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Lou Sobh Volkswagen of Athens

Athens, GA

Overview
Employees
Reviews
Vehicles
4.6
178 Reviews
The Lou Sobh Auto Group is excited to bring the Volkswagen brand back to Athens GA. Volkswagen builds some of the safest, sportiest and technologically advanced cars on the road. At Lou Sobh Volkswagen of Athens you find a large selection of Volkswagen Golf, Jetta, Tiguan, Atlas, Arteon and more! From the minute you enter our brand-new state of the art showroom and service center you’ll understand our commitment to the Volkswagen brand and to the community. Literally no expense has been spared when it comes to the comfort and convenience of our customers and our number one goal is for you to have a five-star experience. Combine Volkswagen’s world class vehicles with Lou Sobh’s award-winning customer service, you’ll see how fun car shopping can be!
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4565 Atlanta Hwy

Athens, GA

30606

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Showing 178 reviews

March 08, 2026

Spent all day and had to come back and deal still was not done or ready. They keep you there and are not prepared. Sales man was great, leadership and financial side need work More

by RCR8803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mason Reynolds
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler LePage
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your feedback. We’re sorry to hear your experience did not meet your expectations and that the process took longer than it should have. We strive to make the purchasing experience as smooth and efficient as possible, and we appreciate you bringing this to our attention. We're glad to hear your salesperson provided a great experience, and we will certainly share your comments with our leadership team so we can continue improving our processes. Thank you for choosing Lou Sobh Volkswagen of Athens.

March 05, 2026

Randal was very helpful and went beyond to insure my car was fixed Simply fantastic More

by richard.woody54
Recommend Dealer
Yes
Employees Worked With
Randal in Service Dept. He was fantastic
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Mar 11, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your great review! We're glad to hear Randal went above and beyond to make sure your vehicle was taken care of. We truly appreciate your kind words and thank you for choosing Lou Sobh Volkswagen of Athens!

February 24, 2026

I always receive the best help and service at Lou Sobh Volkswagen of Athens. Their customer service educates and explains more than pressuring you into a car. More

by GrahamJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your wonderful feedback! We’re so glad to hear that you consistently receive great service and support from our team. Providing clear information—never pressure—is something we take pride in, and it means a lot to know that it’s reflected in your experience. We appreciate your continued trust in Lou Sobh Volkswagen of Athens and look forward to being here whenever you need us.

February 20, 2026

Responsive and professional. They checked my service requirements and my history to save me over $200.00 More

by balderachdl3
Recommend Dealer
Yes
Employees Worked With
Greg Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Huff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for taking the time to share your feedback! We’re happy to hear our team was both responsive and professional, and that reviewing your service history helped you save significantly. We always want to make sure you’re only paying for what you truly need. We appreciate you choosing Lou Sobh Volkswagen of Athens and look forward to seeing you next time!

February 20, 2026

Great experience. Melanie was a pleasure to work with. Look forward to continued service with the dealership. More

by amybell1873
Recommend Dealer
Yes
Employees Worked With
Irnes Masic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irnes Masic
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Feb 24, 2026 -

Lou Sobh Volkswagen of Athens responded

Hi Amy, thank you so much for your kind words! We’re thrilled to hear you had a great experience and that Melanie made the process enjoyable. We truly appreciate your trust in us and look forward to supporting you with excellent service for many miles to come. Thank you for choosing Lou Sobh Volkswagen of Athens!

February 19, 2026

Work always done when promised. Always great customer service! Always greets me by my name ?? More

by amyehawks
Recommend Dealer
Yes
Employees Worked With
Randall
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Mar 11, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your kind review! We're glad to hear your service is always completed as promised and that our team continues to provide great customer service. We truly appreciate your continued support and thank you for choosing Lou Sobh Volkswagen of Athens!

February 18, 2026

She , the team made Best deal for me . They created Miracle Appreciate to them , I need their help to upgrade my car's option More

by shl070300
Recommend Dealer
Yes
Employees Worked With
Makayla Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Makayla Martin
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Mar 11, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your great review! We're glad to hear our team was able to help you find a great deal and make the experience a positive one. We truly appreciate your kind words and thank you for choosing Lou Sobh Volkswagen of Athens!

February 17, 2026

Best It was a great experience in all facets It would be better for the bot to not ask too many questions. More

by MP
Recommend Dealer
Yes
Employees Worked With
Randall Webb
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Feb 24, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for sharing your feedback with us! We’re glad to hear you had a great experience from start to finish. We also appreciate your note about the bot asking too many questions—feedback like this helps us continue improving the experience for our guests.

February 17, 2026

Great customer service, responsiveness He and the tech stayed late to make my Sons car was ready for pick up. More

by CHADBISIG
Recommend Dealer
Yes
Employees Worked With
Randall
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Mar 11, 2026 -

Lou Sobh Volkswagen of Athens responded

Thank you for your great review! We're glad to hear our team provided excellent customer service and stayed late to make sure your son’s car was ready for pickup. We truly appreciate your support and thank you for choosing Lou Sobh Volkswagen of Athens!

February 17, 2026

My david was a very good person Very good ? ? He is ?? best He was the gr8 help n explain us the best More

by TehzeemD
Recommend Dealer
Yes
Employees Worked With
Irnes Masic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irnes Masic
Report | Print
Feb 24, 2026 -

Lou Sobh Volkswagen of Athens responded

Hi Tehzeem, Thank you for sharing your experience with us! We’re so glad to hear that David took great care of you and made everything easy to understand. He truly enjoys helping guests, and we’ll be sure to pass along your kind words. Thank you for choosing Lou Sobh Volkswagen of Athens—we appreciate you!

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