Lucas Chrysler Jeep Dodge RAM Inc.

After big run around from my local dealership here in N.Y. I contacted Lucas CJDR on the availability of a Grand Cherokee in the color combination my wife really wanted. Harry Cutts, answered and negotia N.Y. I contacted Lucas CJDR on the availability of a Grand Cherokee in the color combination my wife really wanted. Harry Cutts, answered and negotiated right over the phone. Gave a price lower than my dealer, whom I bought few Jeeps from in the past. Delivery a week later was great. Terms didn't change and no game playing. While I forgot his name the financial manager was very helpful also, answering all my wife's questions and went over all the paper work in fine detail. We were in and out, and on our way back to N.Y in little over a hour. One of the best car buying experiences we have had More

Good deal and Frank was very helpful. The deal took approximately 2 hours with no hassle. The truck is everything I expected plus a little more. approximately 2 hours with no hassle. The truck is everything I expected plus a little more. More

Very good service. But was not helpful when I asked about extended service coverage....since I did not purchase the Jeep at Lucas and the coverage from another dealer. about extended service coverage....since I did not purchase the Jeep at Lucas and the coverage from another dealer. More

Mike was friendly and greeted me as soon as I came in for my Jeep service. The service was fast and efficient and good to see proper Covid precautions were in place. my Jeep service. The service was fast and efficient and good to see proper Covid precautions were in place. More

There Service department is amazing. They are prompt honest and have never let me down. Their sales department is what has become typical after COVID 19. The really cant be bothered, the sales guy I de honest and have never let me down. Their sales department is what has become typical after COVID 19. The really cant be bothered, the sales guy I dealt with really didn't know much about the product or the concept of leasing. I was told the body was changing in 2021 so they only had 20's. (not sure that was true) I was told i could drive the car but just down the street and back because they close soon and finally when I returned I was told I couldn't get numbers and I would be called in the morning because the manager wasn't there!! I haven't heard a thing and I might just be okay with that! Service....YES! Sales....RUN! More

The service department here is always nice and very efficient. Never have to wait too long. They always seem to do a really good job. efficient. Never have to wait too long. They always seem to do a really good job. More

Frank did an outstanding job in assisting us with our new car purchase. 2nd challenger in 7 years from Lucas dodge. BZ to Frank D car purchase. 2nd challenger in 7 years from Lucas dodge. BZ to Frank D More

I was very satisfied with the service provided. Megan was friendly, knowledgeable and helpful. The scheduling was flexible and the service was prompt and efficient. Overall, excellent job! was friendly, knowledgeable and helpful. The scheduling was flexible and the service was prompt and efficient. Overall, excellent job! More

I was impressed with how quick everything took to finalize the purchase and sign the paperwork. The computerized paperwork and flash drive is a great idea finalize the purchase and sign the paperwork. The computerized paperwork and flash drive is a great idea More

Service department did not keep me apprised of issue. Was unable to determine that I had extended warranty. I had to call daily to receive updates. Was unable to determine that I had extended warranty. I had to call daily to receive updates. More