Lucas Chrysler Jeep Dodge RAM Inc.

One of the better experiences I've had in leasing a new car. I had a low expectations going into this purchase. Ralph Ruggiero was our sales rep and he was honest, straight forward with us and met our highest ex I had a low expectations going into this purchase. Ralph Ruggiero was our sales rep and he was honest, straight forward with us and met our highest expectations for this deal. I've never cared to have the opportunity to recommend a sales rep before, but I highly recommend Ralph to anyone purchasing a car/Jeep at Lucas. I also enjoyed working with the Internet team manger during my analysis of leasing my Jeep. I had all my questions answered before I walked into the dealership. Ralph and his manager kept within my parameters of this deal and my wife and I drove away happy with our new Jeep. More

Quality Customer Service I highly recommend Frank Dudley if you're in the market for a new car. The service provided was top notch. He is a quality customer service representa I highly recommend Frank Dudley if you're in the market for a new car. The service provided was top notch. He is a quality customer service representative with an extensive knowledge of the industry. I told him what I needed and he helped me find the best deal. I can't say enough to thank him. I actually enjoyed my car buying experience for once! More

Friendly experience Mike was very attentive and helpful. Thanks for making my purchase fast,easy and for the follow up to make sure. everything was OK. The dealership has Mike was very attentive and helpful. Thanks for making my purchase fast,easy and for the follow up to make sure. everything was OK. The dealership has some interesting classic cars and artifacts. More

Great service I shopped at other jeep dealers before going to Lucas. They were the only ones that had exactly what I wanted and didn't try to push any other vehicl I shopped at other jeep dealers before going to Lucas. They were the only ones that had exactly what I wanted and didn't try to push any other vehicle on me. I would highly recommend Lucas to anyone looking to buy a jeep. More

Beware this service department! The service department is not reliable and seems to only know what a computer tells them to do. Beyond simple oil changes and brakes, they don't seem The service department is not reliable and seems to only know what a computer tells them to do. Beyond simple oil changes and brakes, they don't seem to know what they are doing. I brought in a stalling issue, the first time it was the gas tank - and they changed the gas tank (it was a recall). I broke down again due to stalling and this 2nd trip was due to a CAM Sensor which is $79 but cost $400 to install. I also got a carbon cleaning and tune up. Not 10 miles traveled the car stalls multiple times and I have it towed to Lucas. They didn't charge me to fix it this 3rd time bringing it in for the same reason but now say it was a computer board that controls the engine. I let them know they'd be losing a customer if they cannot fix this. Upon leaving the dealership the car still didn't work properly. I wanted another Dodge but they are my local repair shop - since they have no clue how to fix my issue I traded the car in for a new 2016 Nissan and won't be buying another Dodge any time soon. I have no issue with the sales dept. or the Dodge car I had - it was rock solid for 10 years but Lucas Service in Hainsport is to be avoid unless you want to spend a lot of time and many trips there. More

Awesome experience! I bought a 2015 jeep Wrangler from Lucas Dodge. My salesman, Mike Morford, was awesome! He was very knowledgable about the vehicles. It was a very sm I bought a 2015 jeep Wrangler from Lucas Dodge. My salesman, Mike Morford, was awesome! He was very knowledgable about the vehicles. It was a very smooth purchase. He told me everything I needed to know about the jeep before I drive it off the lot. Even the finance man, Steve I think his name was, was very nice. I would definitely buy again from Mike Morford. More

Will never go to Lucas dealership again They are rude, unreliable and not trustworthy!!!! I would rather travel far to get good service than to be subjected to the unprofessionalism practice They are rude, unreliable and not trustworthy!!!! I would rather travel far to get good service than to be subjected to the unprofessionalism practiced at Lucas!! More

AWFUL BEWARE!!! This place is awful!! We bought a car there brand new. They messed up our contract two separate times!!! Each time we had to drive back out BEWARE!!! This place is awful!! We bought a car there brand new. They messed up our contract two separate times!!! Each time we had to drive back out to them (40 minutes) to fix the issue with them! Once I had to sign a whole new contract and the second time I actually had to pay them money or they were going to hold my registration!!! After dealing with this issue twice I had had enough and asked to speak with a manager. It turns out he was the most incompetent manager I have ever dealt with! He accused me of being "irrational" because I am a woman and told my boyfriend that it must be hard since were so short on money! It was so insulting for us to have the manager judge us and to assume we couldn't pay (after we bought a brand new jeep wrangler for $35,000). The manager and our sales associate Harry Cutts were both unbelievably rude and blamed the contract mess-ups on us! This place is just as bad as the Cherry Hill Triplex if not worse!!!!! More

You will be in and out of this dealership so fast, you won't realize you've made a terrible mistake and you've been taken advantage of. The finance manager doesn't know what he's doing and unnecessar won't realize you've made a terrible mistake and you've been taken advantage of. The finance manager doesn't know what he's doing and unnecessarily ran my credit a DOZEN times because he didn't put the deal together correctly. Then the service manager is rude and condescending. I bought a 2014 Jeep Compass, but should be call a 2014 piece of plastic crap. Oil leak within the 1st week of owning it. New off the lot. I wouldn't be as mad if the service manager didn't try to tell me that I just don't know how to use an automatic transmission. I've bought 9 cars in 6 years and this was by far the worst experience I've had. More

Brought my car in for a minor repair. When I got the car home I found the work was done very amateurish and unsafe- to say the least. I brought my car back in the next day to rectify shoddy repair. When I home I found the work was done very amateurish and unsafe- to say the least. I brought my car back in the next day to rectify shoddy repair. When I got my car back this second time there was serious undercarriage damage in various places as if somebody went joyriding and hit major bumps or potholes. Dealer denied everything and basically told me to take a hike. I put in a dispute direct with Chrysler and nothing came of it. I would strongly recommend not to bring your car here for any repairs or maintenance. Very bad experience. More