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Loyalty Chevrolet Cadillac

Williamsburg, VA

5.0
277 Reviews

543 2nd Street

Williamsburg, VA

23185

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277 Reviews of Loyalty Chevrolet Cadillac

June 09, 2023

Loyalty Chevrolet is lucky to have a service technician like Mallory Bishop. It is a pleasure to work with her. I know my Chevy is in good hands. Keep up the great work and I will see you next service. More

by wams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop fve star
Jun 09, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Mallory this wonderful review! She will be honored to hear of your very kind words and to know that you deeply value her service. We look forward to continue providing you with our best care in your visits to come!

June 08, 2023

Kirk Tajirian was the most helpful and courteous service representative I have encountered in my 10 years in Williamsburg. He not only listened to my concerns regarding my Corvette but was also quite knowle More

by btpullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
Jun 09, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Kirk this wonderful review! We are so glad that he could provide you with the quality care that you deserve. He will be honored to hear of your very kind words. Please do not hesitate to give us a call if you ever have any further questions or concerns.

June 06, 2023

Excellent service. Kirk Tajirian was great. I trust his suggestions. I will continue get my car serviced here. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian in service
Jun 07, 2023 -

Loyalty Chevrolet Cadillac responded

JJ, Thank you for leaving Kirk this positive review! We are pleased to hear he took great care of you, and he will be honored to know he has your confidence! We are so appreciative of your continued business, and we wish you the safest of travels until we meet again!

June 02, 2023

Tyler Mitchell is my service advisor at loyalty. He explained everything about my service and was very respectful. All the work was completed in a timely manner. I would absolutely recommend Tyler M More

by lawhytejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Mitchell
Jun 06, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Tyler this wonderful review and recommendation! We are so glad that he could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 26, 2023

Mallory, our service advisor, provides excellent customer service. We are extremely happy with the service dept and would definitely recommend. More

by Prassasinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory
May 26, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you so much for your positive review and recommendation! Providing top-notch service is so important to us, and we are glad that Mallory's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

May 18, 2023

I received the usual outstanding service from Mallory Bishop and the service team at Loyalty Cadillac this week. The service department here is the reason I rate the dealership so highly. All of the advi More

by nproffitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop, Kirk Tajirian, Tyler Mitchell
May 26, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you so much for your wonderful review! We are so glad that Mallory could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 12, 2023

Loyalty was great. They are most efficient and help customers get things done on time. Tyler Mitchell came and spoke with me after the inspection was complete. He a More

by Suzanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department — Tyler Mitchell
May 18, 2023 -

Loyalty Chevrolet Cadillac responded

Suzanne, Thank you so much for your wonderful review! Offering quality and efficient service is so important to us, and we are glad that Tyler and the team provided you with nothing less. It is our pleasure to assist you in any way possible. We look forward to continue providing you and your vehicle with our best care in your visits to come!

May 01, 2023

Dennis Wike was very helpful and knowledgeable throughout the car buying process. There was no pressure to buy. More

by stown010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Spence, Laine Wrann, Dennis Wike
May 18, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you so much for your positive review! We are delighted that Dennis could provide you with a smooth, pressure-free experience. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle!

April 30, 2023

kirk Tajirian was most timely and responsive in trying to solve a problem I have with my 1995 Cadillac SLS. I appreciated his suggestions and advice in trying to solve the problem. Unfortunately finding part More

by Gsrast
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
May 19, 2023 -

Loyalty Chevrolet Cadillac responded

Gary, We appreciate you taking the time to leave Kirk this 5-star rating. We are glad that he could provide you with top-notch service. It is our pleasure to serve you and your automotive needs in any way possible and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

April 30, 2023

Kirk Tajirian has been working with us an ongoing problem for some time. He even pulled in extra techs to pick up our car and ultimately solve the mystery. We don’t usually use dealerships for service but More

by Happyowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kirk Tajirian
May 18, 2023 -

Loyalty Chevrolet Cadillac responded

Thank you for taking the time to leave Kirk this positive review! We are so glad that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible and he will be honored to know how confident you are in his efforts. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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