Lou Sobh Kia of Newnan

Very knowledgeable, friendly, great pricing. The staff was very friendly and professional. The dealership was clean,finance was super easy and accommodating. The staff was very friendly and professional. The dealership was clean,finance was super easy and accommodating. More

It was easy to make an appointment at this service center. I felt welcome when I drove up and waited for my vehicle to get serviced. They had snacks and ample space to spread out. They constantly info center. I felt welcome when I drove up and waited for my vehicle to get serviced. They had snacks and ample space to spread out. They constantly informed me about my vehicle and what needed to be done and recalls. More

The process was easy and the staff very welcoming and willing to get the job done willing to get the job done More

Tod did a great job, no pressure, easy going and thorough knowledge of the product. knowledge of the product. More

Poor and lack of communication, and a lot of I will call you back with out a call back. you back with out a call back. More

Worst experience I have ever had with a service department. There was zero communication throughout the week the vehicle was there. I had to call every time to get updates about what was going on. department. There was zero communication throughout the week the vehicle was there. I had to call every time to get updates about what was going on. I sent the vehicle for an oil leak and two days later still had not heard from the service department. I called and was informed that the recalls were being fixed and should be ready the next day. There was nothing in the notes about the oil leak that the vehicle was towed there for. Katelyn was the one who set up the appointment for me. We had to call every other day to find out what was going on with the vehicle. After a week of no one calling us, my spoke to Katelyn who told her she was going to the back to speak with the technician and would call her right back. Two hours later she had not called back and when I called Katelyn answered the phone. I told her that I wanted to speak to the general manager. She stalled, and then put me on hold for almost ten minutes. The service line manager Tomeka came on the call and told me that the GM and service manager were in a meeting and she would tell them my issue ask them to call me. That was on June 22nd. I have yet to speak to any managers about this situation. Either she didn’t tell them or they just do not care. After that day Chris called me both days after until the vehicle was ready for pick up. We had to return the vehicle after pick up due to it still leaking. This leak was not detected during the first time we had it there. We chose to use another service company to repair the leaks due to the truly horrendous customer service received. More

Tameka was very professional, helpful and knowledgeable. She answered my questions and made sure my file was documented adequately. She answered my questions and made sure my file was documented adequately. More

Very good It was a very good experience for me. Location is perfect for me Location is perfect for me More

bad communication and not organized all the workers were put in a meeting and i had to wait on my car after an oil change put in a meeting and i had to wait on my car after an oil change More

Great customer service from the time you get there till you leave. I was taken care of good, they had love and patience. They worked with me. I'm more than satisfied Stuck a great experience Ask f you leave. I was taken care of good, they had love and patience. They worked with me. I'm more than satisfied Stuck a great experience Ask for Terrance and Big Country More