Loyalty Toyota Richmond

Stewart Winstead was courteous and professional during our interaction. I've had my RAV4 for two years now and Loyalty has always been very good to deal with. You have excellent customer service. our interaction. I've had my RAV4 for two years now and Loyalty has always been very good to deal with. You have excellent customer service. More

I have worked with Luis Ramirez twice since buying my 2026 Toyota Corolla Cross. He is very thorough, and a pleasure to work with. 2026 Toyota Corolla Cross. He is very thorough, and a pleasure to work with. More

I have been to this dealership's service department several times and have been impressed with their professionalism every time. I have worked with Dana Reed on the last few visits and she has been pl several times and have been impressed with their professionalism every time. I have worked with Dana Reed on the last few visits and she has been pleasant and courteous. Highly recommend. More

Great people always on time gives prompt updates as well as resolution advice and recommendations on future service as resolution advice and recommendations on future service More

Appointment scheduled and they took me right away. Estimated time was on point. Paul Taylor was professional, personable and a pleasure to work with Estimated time was on point. Paul Taylor was professional, personable and a pleasure to work with More

I continue to have a great experience with Loyalty Toyota after the purchase of my new vehicle. Mark Cartwright sure my 10K visit was good one - fast, efficient and well explained. after the purchase of my new vehicle. Mark Cartwright sure my 10K visit was good one - fast, efficient and well explained. More

David was very considerate of my time, when it came to handling the service of my vehicle. Thank you 🙏🏾. handling the service of my vehicle. Thank you 🙏🏾. More

Because of incredible customer service that I receive from Stewart Winstead and Ross Willis, I drive 3 hours from North Carolina for all service work on my Toyota! It is always well worth the drive to L from Stewart Winstead and Ross Willis, I drive 3 hours from North Carolina for all service work on my Toyota! It is always well worth the drive to Loyalty Toyota to be taken care of and made to feel that my business is important to this dealership!!!! More

I had a great experience working with Jason Johnson. From start to finish, he was professional, patient, and very helpful. He took the time to answer all of my questions, explained everything clearly, a From start to finish, he was professional, patient, and very helpful. He took the time to answer all of my questions, explained everything clearly, and made sure I felt comfortable with my decision. I never felt pressured, and he truly made the whole process smooth and stress-free. I really appreciate his excellent customer service and would definitely recommend him to anyone looking to purchase a vehicle. Thank you again for making this such a positive experience! More

The buying experience was exceptional and salesperson. ..Jacob Ligue...was knowledgeable and personable. All of Loyalty Toyota's employees were very friendly and made me feel welcome! ..Jacob Ligue...was knowledgeable and personable. All of Loyalty Toyota's employees were very friendly and made me feel welcome! More