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Louisville INFINITI
Louisville, KY
346 Reviews
The #1 Volume INFINITI retailer in Kentucky*
When you want a vehicle with a great mix of reliability and luxury, and that won’t break the bank, you are looking for an INFINITI. When you want an INFINITI, there is only one dealership in the Louisville region that provides a level of service, selection, and a reputation like Louisville INFINITI. At Louisville INFINITI, it all starts with our knowledgeable, professional sales staff. They are INFINITI experts, well-educated on all of our used and new INFINITI models, and they aim to provide you with the right vehicle to fit your lifestyle.
As a one-stop dealership, we also provide a team of INFINITI financing experts that are ready to work with you to find lease or loan terms that work with your monthly budget. We will provide you with our full attention, along with the best available financing offers we can find.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 1:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 346 reviews
February 25, 2024
Never have I been to a dealership this unprofessional. Management is a JOKE! The amount of things wrong with place won’t fit here, but I wouldn’t send my worst enemy to deal with this place! RUN RUN RUN!! Management is a JOKE! The amount of things wrong with place won’t fit here, but I wouldn’t send my worst enemy to deal with this place! RUN RUN RUN!!!!!!!!!!!!! More
by Mark Cunningham
Employees Worked With
Management
Helpful December 27, 2023
Our sales specialist, Omar Abdulqader, was very professional, knowledgeable, and helpful with our purchase of a 2023 Infiniti QX80. We look forward to working with him again in the future. professional, knowledgeable, and helpful with our purchase of a 2023 Infiniti QX80. We look forward to working with him again in the future. More
by cliff
November 18, 2023
Very responsive. Knowledgeable and extremely helpful when it came to financing my vehicle, as well as shipping my vehicle to me 3 states away. Was able to complete th Knowledgeable and extremely helpful when it came to financing my vehicle, as well as shipping my vehicle to me 3 states away. Was able to complete the entire process online, thru email, and via text. Everyone there is extremely nice and kind. Daymond in sales and Keith in finance really took care of me. I'd recommend them to anyone. Thanks for an awesome experience guys! More
by missluv187
November 16, 2023
My experience at the Infiniti dealership and with Ivan English was great. They ensured my time spent buying a vehicle was good quality time. English was great. They ensured my time spent buying a vehicle was good quality time. More
by gregthorne2
November 15, 2023
Ivan was the absolute best salesman we have ever experienced! He was professional, personable, and treated us with the upmost respect. I have visited numerous dealerships in my life, and many have experienced! He was professional, personable, and treated us with the upmost respect. I have visited numerous dealerships in my life, and many have treated me like another number or judged me by outward appearance. Ivan was the exact opposite…he was a genuine and good hearted person! More
by Jamiera Johnon
Employees Worked With
Ivan English
November 10, 2023
We are very pleased with our purchase. Ivan was incredibly helpful and made our experience worth the drive. Ivan was incredibly helpful and made our experience worth the drive. More
by capkfra11
November 04, 2023
Lilly made the process easy and made me feel comfortable from the moment I walked in the front door. She is very personable and knowledgeable within the Nissan/Infiniti family. I would and will highly recom from the moment I walked in the front door. She is very personable and knowledgeable within the Nissan/Infiniti family. I would and will highly recommend her to anyone I know that is looking for a vehicle! More
by Keith.doug84
October 25, 2023
Ivan was awesome! He was very friendly and not too pushy. Ivan ensured be that all my questions were answered. I really enjoyed my purchasing experience. Thanks Ivan! He was very friendly and not too pushy. Ivan ensured be that all my questions were answered. I really enjoyed my purchasing experience. Thanks Ivan! More
by 1157.debramitchell
Employees Worked With
Matt Powers, Ivan English
