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Matt Harvey
Matt Harvey at Lou Sobh Kia

Matt Harvey

Sales Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.4
52 Reviews
4.4

52 Reviews

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52 Reviews of Matt Harvey

June 04, 2026

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Employee Rating

Matt, Jeff, and the entire Kia team took such great care of us. This is our fourth car to purchase from them! More

by stephanieaapplebee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Clark, Craige Burke

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May 30, 2026

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Employee Rating

Great and stress free experience! Matt and Zach were awesome. I hate buying cars but this process was stress free and easy! More

by v.orsini
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey

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May 30, 2026

Lou Sobh Kia responded

Thank you for the wonderful review! We're thrilled to hear Matt and Zach made your car-buying experience easy and stress-free. We know purchasing a vehicle can sometimes feel overwhelming, so it's great to know our team helped make the process enjoyable. Thank you for choosing Lou Sobh Kia, and we hope you enjoy your new vehicle!

May 20, 2026

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Everyone was incredibly kind, and it made me certain that I will buy my next car here again. More

by mwnam
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Clark

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May 22, 2026

Lou Sobh Kia responded

Thank you for the kind words! We’re thrilled to hear our team made such a positive impression during your visit. We truly appreciate your support and look forward to helping you again in the future at Lou Sobh Kia!

May 08, 2026

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Employee Rating

Poor customer service. They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers More

by T.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: J.D. Burns, Jeff Clark, Andrew Fabec, Jamie Maxie

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May 22, 2026

Lou Sobh Kia responded

Thank you for sharing your feedback. We’re sorry to hear your experience did not meet expectations. At Lou Sobh Kia, we strive to provide transparent and professional service to every customer, and we regret that you left feeling otherwise. We appreciate you bringing your concerns to our attention, as customer feedback helps us continue reviewing and improving our processes and customer experience. If you would be open to discussing your concerns further, please feel free to reach out to our team directly.

April 22, 2026

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The salesperson, Andrew Krum, was absolutely great, very polite and extremely helpful. Upon my arrival he offered me beverages and made me feel like a valued customer. More

by Hshs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Krum

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Apr 24, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear Andrew provided such a welcoming and helpful experience. We appreciate your support and thank you for choosing Lou Sobh Kia!

April 09, 2026

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He was polite and provided all options for us to make informed decisions. He advised us what to expect. More

by ermias_lishanu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Pineda

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Apr 16, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re glad to hear our team provided clear communication and helped you feel confident in your decisions. Setting the right expectations is very important to us. Thank you for choosing Lou Sobh Kia!

April 04, 2026

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Employee Rating

Jose was an absolute joy to deal with. No pressure to make a sale and really made sure we loved the car we picked. The dealership was very nice on the inside too More

by gorav.baidwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.D. Burns, Jose Pineda

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Apr 16, 2026

Lou Sobh Kia responded

Thank you for your great review! We’re glad to hear Jose made the experience enjoyable with a no-pressure approach and helped you find a vehicle you truly love. We appreciate your kind words about our dealership and thank you for choosing Lou Sobh Kia!

March 28, 2026

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Employee Rating

Deaf friendly-easily accessible to communicate, friendly and can make happen with choice of ride More

by esmart23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.D. Burns, Jamie Maxie, Andrew Krum, Chris Russell, Evan Tumbleson

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Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your kind review! We’re glad to hear our team was friendly, accessible, and able to make the process a positive experience for you. We truly appreciate you choosing Lou Sobh Kia and are grateful for the opportunity to help you find the right ride!

March 25, 2026

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Employee Rating

This was such a happy experience. Both Sky and Matt clicked in on what we wanted and "made it happen." The Finance guy JDBurns was understanding and listened. We came away with a p More

by KRISTISIPLON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.D. Burns, Shaikim Jenks

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Mar 27, 2026

Lou Sobh Kia responded

Thank you so much for the wonderful review! We’re so happy to hear you had such a great experience with Sky, Matt, and JD Burns. It means a lot to know our team was able to listen to your needs and help put together the perfect package for you. We truly appreciate your recommendation and your kind words. Thank you for choosing Lou Sobh Kia!

February 19, 2026

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Employee Rating

Best Dealership experience that I've ever had. We were able to close the deal and be on our way in an hour without the silly games that many dealers play. I will definitely be shopping there again More

by fnonner
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey

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Mar 17, 2026

Lou Sobh Kia responded

Thank you for the amazing review! We’re thrilled to hear this was the best dealership experience you’ve had and that everything was quick, straightforward, and hassle-free. We truly appreciate your support and look forward to helping you again on your next visit to Lou Sobh Kia!

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