Loveland Ford Lincoln

Worst service department ever. No follow-up. Took two weeks for a one day seat mechanism replacement. They damaged my car paint in the process. Use only if you are desperate and No follow-up. Took two weeks for a one day seat mechanism replacement. They damaged my car paint in the process. Use only if you are desperate and then never have them do anything beyond the absolute necessity. More

After a month of owning the car, the dealer now has come back trying to up our payment saying they screwed up on the financing. New car had damage from the factory and still waiting on warranty of it as wel back trying to up our payment saying they screwed up on the financing. New car had damage from the factory and still waiting on warranty of it as well. More

This dealership is so wonderful, the staff is extremely nice and willing to work with any needs your might have. I worked with Donovan and he was fantastic! Wonderful service and really went above and beyo nice and willing to work with any needs your might have. I worked with Donovan and he was fantastic! Wonderful service and really went above and beyond to get me to where I wanted with the vehicle I traded and the vehicle I purchased. The general manager at this location is incredible and very kind and willing to work with you. More

I contacted Loveland Ford about 7 weeks ago in search of a Ford Ranger. I was put in touch with Duncan McDonald whom seemed unfamiliar with the makes and models Ford produces, as I explained to him I was lo a Ford Ranger. I was put in touch with Duncan McDonald whom seemed unfamiliar with the makes and models Ford produces, as I explained to him I was looking for a Ford Ranger extended/supercab not a crew cab. He told me Ford hasn’t produced those since 2011. I corrected him and sent him a couple of listings and one I had seen in person. He was rude after having been called out the fact that he was wrong and told me they didn’t have anything. He called me two weeks later and tried to sell me a Subaru. He called me today, on the 4th of July, asking if I wanted to buy something- to which I replied that I found something from someone who wanted to make a sale and ended the call. Pro tip: if you work for a dealership it might bode well to be familiar with the vehicles produced by the brand, and if you work in customer service and sales- you might try having a little customer service. Otherwise we shop elsewhere. More

They were amazing. Great service, knowledgeable, efficient and kind. Enjoyed my experience here. Pricing was good! Great service, knowledgeable, efficient and kind. Enjoyed my experience here. Pricing was good! More

If you are in the market for a Vehicle talk to Phil Smith with Loveland Ford!! He was so helpful and very easy to get along with. Probably one of the best buying experences I have ever had all thanks to Phi with Loveland Ford!! He was so helpful and very easy to get along with. Probably one of the best buying experences I have ever had all thanks to Phil. More