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Lou Sobh Kia of Newnan
Newnan, GA
553 Reviews
Family owned and customer centered, the Lou Sobh Auto Group has been proudly serving the automotive needs of car buyers for over 30 years. One of our core tenets is supporting the communities that have supported us through sponsorships of local schools, charities and organizations. Whether you’re visiting our state-of-the-art service department or shopping for your next vehicle, we look forward to giving you the award-winning customer experience we’ve come to be known for. Our commitment is to exceed your expectations in every department of our dealership. In addition to offering the full-line of new Kia vehicles, we also offer a large selection of high quality pre-owned vehicles as well as certified pre-owned vehicles that include an extended manufacturer warranty for added peace of mind. No matter which vehicle you decide on, our professional finance team will help you find terms that fit your lifestyle and your budget. When you’re looking for quality auto maintenance and repairs, you can always count on the Kia certified technicians our service department. They can help with everything from oil changes and maintenance to major repairs and warranty work. Schedule an appointment today, or purchase parts from our parts department to handle maintenance and repairs on your own! Our customers count on the high-quality vehicles and services found at Lou Sobh Kia of Newnan, and we look forward to living up to our reputation every day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 553 reviews
Verified Customer
July 11, 2026
The service was done in a reasonable amount of time. The waiting area was clean and provided enough space for me to get work done while the service was being done. Miles made sure I was informed on ever The waiting area was clean and provided enough space for me to get work done while the service was being done. Miles made sure I was informed on everything. More
by kenzbunk
Employees Worked With
Miles
July 08, 2026
Very knowledgeable, friendly, great pricing. The staff was very friendly and professional. The dealership was clean,finance was super easy and accommodating. The staff was very friendly and professional. The dealership was clean,finance was super easy and accommodating. More
by tessamcewen78
July 08, 2026
It was easy to make an appointment at this service center. I felt welcome when I drove up and waited for my vehicle to get serviced. They had snacks and ample space to spread out. They constantly info center. I felt welcome when I drove up and waited for my vehicle to get serviced. They had snacks and ample space to spread out. They constantly informed me about my vehicle and what needed to be done and recalls. More
by Timw2222
Employees Worked With
I believe her name was Kadeedra in the service department.
July 06, 2026
Tod did a great job, no pressure, easy going and thorough knowledge of the product. knowledge of the product. More
by lindaberkowitz
July 06, 2026
Worst experience I have ever had with a service department. There was zero communication throughout the week the vehicle was there. I had to call every time to get updates about what was going on. department. There was zero communication throughout the week the vehicle was there. I had to call every time to get updates about what was going on. I sent the vehicle for an oil leak and two days later still had not heard from the service department. I called and was informed that the recalls were being fixed and should be ready the next day. There was nothing in the notes about the oil leak that the vehicle was towed there for. Katelyn was the one who set up the appointment for me. We had to call every other day to find out what was going on with the vehicle. After a week of no one calling us, my spoke to Katelyn who told her she was going to the back to speak with the technician and would call her right back. Two hours later she had not called back and when I called Katelyn answered the phone. I told her that I wanted to speak to the general manager. She stalled, and then put me on hold for almost ten minutes. The service line manager Tomeka came on the call and told me that the GM and service manager were in a meeting and she would tell them my issue ask them to call me. That was on June 22nd. I have yet to speak to any managers about this situation. Either she didn’t tell them or they just do not care. After that day Chris called me both days after until the vehicle was ready for pick up. We had to return the vehicle after pick up due to it still leaking. This leak was not detected during the first time we had it there. We chose to use another service company to repair the leaks due to the truly horrendous customer service received. More
by paley305
Employees Worked With
Katelyn 1 star
July 05, 2026
Professional, knowledgeable and friendly They gave a warm welcome and assisted through the process. Provided irelevant nformation in timely manner welcome and assisted through the process. Provided irelevant nformation in timely manner More
by pssylla74
Employees Worked With
Khadeejah and another lady can't remember her name
