Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Lumberton, NJ
1,117 Reviews of Lucas Chrysler Jeep Dodge RAM Inc. - Service Center
Kate has been wonderful to work with in service dept. All her help and keeping me updated with status on electronic issue diagnostic problems! All her help and keeping me updated with status on electronic issue diagnostic problems! More
Dropped my truck off the night before and it was ready by 830. The next morning picked up with no problem at 5 o'clock. In the afternoon, work work was done properly and fast 830. The next morning picked up with no problem at 5 o'clock. In the afternoon, work work was done properly and fast More
Very responsive and quickly able to get an appointment. I did have to schedule another appointment a week later due to a an interior leak continuing to leak though. I did have to schedule another appointment a week later due to a an interior leak continuing to leak though. More
Initially I was treated rudely by the sales person when I asked to speak to the manager. I couldn’t recall the managers name. There was clearly a lack of communication between the team members. When I re asked to speak to the manager. I couldn’t recall the managers name. There was clearly a lack of communication between the team members. When I returned to pick up my vehicle 2 days later, I was sent to 2 different places. The receptionist was kind. The lot manager was also very helpful. Upper management failed to provide professional and courtesy service. More
I arrived at 2:50 for an oil change and tire rotation. I was aware that the shop guys normally leave at 3:00 but Kate got me in right away and made sure someone would service my vehicle. I am not super c I was aware that the shop guys normally leave at 3:00 but Kate got me in right away and made sure someone would service my vehicle. I am not super close to this location so I was very grateful to have it done without having to make another trip back there. More
Always a pleasure working with the Lucas Service team. Bob and his service team always take care of me. Any concerns or issues I am informed quickly and with all option of how to remedy them. I appreciate Bob and his service team always take care of me. Any concerns or issues I am informed quickly and with all option of how to remedy them. I appreciated the efficiency as well I never feel like I have a long wait when I am there. I would highly recommend Lucas for any car service needs. More