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Lou Sobh Kia - Service Center

Cumming, GA

4.8
479 Reviews

479 Reviews of Lou Sobh Kia - Service Center

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July 18, 2023

Garrett was great! He worked it out so I can get my key Sorrento service before my family road trip! More

by austinmack783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett. Five stars!
Jul 31, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

July 15, 2023

We were helped right away and everyone we talked to was courteous. Our overall experience was good. The price of replacing a key was too expensive but otherwise everything went well. More

by Heald.angela
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Harmon, Jeff Christian
Jul 31, 2023 -

Lou Sobh Kia responded

Thank you for the review. We appreciate your business and we are sorry about the key. We order them from the manufacturer and it unfortunately is expensive.

July 07, 2023

Outstanding experience every time. Garrett is wonderful. All staff members are helpful and friendly. Waiting room is clean, comfortable and well stocked with refreshments. More

by gaingareading
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Jul 31, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

July 06, 2023

Outstanding service always and Jeff, who helped me from the moment I pulled up to the moment my car was ready was amazing. He even helped explain how to put on a wiper, lol. Love this location! More

by Nixalizmestre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 07, 2023 -

Lou Sobh Kia responded

Thanks for the review!We appreciate your business and we are so happy that you enjoyed your experience.

July 03, 2023

Outstanding staff and service! At almost 49 years old I always vowed to steer clear of dealerships for service and parts but Lou Sobh Kia has changed that!! Not sure about how comp More

by allenrlyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
Jul 07, 2023 -

Lou Sobh Kia responded

Wonderful to hear! We will be sure to share your compliment with the team! Thanks for choosing Lou Sobh Kia!

Jul 09, 2023 -

allenrlyons responded

Again….outstanding experience. Had Lou Sobh Kia install a Borla Exhaust on my Kia Stinger GT2 and it is amazing! Not only does it look wonderful but the sound makes me smile every time I press the pedal. In addition to prices being competitive with other service shops, every single person I talked with at the service department was extremely personable and they give you that “family” atmosphere. I will certainly be performing all my service with Lou Sobh Kia!!

July 02, 2023

The service was excellent and on time! I had appointment at 8:00 am and they took my car right away. They customer waiting area is excellent also and had everything to spend my waiting tim More

by Rodrigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Crawford
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 26, 2023

Service is always great. But the prices seem to have gone up quite a bit. I may have to find an alternative place to take my car..☹️ More

by Cjacks13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jul 07, 2023 -

Lou Sobh Kia responded

We will be sad to loose you but understand that the economy is changing. Thank you for being a loyal customer and for your review.

June 26, 2023

I found the service to be on spot had very good experience, friendly atmosphere and employees More

by ricky.holcombe
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

June 17, 2023

Friendly people with exceptional service; is this enough to qualify for a 15 word response? More

by rsheppard13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future! I think that was almost 15 words:)

June 12, 2023

took our 2023 sportage in at appointment time. no waiting. covered items to be addressed and services needed. told me about 1 hr 45 min. went next door to wait at dunkin donuts. texted me right on More

by bogo999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2023 -

Lou Sobh Kia responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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