
Loyalty Volkswagen
Chester, VA
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I was very pleased with my service experience at VW Loyalty. My service was completed in a reasonable time and my car was washed without my asking. What a pleasant surprise! The whole process went very Loyalty. My service was completed in a reasonable time and my car was washed without my asking. What a pleasant surprise! The whole process went very smoothly and Mark Solomon took very good care of me. He was very friendly and informative! Great experience overall! More
Always a pleasure scheduling appointment with Loyalty VW. From the telephone staff to the service department. Very friendly and explains all service work in detail. Mark Solomon is a great employee and goes From the telephone staff to the service department. Very friendly and explains all service work in detail. Mark Solomon is a great employee and goes above and beyond in his job. More
Loyalty VW is truly the best in Richmond, Va. I've purchase, trade, and hade services that was 5-star rating Greg Grandison is very knowledgeable in car sales and willing to work with you and no I've purchase, trade, and hade services that was 5-star rating Greg Grandison is very knowledgeable in car sales and willing to work with you and no pressure to purchase a vehicle. Always a pleasure talking to him if I need assistance with my call or questions that need to be answered he is willingly to assist at all times. Michael Altizer is very knowledgeable, smart, and willingly to assist with questions regarding your vehicle, always giving excellent customer services while servicing your car. This dealership has proven to be the best. More
Always a pleasant experience at Loyalty VW service! !! Mark Solomon is always so prepared and enthusiastic! Takes the time to go over work being performed as well as potential services that will be nee !! Mark Solomon is always so prepared and enthusiastic! Takes the time to go over work being performed as well as potential services that will be needed in the future before the technician even does his job! So knowledgeable and caring! Thanks for such a great experience and taking car of all my needs! More