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Lou Sobh Kia of Newnan
Newnan, GA
434 Reviews
Family owned and customer centered, the Lou Sobh Auto Group has been proudly serving the automotive needs of car buyers for over 30 years. One of our core tenets is supporting the communities that have supported us through sponsorships of local schools, charities and organizations. Whether you’re visiting our state-of-the-art service department or shopping for your next vehicle, we look forward to giving you the award-winning customer experience we’ve come to be known for. Our commitment is to exceed your expectations in every department of our dealership. In addition to offering the full-line of new Kia vehicles, we also offer a large selection of high quality pre-owned vehicles as well as certified pre-owned vehicles that include an extended manufacturer warranty for added peace of mind. No matter which vehicle you decide on, our professional finance team will help you find terms that fit your lifestyle and your budget. When you’re looking for quality auto maintenance and repairs, you can always count on the Kia certified technicians our service department. They can help with everything from oil changes and maintenance to major repairs and warranty work. Schedule an appointment today, or purchase parts from our parts department to handle maintenance and repairs on your own! Our customers count on the high-quality vehicles and services found at Lou Sobh Kia of Newnan, and we look forward to living up to our reputation every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 434 reviews
May 14, 2026
Came in to get a back latch assembly installed that Debbie called to let me know in was in. Pulled into the service drive and was told Debbie didn't work there and Cheyenne greated me. Told what I was Debbie called to let me know in was in. Pulled into the service drive and was told Debbie didn't work there and Cheyenne greated me. Told what I was there for and she said it would be about an hour to complete. I walked over to Chick-Fil-A to grab lunch. About an hour later I got a call from Cheyenne and she told me a recall and been complete and I could come pick my car up. I asked her about the latch assembly install and was told she would have to call me back. I left Chick-Fil-A and walked back over. Cheyenne told me there wasn't a back latch assembly in stock and she would have to order it. I told her I was called by Debbie last week and she told me it was there. about 45 minutes later she came into the service lobby and told me it would take an hour or so th install. This is the most incompetent expierence I've ever had with the exception of when your service departmant install rear brake pads on my Kia, and on the way home a bolt came loose and fell in between my caliper and brake pad and my rear wheel locked up and the car following me had to slam on brakes and swerve off the road to keep from hitting me. The service manager that was there when that happened gave me a $1,000.00 in store credit for that debacle. Lou Sobh should be notified about the incompetence!!! More
by kdgojacket
Verified CustomerEmployees Worked With
May 13, 2026
Lack of communication. Great providing transportation. Service department usually did not answer phone themselves and when was promised a callback, they usually didn't. Great providing transportation. Service department usually did not answer phone themselves and when was promised a callback, they usually didn't. More
by jim@clarksnewnan.com
May 13, 2026
Oil Change Service was excellent. Department is very thorough. Employees were outstanding! Waiting area is very comfortable and the Complimentary car wash top it off nicely. Department is very thorough. Employees were outstanding! Waiting area is very comfortable and the Complimentary car wash top it off nicely. More
by joannhawk2
Employees Worked With
Service Department
May 13, 2026
Very friendly, and informative. The facility was neat and clean. I appreciate the shuttle service to the rental car place. I wish they had more loaner cars. The facility was neat and clean. I appreciate the shuttle service to the rental car place. I wish they had more loaner cars. More
by Skyyblu535
Employees Worked With
Tamekia
May 06, 2026
I enjoyed working on a deal for my Kia Sportage with Rodney. He did a great job. Rodney. He did a great job. More
by frankplopez
May 05, 2026
This is a Great team that works hard to service their customers. Recommend to you every time. customers. Recommend to you every time. More
by daivon9373
May 04, 2026
Friendly, quick service, happy to return again The dealership is very clean and nice. The waiting area has ample water, multiple snacks available, and a coffee machine. Lots of seating as well. dealership is very clean and nice. The waiting area has ample water, multiple snacks available, and a coffee machine. Lots of seating as well. More
by simmons.family
