
Loyalty Volkswagen
Chester, VA
Filter Reviews by Keyword
By Type
Showing 314 reviews
Michale Altizer quickly out processed my vehicle. Also had my Passat sent through the car wash; and I didn't ask for it. That was a nice touch! Also had my Passat sent through the car wash; and I didn't ask for it. That was a nice touch! More
I had a great experience! The employee was so friendly and could answer all of my questions, I think I remember his name was kody! I’ll definitely come again! The employee was so friendly and could answer all of my questions, I think I remember his name was kody! I’ll definitely come again! More
Frances was able to get me in without much notice and make sure that my service was completed in time to pick up by the end of the day. She kept me updated about the status of my vehicle and covered all make sure that my service was completed in time to pick up by the end of the day. She kept me updated about the status of my vehicle and covered all of my upcoming service needs. Thanks, Frances and Team Loyalty! More
I recently had a wonderful experience at Loyalty Volkswagon Dealership while searching for the right car. The sales representative, Joseph Jones went above and beyond to provide exceptional customer Volkswagon Dealership while searching for the right car. The sales representative, Joseph Jones went above and beyond to provide exceptional customer service throughout the entire process. From the moment I walked into the showroom, I was greeted with a warm and friendly smile. He patiently listened to my requirements and preferences, understanding the importance of finding the perfect car that would meet all my needs. What impressed me the most about Mr. Jones was his willingness to go the extra mile and ensure that I was fully satisfied with my choice. He took the time to show me multiple vehicle options, explaining each one's features and specifications in detail. Mr. Jones extensive knowledge and expertise were evident, making me feel confident in my decision-making process. More
I popped up without an appointment for an issue I was having with my tire. Mike Altzier recognized me and realized the importance of getting my tire fixed. He was able to explain to the porters and the t having with my tire. Mike Altzier recognized me and realized the importance of getting my tire fixed. He was able to explain to the porters and the tech what I needed. It makes it so much easier to get my car serviced where I purchased it from. Thanks Mike! More