Lou Sobh Volkswagen of Athens

I purchased a vehicle here, I just don’t feel like they fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes fully took care of me. No detail inside vehicle when I got it, Less than a month 2 tires needed replacement as well as purge valve needed and brakes. I feel like these repairs should have been handled before they sold it, used or not. Irnes was great! But the rest of staff not sure. There’s just something off with the energy from the rest of the staff. Of course I’m African American , I don’t want to jump to that but it’s kind of hard not to considering I was in ATHENS GA. I definitely prefer you to go to “Irnes” for your car salesmen. I just wish it was at a different location. More

The reassurance from my service advisor was amazing, I can bring my Tiguan there and know that it will be repaired with confidence. Great job Lou Sobh service, and thank you. can bring my Tiguan there and know that it will be repaired with confidence. Great job Lou Sobh service, and thank you. More

Kole was kind, professional, and respectful as we had a day filled with test drives. He was there to help guide us picking the best car in our budget and was patience during the process. He didn’t make you day filled with test drives. He was there to help guide us picking the best car in our budget and was patience during the process. He didn’t make you feel like a number and insignificant at any point during the process, which is not normal of car salesman we have experienced in the past. Thank you for making it a smooth day! More

We had a great shopping experience purchasing a first vehicle for our daughter. Jonathan and Sammy were very helpful and made the deal happen quick. I will purchase from them again!! vehicle for our daughter. Jonathan and Sammy were very helpful and made the deal happen quick. I will purchase from them again!! More

Very professional and fast service. The messages that I received kept me up to date on every process my car was going through. The mechanics video was very informative and professional. The messages that I received kept me up to date on every process my car was going through. The mechanics video was very informative and professional. More

Everything was done seamlessly. Austin did a great job getting me a great deal and the car I’ve wanted. Thank you so much! Austin did a great job getting me a great deal and the car I’ve wanted. Thank you so much! More

Great customer service. Keeps you informed all the way through from the start to the finish Keeps you informed all the way through from the start to the finish More

Clean, neat showroom with helpful staff. Easily the best experience I’ve had purchasing a new vehicle. Easily the best experience I’ve had purchasing a new vehicle. More

Very happy with my service. Randall was very professional, knowledgeable and informative throughout my service repairs. Randall was very professional, knowledgeable and informative throughout my service repairs. More

Randall was very helpful with our car repair. He explained in detail what it needed and how much it would cost. The car was repaired and ready 4 days faster than they expected. He explained in detail what it needed and how much it would cost. The car was repaired and ready 4 days faster than they expected. More