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Lovering Volvo Cars Concord

Concord, NH

5.0
318 Reviews
Lovering Volvo was established in May of 1996 by Rich and Linda Lovering in Concord NH. In 1998, they opened another Volvo dealership in Nashua, NH and in 2005, opened Lovering Volvo of Meredith, NH. We have established a family of dealerships to make it more convenient to meet our customer’s needs throughout the state. Rich has been in the automobile business for 26 years and Linda has been working in the industry for 28 years. We are a family owned and operated business. Rich and Linda’s ultimate goal is complete customer satisfaction. Our mission statement reads: “ To provide a superior ownership experience unsurpassed in the auto industry. To care and communicate with consumers and each other. To understand providing a superior ownership experience means satisfied customers and employees.” Well run companies understand that employee satisfaction = customer satisfaction. Through our commitment to customer service, we are proud to be the recipients of the Volvo President’s Club Award since 1998. This prestigious award recognizes the top performing retailers throughout the country whose hard work and dedication have provided their customers an outstanding ownership experience. We offer a no pressure, transparent sales process and a consumer friendly environment. We have state-of-the-art service and parts departments with highly trained, skillful technicians. So, come and experience the 'Cars you love from people you trust' when you decide to purchase, lease, or service your car! We look forward to meeting you! Sincerely, Rich and Linda Lovering
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95 Manchester St

Concord, NH

03301

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Showing 318 reviews

July 29, 2020

Very Nice People but misrepresented a vehicle We found a perfect used vehicle that we were targeting online and contacting Lovering on Concord, NH about it. The car was fairly new (Low mileage un More

by PA Mass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Lovering, Lisa Gendron
Aug 05, 2020 -

Lovering Volvo Cars Concord responded

Mr. Athy, I apologize that you feel the purchase of your vehicle was misrepresented in any way. We had the vehicle you purchased for about a month in inventory and was test driven by a few customers as well and driven by our employees. No one before had mentioned a smell. When you came for the test drive all was well and you moved forward with the purchase. I do apologize for the delay with the title to complete the registration process. I do hope that the loaner we provided to you while this was being handled made things a little more convenient for you. When the vehicle left to be delivered to you we were not aware of a smell. We would be happy to provide you with a reimbursement for the cleaning you did to the vehicle or if you would like instead we can have one of our stores clean the vehicle again for you. If you have any questions at all you can email me at andreat@loveringvolvo.com or call me at 603-225-6681. Andrea Tuthill General Sales Manager Lovering Auto Group Phone: (603) 225-6681 andreat@loveringautogroup.com

July 19, 2020

Jake Arnold made the purchase seamless without being aggressive. Jake was knowledgeable about the product and made a normally uncomfortable process enjoyable. Corey brought the financial piece together More

by John Gabbeitt
Recommend Dealer
Yes
Employees Worked With
Jakob Arnold, Cory Brickley
Jul 22, 2020 -

Lovering Volvo Cars Concord responded

Thank you John for your great review of us and we're glad we were able to provide a comfortable buying experience for you!

July 17, 2020

We got a great car at a great price. Lisa was fantastic. The rest of the staff was great as well. We could not be happier More

by Renegadenh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gendron
Jul 22, 2020 -

Lovering Volvo Cars Concord responded

Thank you for your review!

July 17, 2020

ZERO STARS!!The absolute WORST dealership. They are ZERO STARS!! The absolute WORST dealership. They are unscrupulous liars. Do not give any Lovering family dealerships your business. There are many More

by RAVENSTELLA2
Recommend Dealer
No
Employees Worked With
Gary Duchesneau
July 13, 2020

Purchased a Volkswagen from Lisa. Very fairly priced and she was a pleasure to work with through the whole process. Thank you Lovering for being easy to work with! More

by joes
Recommend Dealer
Yes
Employees Worked With
Lisa Gendron, Cory Brickley
Jul 22, 2020 -

Lovering Volvo Cars Concord responded

Thank you for your review and your business!

Jul 22, 2020 -

Lovering Volvo Cars Concord responded

Thank you for your review!

June 30, 2020

We returned to Lovering Volvo Concord after first meeting Tami Lovering (sales) when shopping for my daughter. Although we didn’t purchase for her, Tami’s customer service and attention to detail was impress More

by Tuckers
Recommend Dealer
Yes
Employees Worked With
Tami Lovering
Jul 08, 2020 -

Lovering Volvo Cars Concord responded

Thank you for your returned visit with us and happy to hear that we were able to assist you with all of your car buying needs! Best wishes with your XC60!

June 25, 2020

I just purchased my 6th vehicle from Lovering Volvo in Concord, NH. On this go around, Lucas Fox, my point of contact at the dealership was no short of professional, knowledgeable and exceptionally kind. More

by hebz71
Recommend Dealer
Yes
Employees Worked With
Luke Fox
Jul 08, 2020 -

Lovering Volvo Cars Concord responded

Thank you for your returned business with us we greatly appreciate it as well as your wonderful review! We look forward to assisting with all of your parts and maintenance needs as well.

June 05, 2020

Very Happy! Tami Lovering helped me through my car purchasing process. She was very accessible by allowing me to text or email her at all times of the day. I reco More

by chrisbodkin3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tami Lovering
Jun 10, 2020 -

Lovering Volvo Cars Concord responded

Thank you Chris for your great review and thank you for your business!

June 04, 2020

An Awesome Experience Lisa Gendron made the experience of buying my first Volvo an enjoyable one. As someone that detests buying cars, I usually try to avoid it. Lovering h More

by Tim C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Gendron
Jun 10, 2020 -

Lovering Volvo Cars Concord responded

Thanks Tim! We're very glad you enjoyed such an outstanding experience with us and took the time to share it! We hope you enjoy your XC90 and look forward to working with you again as well!

May 29, 2020

Lucas was great to work with. Everything went well and was easy. I ordered the car online and Luca brought it to me at my home. He was punctual, polite and very helpful. This was the easiest car buying More

by victorialbrooks
Recommend Dealer
Yes
Employees Worked With
Rick Lovering, Luke Fox, Cory Brickley
Jun 02, 2020 -

Lovering Volvo Cars Concord responded

Thank you Victoria for your wonderful review of us and Lucas! We appreciate your business and taking the time to leave such a great review! Congrats on your purchase and enjoy!

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