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Loyalty Chevrolet Cadillac

Williamsburg, VA

4.9
333 Reviews
Call Dealership (757) 354-3999
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543 2nd Street

Williamsburg, VA

23185

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333 Reviews of Loyalty Chevrolet Cadillac

August 16, 2025

Pam Jaworski was very thorough in all aspects of our transaction. She was able to answer all of our questions with complete confidence. More

by k8caw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Jaworski
Report | Print
August 13, 2025

Brought my truck in for inspection, oil change and 50,000 mile maintenance. Was having an issue with sluggish starts and asked them to check it out. Dropped the truck off Monday afternoon (appointment was More

by rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not work with anyone from these areas. Only Service, Matt Spence, John Mooney, Jeremy Baldwin, Laine Wrann, Dennis Wike, Eric Schipper
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August 08, 2025

Niki Harmon is very courteous and helpful with my Acadia, even when I miss my appointment More

by ee42ee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki Harmon
Report | Print
Aug 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for leaving Nikki this positive review! We are glad that she provided you with 5-tar service. It is our pleasure to serve you and your automotive needs in anyway possible. Wishing you the safest of travels until we meet again!

July 31, 2025

Trey Kight is the best - fabulous attention and care. Thank you Loyalty for hiring service people like Trey. More

by gretchen.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Kight
Report | Print
Aug 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your wonderful review! We are so glad that Trey provided you with the A+ service that you so much deserve. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

July 27, 2025

Always pleasant & service is great. Kaitlyn Ussery was very prompt with her help. Thank you! More

by chikee74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katilyn Ussery, John Mooney, Jeremy Baldwin, Dennis Wike, Eric Schipper
Report | Print
Aug 08, 2025 -

Loyalty Chevrolet Cadillac responded

We appreciate your kind review! Providing quality and efficient service is so important to us, and we are glad that Kaitlyn's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

July 27, 2025

Nicki Harmon has been a great help to me and my car. Thank you for your service. More

by CJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicki Harmon
Report | Print
Aug 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your kind review! We are pleased to hear that Nikki consistently takes great care of you and your automotive needs. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

July 27, 2025

I had the pleasure with dealing with malaroy Bishop verg good she was very helpful and friendly Kudos to her Excellent job well done More

by maxwellwalterrolle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Bishop
Report | Print
Aug 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for sharing your positive experience with us. We strive for 100% customer satisfaction, and we are glad that Mallory provided you with top-notch service. If there is ever anything more that she and the team may help you with, please do not hesitate to give us a call.

July 24, 2025

Got a great truck for a great price. I would like to point out that I came in one day and had a pretty bad experience with the store manager that was on that day. However, I went back th More

by vhud
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrien Trumpler , Danny Moss, Laine Wrann
Report | Print
July 24, 2025

Niki Service Rep. was courteous. She immediately met me and explained the process to service my 2015 GMC Canyon. Service was completed on time. Throughout my appointm More

by cjwgolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niki
Report | Print
Aug 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your positive review! We are happy to hear that Nikki was both helpful and informative. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

July 23, 2025

It's a place I trust with all my cars need. Trey, has been able to explain everything i need to know about what needs to be done, while I'm there. More

by 4pinky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey kight
Report | Print
Aug 08, 2025 -

Loyalty Chevrolet Cadillac responded

Thank you for your excellent review! It is an honor to have earned your confidence and loyalty, and Trey and the team will certainly continue to provide you with the same 5-star service in your visits to come!

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