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Lou Sobh Kia of Newnan

Newnan, GA

4.5
656 Reviews
Family owned and customer centered, the Lou Sobh Auto Group has been proudly serving the automotive needs of car buyers for over 30 years. One of our core tenets is supporting the communities that have supported us through sponsorships of local schools, charities and organizations. Whether you’re visiting our state-of-the-art service department or shopping for your next vehicle, we look forward to giving you the award-winning customer experience we’ve come to be known for. Our commitment is to exceed your expectations in every department of our dealership. In addition to offering the full-line of new Kia vehicles, we also offer a large selection of high quality pre-owned vehicles as well as certified pre-owned vehicles that include an extended manufacturer warranty for added peace of mind. No matter which vehicle you decide on, our professional finance team will help you find terms that fit your lifestyle and your budget. When you’re looking for quality auto maintenance and repairs, you can always count on the Kia certified technicians our service department. They can help with everything from oil changes and maintenance to major repairs and warranty work. Schedule an appointment today, or purchase parts from our parts department to handle maintenance and repairs on your own! Our customers count on the high-quality vehicles and services found at Lou Sobh Kia of Newnan, and we look forward to living up to our reputation every day.
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2905 Hwy 34 E

Newnan, GA

30265

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Showing 656 reviews

September 03, 2026

As always everyone was friendly and knowledgeable. Great service, great people Highly recommended and I will certainly return for all my Kia needs More

by GRLDLEWIS
Recommend Dealer
Yes
Employees Worked With
Brennen Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brennen Parham
Sep 11, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for the kind words and for continuing to choose Lou Sobh Kia of Newnan! We are happy to hear Brennen and our team have taken great care of you. We appreciate your recommendation and look forward to seeing you again!

September 03, 2026

Miles was excellent and made sure the technicians understood the issues and resolved them. Miles customer service was excellent. More

by kenkeller22
Recommend Dealer
Yes
Employees Worked With
Miles
Sep 11, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for the great review! We are glad Miles took the time to listen to your concerns and make sure our technicians had the information they needed to get everything taken care of. We appreciate you trusting Lou Sobh Kia of Newnan with your vehicle and look forward to serving you again!

September 03, 2026

Went in for a seat recall. Your dealership recommended replacement of engine air filter and cabin air filter. I only have 13,000 miles on the car. Checked both filters and they More

by ljones352062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unsure
Sep 11, 2026 -

Lou Sobh Kia of Newnan responded

We are sorry to hear that your recent visit left you frustrated. We understand that recommendations for additional maintenance can be disappointing when you feel the items did not need to be replaced, and we appreciate you sharing your concerns about the pricing. We would like the opportunity to better understand your experience and address your concerns. Please reach out to Luke Moss at lmoss@lousbohkianewnan.com so we can look into this further.

September 02, 2026

The customer service has been horrible. Every time I speak with someone, I’m given completely different information. Every single time I’ve called for an update, I’ve waited on hold for ove More

by francoashley75
Recommend Dealer
No
Employees Worked With
Tameka Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tameka Jones
Sep 11, 2026 -

Lou Sobh Kia of Newnan responded

We are very sorry to hear about your experience. We understand how frustrating it is to receive conflicting information and spend extended periods of time waiting for answers when you are simply trying to get an update. Clear, consistent communication is important, and we clearly fell short of that standard here. We would appreciate the opportunity to learn more about what happened and work toward a resolution. Please reach out to our General Manager, Shaye Johnson, at Sjohnson@lousbohkianewnan.com or (678) 831-2064 so we can address your concerns directly.

September 02, 2026

Lanaiyah and Andrew made the experience wonderful. They are fantastic to deal with and the dealership is a top notch facility! More

by SHAWN.RECKER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lanaiyah Crooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malachi Muhammad
Sep 02, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for the kind words, Shawn! We’re so glad to hear Lanaiyah and Andrew made your experience such a positive one. We truly appreciate you choosing Lou Sobh Kia of Newnan and taking the time to recognize our team!

August 31, 2026

I came for an appointment at 10:00. And did not leave until 4:30. I added services after my oil change and was told a time it would be done way before 1PM. And it was a lie. More

by Han.su60
Recommend Dealer
No
Employees Worked With
Chris Hernandez, Chris Hernandez
Sep 02, 2026 -

Lou Sobh Kia of Newnan responded

We’re sorry that your visit took much longer than expected. We understand how frustrating it is to plan around an estimated completion time and then have your visit extend several hours beyond that. We appreciate you bringing this to our attention, especially as a returning customer. Please reach out to Luke Moss at lmoss@lousobhkianewnan.com so we can learn more about what happened and work toward making this right.

August 29, 2026

Had bad experience with the service I received. I purchased a car in the two weeks. I had to bring it back because of front end alignment and I had to pay for the front alignment. Didn’t think that More

by Frank butler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mayra Harris, Khadeejah Wali, Malachi Muhammad
Sep 02, 2026 -

Lou Sobh Kia of Newnan responded

We’re sorry to hear about your experience following your purchase. We understand your frustration with needing an alignment so soon after purchasing your vehicle and having an unexpected expense associated with it. We would appreciate the opportunity to look into the circumstances surrounding your visit and address your concerns. Please reach out to our General Manager, Shaye Johnson, at Sjohnson@lousbohkianewnan.com or (678) 831-2064 so we can learn more about your experience and work toward a resolution.

August 28, 2026

I am extremely impressed with the staff at this dealership. Everyone I interacted with was professional, helpful, knowledgeable, and genuinely committed to providing an excellent experience. Their More

by onmyown1229
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keyandrea Paige, Malachi Muhammad, Ilse Casas
Sep 11, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for the wonderful review! We are so glad Amanda, Keyandrea, and the rest of our team made you feel confident in your decision and gave you an experience you could feel good about. We truly appreciate your trust in Lou Sobh Kia of Newnan and your kind words about our team!

August 27, 2026

All went very well from start to finish. Had to have tire replaced and it was done i. A timely manner More

by dadp625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Midas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for the great review! We are glad Miles and our service team were able to get everything taken care of in a timely manner and keep you informed along the way. We appreciate you choosing Lou Sobh Kia of Newnan and look forward to serving you again!

August 27, 2026

Staff was very attentive and took care of my issue. Service advisor kept me well informed More

by dadp625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miles Midas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2026 -

Lou Sobh Kia of Newnan responded

Thank you for the kind review! We are happy to hear our team was attentive and kept you informed throughout your visit. Providing a smooth and straightforward service experience is important to us, and we appreciate you trusting Lou Sobh Kia of Newnan with your vehicle!

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