Louisville INFINITI

Good experience, great follow up The team sold me the car I wanted, they did what they said and did it well. Then I got the car home and found a problem, the side view mirror was cra The team sold me the car I wanted, they did what they said and did it well. Then I got the car home and found a problem, the side view mirror was cracked in two places. I spoke to Matt about it and brought it in. The service department did a great job and fixed the problem and was very professional and very friendly. The car is great and I would buy again from this dealer! More

Happy with my purchase of Infiniti QX80 I visited Infiniti, BMW, Jaguar, Audi, Mercedes as well as Land Rover and checked out their similar class vehicles. I spoke to each of their represe I visited Infiniti, BMW, Jaguar, Audi, Mercedes as well as Land Rover and checked out their similar class vehicles. I spoke to each of their representatives and kicked the tires. Far and away, the best shopping experience was actually the first place I visited, and that was to Louisville Infiniti. My sales representative, Natalie, was extremely knowledgeable, patient and helpful. I especially appreciated how during our test drives together she adeptly pointed out each of the features on the vehicles. In comparison, my other visits typically required prodding or direct inquiries to even obtain the most basic information on the cars. Not sure if it was arrogance, ineptitude, or just indifference but nonetheless, those attitudes certainly didn’t help. I eventually made the decision to seek out a certified, used QX-80. I then began comparison shopping on-line and evaluated dozens of SUVs. Natalie and Louisville Infiniti were great and even helped me in compare several outside options I found on other vehicles. At the end of the day, it was just hard to beat the overall value I found at Louisville Infiniti. Very happy with my buying decision! More

Patience of a Saint!!! Megan was EXTREMELY helpful!!! She late for us and was willing to look up and show us numerous cars in order to find us the car we wanted. She was wil Megan was EXTREMELY helpful!!! She late for us and was willing to look up and show us numerous cars in order to find us the car we wanted. She was willing to take us back and forth between new and used and several models and researched several cars to accommodate our outrageous demands for a car with the best of options for the least amount of money!! Even though she is fairly new to the dealership she was extremely helpful and if she didn’t know an answer she went out of her way to find out!! She is a great asset to the dealership and we highly recommend her!!! More

Great job I had a wonderful experience working with Natalie at Louisville Infiniti. We have always been a Lexus family, and my new Q70L has won me over. I drove I had a wonderful experience working with Natalie at Louisville Infiniti. We have always been a Lexus family, and my new Q70L has won me over. I drove 4 hrs to this dealership in order to receive excellent service. We will be back, thank you. More

Great Customer Service Nick and the rest of the team at Infiniti Louisville worked to ensure I was able to get the best vehicle possible while staying within my price range. Nick and the rest of the team at Infiniti Louisville worked to ensure I was able to get the best vehicle possible while staying within my price range. There was no pressure to step outside what I could comfortably afford. During the financing process, Victor worked with multiple banks to get me the best APR possible. I was really impressed with the entire car buying experience and look forward to making future purchases at Infiniti Louisville. By the way, My entire family loving our new QX60! More

Nick, Victor and Cam are the best! I came in with a pretty strict budget looking for a reliable vehicle because i was tired of fixing old used cars. I left with a car the same day and I I came in with a pretty strict budget looking for a reliable vehicle because i was tired of fixing old used cars. I left with a car the same day and I'm so happy with what they found for me. I have 3 years manufacturer warranty so I wont have to worry about expensive trips to the mechanic any time soon! Plus my car is new and clean and has so many crazy features that make my life 1000 times easier. All I needed was reliability but I got that AND a bose soundbar, backup/surround camera, bluetooth and navigation in the same budget I originally expected. They've been so helpful going over every part of the cars history and how the features work. They made sure I got the best interest rate and payments set up from the jump. I'm seriously so blown away by how nice pf a vehicle I was able to leave with especially for the pricepoint. Its perfect. Thanks again guys! More

Best car salesmen ever We have owned 3 Infinite cars. This purchase from Nick was by far the most painless transaction, considering my husband absolutely hates car shopping. We have owned 3 Infinite cars. This purchase from Nick was by far the most painless transaction, considering my husband absolutely hates car shopping. Nick did an awesome job making the transaction go very smooth. Thanks Nick, I would send anyone your way to purchase a car!!! More

Great Experience We traded vehicles and couldn't be happier with our new SUV. Maritza was a pleasure to do business with and we are very pleased. Thanks so much! We traded vehicles and couldn't be happier with our new SUV. Maritza was a pleasure to do business with and we are very pleased. Thanks so much! More

Very Happy Customer My wife would not go anywhere but to see Megan at Louisville to buy her car. Once we were there I understood why. Very professional and friendly. We My wife would not go anywhere but to see Megan at Louisville to buy her car. Once we were there I understood why. Very professional and friendly. We received a great deal from a fantastic lady. More

Best sales experience with Megan Went there on a Sunday , drove 2.5 hours for this dealer just because the wife wanted to deal with Megan.....worth it by far....this dealer treated us Went there on a Sunday , drove 2.5 hours for this dealer just because the wife wanted to deal with Megan.....worth it by far....this dealer treated us way better than the other Infiniti dealers in Tennessee.......thanks Infiniti , thanks Megan...... More