn't in. David later called and apologized but the damage is done. Either Sar or the tech that supposedly looked at it lied. I don't know if this is systematic, calling to apologize after they are caught, or not but beware!!! I waited 2hr 18 min. More

looks more and more professional looks like the tire and break checkup iare more and more professional. do recommend fluid exchange but not force it. the break pad meassure was right looks like the tire and break checkup iare more and more professional. do recommend fluid exchange but not force it. the break pad meassure was right , but it was not very accurate previously. More

Very clean and comfortable. Nice people. You are close home. Love to come there. I purchased this vehicle from Milton Martin before you came to Cumming. If I ever purchase another it will You are close home. Love to come there. I purchased this vehicle from Milton Martin before you came to Cumming. If I ever purchase another it will be from Lou Sobh. More

Exceptional service My Honda had a part recall. I called Lou Sobh Honda and they agreed to call me when the part was in and schedule an immediate service. They did just t My Honda had a part recall. I called Lou Sobh Honda and they agreed to call me when the part was in and schedule an immediate service. They did just that. Within a week my part was in, service was scheduled and completed in a professional and timely manner. Thanks! More

service performed on my Honda Shannon was very nice and personable and got my problems resolved for my car. It took a little longer than what I expected, but the job was done prop Shannon was very nice and personable and got my problems resolved for my car. It took a little longer than what I expected, but the job was done properly. More

Very helpful and kind service advisor! Advisor 3096 Chanthala Sar was truly very helpful and very patient and kind with me as he helped me understand the service that was being performed on Advisor 3096 Chanthala Sar was truly very helpful and very patient and kind with me as he helped me understand the service that was being performed on my Honda Civic. I will be back to Lou Sobh Honda in Cumming and will definitely seek him out for his assistance again. Nice comfortable waiting room also. Much better than others! More

Quick and Easy I simply needed an oil change, and they make it so easy. Chanthala checked me in, and kept me updated as to when my car would be ready. I came in ar I simply needed an oil change, and they make it so easy. Chanthala checked me in, and kept me updated as to when my car would be ready. I came in around noon, typically a bad time, and was out in no time. More

Good service wireless is not great. The recall work was.done quickly. Everyone I spoke to or worked with was great. I could not get the wireless to work. I was connected but I could n The recall work was.done quickly. Everyone I spoke to or worked with was great. I could not get the wireless to work. I was connected but I could not get an IP address. I missed work because of that. More

Honda Fan Service Dept. was really busy but I didn't need to wait long for help. Shannon McConnell was very helpful and easy to work with. Service Dept. was really busy but I didn't need to wait long for help. Shannon McConnell was very helpful and easy to work with. More

Good experience This was my first trip to this dealer. I found the experience favorable..very organized facility. I was helped by a very knowledgeable service perso This was my first trip to this dealer. I found the experience favorable..very organized facility. I was helped by a very knowledgeable service person. More