
Lou Sobh Volkswagen of Athens
Bogart, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 18 reviews
Technician misdiagnosed warranty issue and just cleared codes. 2 days later light came back on, but i wasn’t able to drop off car again as its my daily driver. About 3 weeks later I dropped off car again a codes. 2 days later light came back on, but i wasn’t able to drop off car again as its my daily driver. About 3 weeks later I dropped off car again and yes it was a malfunctioning component but I was now 600* miles over warranty and they would not fix. Quoted me over $5000 for a repair which was my 5th visit for and a VW known issue. More
I have had nothing less than professional courteous help since becoming a new customer and will absolutely return to this dealer for my future automotive needs. since becoming a new customer and will absolutely return to this dealer for my future automotive needs. More
I was able to come in and have a warranty part replaced. I left my vehicle the night before and that way it would be there first thing. Plus I was getting ready to leave town and drive a lot and the service I left my vehicle the night before and that way it would be there first thing. Plus I was getting ready to leave town and drive a lot and the service team wanted to make sure my car was ready/safe. The part was available so they were able to do the service before I left town. I was called when my car was finished. Both service people were very knowledgeable and courteous. I had a great experience when I bought the car last July and then this was part of my 10k service and follow up. Very pleased More
Unfortunately I didn't have an appointment, but was having issues and they were able to work me in with an anticipated wait time of 4 hours. I was there less than 2 hours! Tina was excellent and able t having issues and they were able to work me in with an anticipated wait time of 4 hours. I was there less than 2 hours! Tina was excellent and able to get my vehicle looked at immediately. The technician who I don't know his name, was able to diagnose an issue with the fuel pump. Even though the part was not availablebthe same day, I was able to get a loaner vehicle. By Tina providing that loaner, it saved the day!! My son's prom was later that evening, so I was able to take care of last minute preparation and make his night memorable! Thanks so much for your prompt assistance and I look forward to getting my vehicle back on Tuesday. I will definitely be coming back to this dealership! More
Great dealer and great people. Ask for Greg. One of the best. Jonathan was great too. Ask for Greg. One of the best. Jonathan was great too. More
Thank for a flawless transaction and what an awesome car. Thank you Dennis and Lindsey for all your help. Would definitely buy a car from them again. 2024 Atlas Cross Sport. Thank you Dennis and Lindsey for all your help. Would definitely buy a car from them again. 2024 Atlas Cross Sport. More