- Service Pickup & Delivery
- Vehicle Sanitization
Louisville INFINITI - Service Center
Louisville, KY
36 Reviews of Louisville INFINITI - Service Center
"Always outstanding support and communication. The team in..."
- JbreenAlways outstanding support and communication. The team in Louisville always takes great care of me whether its routine service or an emergency like when I had a deflating tire my last visit
Read More"The service is always great. They treat me like family..."
- Baerkat82The service is always great. They treat me like family and always take care of my vehicles. I don’t go anywhere else for service.
Read More"Anna was great to work with. Fast and friendly service...."
- TechJunkieAnna was great to work with. Fast and friendly service. They got my battery cable issue fixed in a matter of minutes. I like that they vacuum and wash your car off when servicing, it's a nice touch. They communicate by text and email at times which is a huge benefit in my opinion.
Read More"All good.Very prompt No problem Service lounge clean..."
- TerrylcarbyAll good. Very prompt No problem Service lounge clean WiFi easy to access Coffee machine easy to operate Refrigerator well stocked with water and soft drinks
Read More"Kept me posted. They got me a loaner immediately. Great..."
- WendyKept me posted. They got me a loaner immediately. Great experience. I think some charges are higher than they would be at a normal mechanic though.
Read More"I took our 2018 QX80 in for a routine oil change and the..."
- tony beardI took our 2018 QX80 in for a routine oil change and the service writer, Anna Graff, noticed it was riding a bit low in the rear and the air compressor was louder than it should have been. I didn’t notice it, but she was right. Turned out to be a bad compressor valve and it was still covered by the bumper-to-bumper warranty. They fixed it while I waited, changed the oil, rotated the tires, did an inspection and washed it too. $143.18 total. Great service as always.
Read More"I love Matt! He’s honest and I can always speak with him..."
- Happy car ownerI love Matt! He’s honest and I can always speak with him freely about my car needs. I go wherever he goes so please keep him!!
Read More"My first visit to the service dept and Anna made me feel..."
- AnissaMagMy first visit to the service dept and Anna made me feel like she had known me forever. The lounge was set up for social distancing and the coffee bar/snack area was fully stocked, neat and clean. Anna made me aware of a recall on my vehicle and everything was taken care of (2 recalls) within the time frame I was given upon arrival. Checking out was seamless and I drove home in my freshly washed car. Great experience. Well done Anna Graff!
Read More"Great dealership!! Great service department. I have been..."
- Alicat8933Great dealership!! Great service department. I have been highly satisfied with my vehicle and all service visits. Would recommend to anyone looking for a new or used vehicle.
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