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Lou Sobh Volkswagen of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.6
178 Reviews
The Lou Sobh Auto Group is excited to bring the Volkswagen brand back to Athens GA. Volkswagen builds some of the safest, sportiest and technologically advanced cars on the road. At Lou Sobh Volkswagen of Athens you find a large selection of Volkswagen Golf, Jetta, Tiguan, Atlas, Arteon and more! From the minute you enter our brand-new state of the art showroom and service center you’ll understand our commitment to the Volkswagen brand and to the community. Literally no expense has been spared when it comes to the comfort and convenience of our customers and our number one goal is for you to have a five-star experience. Combine Volkswagen’s world class vehicles with Lou Sobh’s award-winning customer service, you’ll see how fun car shopping can be!
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4565 Atlanta Hwy

Athens, GA

30606

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Showing 178 reviews

March 26, 2026

Pods recall handled in less time than quoted. Appt availability was timely. Waiting area was clean and quiet. More

by Mrsowensby
Recommend Dealer
Yes
Employees Worked With
Randall
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Apr 06, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We’re so glad to hear your recall visit was completed quicker than expected and that you had a comfortable experience while waiting. We truly appreciate your support and thank you for choosing Lou Sobh Volkswagen of Athens!

March 24, 2026

Fast service and kind employees. Facility is very clean The free coffee and snacks were a plus More

by craig.parsel
Recommend Dealer
Yes
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Apr 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you! We’re glad you enjoyed the quick service, clean facility, and a few snacks along the way. We appreciate your visit!

March 23, 2026

Straight forward experience Randall explained the needed repair, the time it would take and the cost. More

by srmstephenrmills
Recommend Dealer
Yes
Employees Worked With
Randall Lucia
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Apr 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback! We’re glad Randall provided a straightforward experience and kept you informed on the repair, timing, and cost. We appreciate you choosing Lou Sobh Volkswagen of Athens!

March 21, 2026

Took way too long. Poor excuse Told only 1 mechanic and many customers showed up at the same time. Despite I had an appointment More

by bjcarson1
Recommend Dealer
No
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May 02, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating that must have been, especially with an appointment scheduled. This is not the level of efficiency or communication we strive to provide. We appreciate you bringing this to our attention and will use your feedback to improve. If you’re open to it, we’d like the opportunity to make things right and provide a better experience next time.

March 21, 2026

Took way too long. Poor excuse Told only 1 mechanic and many customers showed up at the same time. Despite I had an appointment More

by bjcarson1
Recommend Dealer
No
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May 02, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating that must have been, especially with an appointment scheduled. This is not the level of efficiency or communication we strive to provide. We appreciate you bringing this to our attention and will use your feedback to improve. If you’re open to it, we’d like the opportunity to make things right and provide a better experience next time.

March 21, 2026

Nice and convenient Jamie Gonzalez was kind and the overall experience was excellent. Thank you! More

by kskim0923
Recommend Dealer
Yes
Employees Worked With
Jamie Gonzalez
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Apr 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We’re glad Jamie Gonzalez made your experience a convenient and excellent one. We truly appreciate your support!

March 20, 2026

Very Fast & Friendly. .The Best Dealership!!!…Go See Cole and Makayla they are the Best Salepersons More

by corneliamorrison5772
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cole Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler LePage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Makayla Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the great review! We’re so glad you had a fast and friendly experience with us. We’ll be sure to share your kind words with Cole and Makayla — we appreciate your support!

March 17, 2026

Went in for standard maintenance while waiting. Work was completed within 2 hours. N/A N/A More

by pschillerdr
Recommend Dealer
Yes
Employees Worked With
Randall
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Mar 18, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the great review! We’re glad to hear your maintenance was completed efficiently while you waited. We truly appreciate your support and thank you for choosing Lou Sobh Volkswagen of Athens!

March 14, 2026

Everyone was very friendly and relaxed experience. No pressure or trying to upsell us. Makayla was very friendly and helpful. More

by JHAMACHEK
Recommend Dealer
Yes
Employees Worked With
Makayla Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Martin
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Mar 18, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for the great review! We’re so glad to hear you had a relaxed, no-pressure experience and that Makayla was friendly and helpful. We truly appreciate your support and thank you for choosing Lou Sobh Volkswagen of Athens!

March 13, 2026

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by pournellep
Recommend Dealer
Yes
Employees Worked With
Mason
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Mar 18, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your review.

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