Lucas Chrysler Jeep Dodge RAM Inc.

Brian was a great salesmen he owned up to his word by getting us into the vehicle that we wanted at an affordable rate. Would definitely recommend him to others. getting us into the vehicle that we wanted at an affordable rate. Would definitely recommend him to others. More

Beware - Long story short - I was given a quote by E. Haug for a veh. knowing that no incentives or rebates were available to me. That's great. Good Price, somewhat higher than True Market Value but acce Haug for a veh. knowing that no incentives or rebates were available to me. That's great. Good Price, somewhat higher than True Market Value but acceptable. At the dealership Ralph Ruggiero got involved as the sales manager and it went downhill from there. He's EXTREMELY DISHONEST. My quote was not honored and he lied telling me that a rebate I wasn't qualified for was included in my quote so he added another $1000.00 to the price taking it from $32,777 to 33,777 for a jeep wrangler sport that had a MSRP sticker price of $34,225. WOW what a deal !!! Then he began with financing options and turned the pressure up which would have stuffed his pockets even more. I didn't let him go as far as trying to sell additional high ticket items such as warranties. I told him my wife had to get to work and nearly ran away from that place in a fit of anger. While still within a mile of that place I called another dealer internet sales manager and explained what happened to me. The person apologized and gave me a great quote on a '13 Sahara model. I drove right there (50 miles from Lucas) was met at the door by the ISM, introduced to my salesman who HONORED the quote (I won't even mention the numbers they were so low) which was below invoice and True Market Value, signed the paperwork, and now own a brand new Jeep Wrangler Unlimited Sahara thanks to Ralph Ruggiero. The glowing reviews I've read are now very confusing to me. I researched as much and probably more than most gving me the impression that anyone who speaks in a positive manner about Ralph is either ill informed about pricing and the buying process or had such bad credit that they allowed him to take advantage of them just for the sake of being able to finance an auto. Please do your homework and BEWARE if you have the misfortion of having to deal with Ralph Ruggiero. Better yet. Avoid Lucas and play it safe. The money you save may be your own. More

Rated it all great because it went smooth and stress free. Brian nicely offered things, didnt push options that we didnt want, but did say we are welcome to purchase options such as step rails through s free. Brian nicely offered things, didnt push options that we didnt want, but did say we are welcome to purchase options such as step rails through service deptment any time. He explained the vehicle operations to us as well as show us the service station. We've never been shown or introduced to the service station the past times we've purchased vehicle at other dealerships. His attitude was upbeat much more than the finance guy Steven. Brian was also very pleasant and understanding to work with. Thanks again for a great price on our new truck that's sure to out last the previous. More

Mike was very accommodating and listened to my concerns to make sure all were addressed. He worked with my schedule even when it conflicted with his. I would recommend the dealership and Mike highly. to make sure all were addressed. He worked with my schedule even when it conflicted with his. I would recommend the dealership and Mike highly. More

This is the second vehicle i bought from Mike, Both purchases were straight forward and painless as I think they should be and would recommend Mike and Lucas to anyone I know is looking to buy a vehicl purchases were straight forward and painless as I think they should be and would recommend Mike and Lucas to anyone I know is looking to buy a vehicle. Wasn't really looking to buy at the time but Mike and Lucas gave a good deal and just couldn,t pass it up. More

Ralph was extremely helpful and very friendly. He was very patient as I took my time deciding which car to buy and helped me get a great deal. The dealership was quick and the process was painless. I w very patient as I took my time deciding which car to buy and helped me get a great deal. The dealership was quick and the process was painless. I would recommend to anyone looking for a new or used car. More

i was not sure what to think when i first stopped into the dealership i had did a lot of research on this car and like it a lot i was approached by brian and he was very friendly and helpful with any ques the dealership i had did a lot of research on this car and like it a lot i was approached by brian and he was very friendly and helpful with any questions i had about the car. i wanted to say i have been in many dealerships before but lucas dodge i give a A+++ score for there kindness and patience with me while i was there i am very happy with my car and i hope you guys keep up the good work and i thank you Robert jones proud owner of a 2013 dodge dart More

This is the first time that I have had to deal with buying a car from an actual dealer. Brian made the process seem like there was nothing to it. He answered all of my questions fully without hesitatio buying a car from an actual dealer. Brian made the process seem like there was nothing to it. He answered all of my questions fully without hesitation. He was definantly very knowledgeable. I would more then recommend Brian as a dealer to everyone I know but recommend Lucas also for the condition/quality of the car. More

Very friendly and patient. I looked at a lot of different cars back and forth and never got the feeling they were loosing patience or rushing me. Was able to negotiate a fair price fairly quickly different cars back and forth and never got the feeling they were loosing patience or rushing me. Was able to negotiate a fair price fairly quickly and they gave me good quality for my trade. Have not used their service department yet, but they prepped and cleaned the car well. I recommend asking for Bryan Maugeri. More

Ralph lied and told me he was the general manager, they lied & said my trade in was gone in 8 hrs. They are complete xxxx!! lied & said my trade in was gone in 8 hrs. They are complete xxxx!! More