Matt Harvey
Matt Harvey at Lou Sobh Kia

Matt Harvey

Sales Manager

Lou Sobh Kia

1135 Buford Rd
Cumming, GA 30041

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4.4
49 Reviews
4.4

49 Reviews

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49 Reviews of Matt Harvey

May 08, 2026

Dealership Rating
Employee Rating

Poor customer service. They do not ful inspection their vehicles before selling them. They use the bait and hook method to deceive customers More

by T.J.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 22, 2026

Dealership Rating
Employee Rating

The salesperson, Andrew Krum, was absolutely great, very polite and extremely helpful. Upon my arrival he offered me beverages and made me feel like a valued customer. More

by Hshs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Krum

Apr 24, 2026

Lou Sobh Kia responded

Thank you for your feedback! We’re glad to hear Andrew provided such a welcoming and helpful experience. We appreciate your support and thank you for choosing Lou Sobh Kia!

April 09, 2026

Dealership Rating
Employee Rating

He was polite and provided all options for us to make informed decisions. He advised us what to expect. More

by ermias_lishanu
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Pineda

Apr 16, 2026

Lou Sobh Kia responded

Thank you for your kind words! We’re glad to hear our team provided clear communication and helped you feel confident in your decisions. Setting the right expectations is very important to us. Thank you for choosing Lou Sobh Kia!

April 04, 2026

Dealership Rating
Employee Rating

Jose was an absolute joy to deal with. No pressure to make a sale and really made sure we loved the car we picked. The dealership was very nice on the inside too More

by gorav.baidwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.D. Burns, Jose Pineda

Apr 16, 2026

Lou Sobh Kia responded

Thank you for your great review! We’re glad to hear Jose made the experience enjoyable with a no-pressure approach and helped you find a vehicle you truly love. We appreciate your kind words about our dealership and thank you for choosing Lou Sobh Kia!

March 28, 2026

Dealership Rating
Employee Rating

Deaf friendly-easily accessible to communicate, friendly and can make happen with choice of ride More

by esmart23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2026

Lou Sobh Kia responded

Thank you so much for your kind review! We’re glad to hear our team was friendly, accessible, and able to make the process a positive experience for you. We truly appreciate you choosing Lou Sobh Kia and are grateful for the opportunity to help you find the right ride!

March 25, 2026

Dealership Rating
Employee Rating

This was such a happy experience. Both Sky and Matt clicked in on what we wanted and "made it happen." The Finance guy JDBurns was understanding and listened. We came away with a p More

by KRISTISIPLON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: J.D. Burns, Shaikim Jenks

Mar 27, 2026

Lou Sobh Kia responded

Thank you so much for the wonderful review! We’re so happy to hear you had such a great experience with Sky, Matt, and JD Burns. It means a lot to know our team was able to listen to your needs and help put together the perfect package for you. We truly appreciate your recommendation and your kind words. Thank you for choosing Lou Sobh Kia!

February 19, 2026

Dealership Rating
Employee Rating

Best Dealership experience that I've ever had. We were able to close the deal and be on our way in an hour without the silly games that many dealers play. I will definitely be shopping there again More

by fnonner
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey

Mar 17, 2026

Lou Sobh Kia responded

Thank you for the amazing review! We’re thrilled to hear this was the best dealership experience you’ve had and that everything was quick, straightforward, and hassle-free. We truly appreciate your support and look forward to helping you again on your next visit to Lou Sobh Kia!

January 01, 2026

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Employee Rating

Very professional automobile dealership focused on service and meeting their customer’s expectations. Their employees worked as a team to find us the car for us. They treat their customers as they w More

by Howard Montgomery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2026

Lou Sobh Kia responded

Thank you for the wonderful feedback! We’re glad to hear our team worked together to help you find the right vehicle and delivered the level of service you deserve. Treating customers with care and respect is always our priority, and it means a lot to know that came through. We appreciate you choosing Lou Sobh Kia!

November 27, 2025

Dealership Rating
Employee Rating

Had no intoduction on how to operate new car did not show me anything about carr. More

by HAM.IPSER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andrew Fabec

Dec 02, 2025

Lou Sobh Kia responded

We are so sorry that you did not get a proper walk through on your new vehicle. We would love to correct our mistake with a one on one class to ensure you understand everything your Kia has to offer. Please reach out to our General Sales Manager as soon as possible. General Sales Manager: Tim Tyler, ttyler@lousobhkia.com, (470) 253-6051

November 19, 2025

Dealership Rating
Employee Rating

Matt was best He just was a best sales manager He was quick responsible customer friendly he just was a best sales manager i will like to deal with him again More

by suckchonghong
Recommend Dealer
Yes

Other Employees Tagged: Matt Harvey

Dec 02, 2025

Lou Sobh Kia responded

Thank you for your feedback! We are so glad that Matt was able to deliver 5 star customer service. We look forward to helping you again with all your vehicle needs in the future!

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