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Lou Sobh Volkswagen of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.7
162 Reviews
The Lou Sobh Auto Group is excited to bring the Volkswagen brand back to Athens GA. Volkswagen builds some of the safest, sportiest and technologically advanced cars on the road. At Lou Sobh Volkswagen of Athens you find a large selection of Volkswagen Golf, Jetta, Tiguan, Atlas, Arteon and more! From the minute you enter our brand-new state of the art showroom and service center you’ll understand our commitment to the Volkswagen brand and to the community. Literally no expense has been spared when it comes to the comfort and convenience of our customers and our number one goal is for you to have a five-star experience. Combine Volkswagen’s world class vehicles with Lou Sobh’s award-winning customer service, you’ll see how fun car shopping can be!
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4565 Atlanta Hwy

Athens, GA

30606

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Showing 162 reviews

March 31, 2026

Anytime I have had to come to the dealership for regular service or repairs, it has always been a smooth experience. Jamie and Randall in service department are absolutely wonderful!! More

by amyehawks
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez - Service
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your continued trust in our service team! We’re so glad to hear each visit has been smooth and that Jamie and Randall have taken such great care of you. We truly appreciate you being part of the Lou Sobh Volkswagen of Athens family!

March 31, 2026

Jamie was very helpful and promised quick results. Will take my vehicle to them again! More

by Jburnetto91
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your great review! We’re glad Jamie was able to help and deliver on a quick, efficient experience. We look forward to taking care of your vehicle again in the future!

March 30, 2026

Very good until the check out procedure when we kind of got left alone and wondered where everyone went. More

by trucrym253
Recommend Dealer
Yes
Employees Worked With
Tyler LePage
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler LePage
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. We’re glad to hear you had a good overall experience, and we appreciate you pointing out the checkout concern. We’ll be sure to review this with our team to ensure a smoother finish moving forward.

March 29, 2026

My experience with the dealership was really good. They were patient with me, explained everything in a way I could understand, and didn’t make me feel pressured. Overall, the process went smoothly an More

by shundragaines
Recommend Dealer
Yes
Employees Worked With
Makayla Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Martin
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your thoughtful review! We’re so glad you felt comfortable and well-informed throughout your experience. Makayla will be happy to hear your kind words. Enjoy your new vehicle!

March 26, 2026

Pods recall handled in less time than quoted. Appt availability was timely. Waiting area was clean and quiet. More

by Mrsowensby
Recommend Dealer
Yes
Employees Worked With
Randall
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We’re so glad to hear your recall visit was completed quicker than expected and that you had a comfortable experience while waiting. We truly appreciate your support and thank you for choosing Lou Sobh Volkswagen of Athens!

March 24, 2026

Fast service and kind employees. Facility is very clean The free coffee and snacks were a plus More

by craig.parsel
Recommend Dealer
Yes
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Apr 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you! We’re glad you enjoyed the quick service, clean facility, and a few snacks along the way. We appreciate your visit!

March 23, 2026

Straight forward experience Randall explained the needed repair, the time it would take and the cost. More

by srmstephenrmills
Recommend Dealer
Yes
Employees Worked With
Randall Lucia
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Apr 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback! We’re glad Randall provided a straightforward experience and kept you informed on the repair, timing, and cost. We appreciate you choosing Lou Sobh Volkswagen of Athens!

March 21, 2026

Took way too long. Poor excuse Told only 1 mechanic and many customers showed up at the same time. Despite I had an appointment More

by bjcarson1
Recommend Dealer
No
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March 21, 2026

Took way too long. Poor excuse Told only 1 mechanic and many customers showed up at the same time. Despite I had an appointment More

by bjcarson1
Recommend Dealer
No
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March 21, 2026

Nice and convenient Jamie Gonzalez was kind and the overall experience was excellent. Thank you! More

by kskim0923
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
Report | Print
Apr 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We’re glad Jamie Gonzalez made your experience a convenient and excellent one. We truly appreciate your support!

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