Loyalty Nissan Richmond

Robert Warner was aware (based of a previous conversation) of my desire to purchase an SUV for my growing family. I received a call from Robert on last Thursday regarding a Nissan Armada he had conversation) of my desire to purchase an SUV for my growing family. I received a call from Robert on last Thursday regarding a Nissan Armada he had just processed into their inventory. He informed me that he had it priced right for the budget we had previously discussed and that it wouldn't be on the lot that long. I immediately acquired pre-approved financing and headed to the lot to complete the deal. Robert was courteous, knowledgeable and straightforward in our business dealings and his honesty and integrity was greatly appreciated. He is an upright man of character and will look out for the buyers interest before his own. We are now proud owners of a great, late-model SUV that's beneficial to our family. Thanks Robert. More

I have worked with this dealership in the past and have always received courteous service. I expect to receive the same with my new purchase always received courteous service. I expect to receive the same with my new purchase More

I was ver impressed I was I in and out with no hassle. Every one was friendly great customer service . I would def recommend priority Every one was friendly great customer service . I would def recommend priority More

andrew charles was a great and very friendly salesman. he showed us a few new cars that met our budget bracket and gave us the pros and cons of each one. he was very effiecent! he showed us a few new cars that met our budget bracket and gave us the pros and cons of each one. he was very effiecent! More

All around service was great! Manager and Sales Rep. (Pam Deal) was very impressive, especially in product knowledge. I really appreciate the fact that Pam was called and came over on her day off to help m Deal) was very impressive, especially in product knowledge. I really appreciate the fact that Pam was called and came over on her day off to help me close A great deal on A new Nissan Cube. Thanks A million! William Grant More

I came in very upset because i had to purchase a car my old one was not worth fixing. Ms Black was awsome she made me feel like family and she was excellent in her customer service. I will tell all of my old one was not worth fixing. Ms Black was awsome she made me feel like family and she was excellent in her customer service. I will tell all of my friends and family to go to her to purchase a car. I am thankful that she was there because i have had bad experiences with staying at the dealership all day and i told her that she immediately gave me the express excellent service that i needed. She is an excellent seller and need to be promoted . I am adjusting to the car because of her and i thank her ever so much!!!! More

I am very happy with my vehicle I purchased from this dealership! Everyone there made sure I was satisfied before I left the lot. Thank you Priority Nissan! dealership! Everyone there made sure I was satisfied before I left the lot. Thank you Priority Nissan! More

I called Priority Nissan after looking for a new Versa Note, Howard McCoy answered, and within 15 minutes of conversation, I had the car, color (that in itself was a feat of "magic" on his part, as Pence Note, Howard McCoy answered, and within 15 minutes of conversation, I had the car, color (that in itself was a feat of "magic" on his part, as Pence Nissan promised they could get it in that color, and then fell through), features and most of all, a FIRM price! Because the car was an unusual color (peacock blue), they had to get the car from out of state, and it arrived on the day it was promised, and in mint condition. Mr McCoy also added in some features that were NOT available at other dealers. During the process, Mr. McCoy called us periodically to keep us informed as to the status of our car, which was a great relief because of the bad experience we had with Pence.When we went to get the car, Mr. McCoy took the time to answer all of our questions in a knowledgeable manner, and again kept us up to date as the paperwork was being processed. Overall, I would recommend Priority Nissan to anyone looking for a new car. While we did not interact with the other salesmen as part of this deal, they were all professional,courteous and polite. More

Mr. Fennell did a great job on finding the Quest van we purchased, at a price we could afford. He was very knowledgeable and pleasant to work with. I would recommend him to others. However, when we we purchased, at a price we could afford. He was very knowledgeable and pleasant to work with. I would recommend him to others. However, when we went to pick-up the van, we were promised that a "super tech guy" would be available to show us how all the "things" worked on the van. Unfortunately, there was no tech person there, and when we tried to find the Quest manual, there was no manual either. We printed off a Quest Quick Reference guide we found on the internet and that is all we have. The salesperson who worked with us did a decent job of showing us the basics, but we still have a lot to learn and many questions. Mr. Fennel has called several times to continue to work with us. When the manual arrives, we'll arrange for the tech person to be there as well. Hopefully this will all work out OK. More